David Allen, 'the guru of personal productivity' (Fast CompanyMagazine) and author of the business bestseller GETTING THINGSDONE, inspires us to work better, not harder, in his new book,READY FOR ANYTHING. Offering over 50 productivity principles tohelp you clear your head and focus, READY FOR ANYTHING enables youto identify what drives you, what holds you back and how to beready for anything. With motivational insights and inspirationalquotes, READY FOR ANYTHING shows readers how to make things happenwith less effort, stress and inefficiency, and lots more energy,creativity and clarity. This is the perfect inspirational andmotivational book for anyone wanting to work and live at their verybest.
You can't ask for more than efficient, effective operations.Or can you? Given today's business landscape--increasing customerdemand, global competition, lower trade barriers--being good isn'tenough. This groundbreaking guide provides the knowledge and toolsyou need to transform your organization from a well-run company toa relentlessly innovative company. Innovation expert JeffreyPhillips has helped businesses around the world achieve thedream--the implementation of innovation as a consistent businessdiscipline. In Relentless Innovation, he reveals his secrets forthe first time. Phillips argues that today's typical businessmodels actually impede innovation because they place so much focuson efficiency, cost cutting, and short-term gain. Does thisdescribe your business model? If it does, you need to revisit yourapproach and redefine your idea of what success actually is. Youmay find that your "business as usual" processes actively rejectinnovation efforts. Relentless Innovation has everything you needto
By the author of the modern classic The Black Swan, thiscollection of aphorisms and meditations expresses his major ideasin ways you least expect. The Bed of Procrustes takes its title from Greek mythology: thestory of a man who made his visitors fit his bed to perfection byeither stretching them or cutting their limbs. It representsTaleb’s view of modern civilization’s hubristic sideeffects—modifying humans to satisfy technology, blaming reality fornot fitting economic models, inventing diseases to sell drugs,defining intelligence as what can be tested in a classroom, andconvincing people that employment is not slavery. Playful and irreverent, these aphorisms will surprise you byexposing self-delusions you have been living with but neverrecognized. With a rare combination of pointed wit and potent wisdom, Talebplows through human illusions, contrasting the classical values ofcourage, elegance, and erudition against the modern diseases ofnerdiness, philistinism, and phoniness.
Closing individual sales, in most businesses, is not enoughfor success. Success depends on developing profitable lifetimerelationships with customers. But gaining customer loyalty requireshard work, care, and attentiveness. In this book, you'll learn toassess the lifetime value of a customer, and why it makes sense tobuild loyalty among your target customers. You'll also learnto: - Understand the service-profit chain - Leverage the interrelationships among customer satisfaction,customer loyalty, employee capability, and companyprofitability - Build and refine a process for delivering extraordinaryvalue to your customers
Meet a genuine American folk hero cut from the homespun clothof America's heartland: Sam Walton, who parlayed a single dimestore in a hardscrabble cotton town into Wal-Mart, the largestretailer in the world. The undisputed merchant king ofthe late twentieth century, Sam never lost the commontouch. Here, finally, inimitablewords. Genuinely modest, but always sure if hisambitions and achievements. Sam shares his thinking in acandid, straight-from-the-shoulder style. In a story rich with anecdotes and the "rules of the road" of bothMain Street and Wall Street, Sam Walton chronicles the inspiration,heart, and optimism that propelled him to lasso the AmericanDream.
