Most teams underperform. Yours can beat the odds. If you need the best practices and ideas for superior teambuilding--but don't have time to find them--this book is for you.Here are 10 inspiring and useful perspectives, all in oneplace. This collection of HBR articles will help you: - Boost team performance through mutual accountability - Motivate large, diverse groups to tackle complex projects - Increase groups' emotional intelligence - Reverse the fortunes of a struggling team - Prevent decision deadlock - Extract results from a bunch of touchy superstars - Fight constructively with top-management colleagues - Ensure productivity in far-flung teams
In this book, packed with phrases organized both by skill andby profession, job seekers at any level and in any industry willeasily find the best wording to craft outstanding resumes.
Everyone knows that Toyota has had an amazing twenty-five- yearrun, rising from a humble Japanese start-up to a thriving globalgiant. But how did it pass Ford and GM to become the world’slargest auto manufacturer? And how does it continue to thrive whileso many competitors are struggling and failing? Journalist David Magee dug deeply into Toyota’s past and present,interviewing senior executives who rarely talk to the press, alongwith many other sources. The powerful lessons that he distills,especially about corporate culture, are valuable for managers inall industries.
Praise for the First Edition of MARKETING TO THE SOCIAL WEB: "We've been liberated! Communicating with existing and potential customers used to mean one-way broadcasts of your company's product messages—'buy buy buy' we all said. But Marketing to the Social Web enables smart marketers to communicate in a much better way: by creating compelling content that people actually want to consume and interact with. Larry Weber knows his stuff—he's been part of this revolution from the beginning." —David Meerman Scott, bestselling author of The New Rules of Marketing and PR "I was pleased to read a book that actually suggests how to do something with social networks, instead of just ponder them. Larry's pragmatic and useful recommendations will help brand builders manage the complexity of social interaction in a digital age." —David Kenny, Chairman and CEO, Digitas, Inc. "Consumers are using technology to grab power from companies, the media, and the government. Marketing to the Social Web succinctly out
The core of the lean model remains the same in the new edition. All businesses must define the "value" that they produce as the product that best suits customer needs. The leaders must then identify and clarify the "value stream," the nexus of actions to bring the product through problems solving, information management, and physical transformation tasks. Next, "lean enterprise" lines up suppliers with this value stream. "Flow" traces the product across departments. "Pull" then activates the flow as the business re-orients towards the pull of the customer's needs. Finally, with the company reengineered towards its core value in a flow process, the business re-orients towards "perfection," rooting out all the remaining muda (Japanese for "waste") in the system.
The definitive guide to the graphic presentation of information. In today’s data-driven world, professionals need to know how to express themselves in the language of graphics effectively and eloquently. Yet information graphics is rarely taught in schools or is the focus of on-the-job training. Now, for the first time, Dona M. , a student of the information graphics pioneer Edward Tufte, makes this material available for all of us. In this book, you will learn: to choose the best chart that fits your data; the most effective way to communicate with decision makers when you have five minutes of their time; how to chart currency fluctuations that affect global business; how to use color effectively; how to make a graphic “colorful” even if only black and white are available. The book is organized in a series of mini-workshops backed up with illustrated examples, so not only will you learn what works and what doesn’t but also you can see the dos and don’ts for yourself. This is an invaluable ref
"Few books really are 'a joy to read.' This one, full of charmand wisdom, truly is." ( New Scientist ) A Nobel Prize-winningphysicist, a loving husband and father, an enthusiastic teacher, asurprisingly accomplished bongo player, and a genius of the highestcaliber---Richard P. Feynman was all these and more. PerfectlyReasonable Deviations From the Beaten Track --collecting overforty years' worth of Feynman's letters--offers an unprecedentedlook at the writer and thinker whose scientific mind and lust forlife made him a legend in his own time. Containing missives to andfrom such scientific luminaries as Victor Weisskopf, StephenWolfram, James Watson, and Edward Teller, as well as a remarkableselection of letters to and from fans, students, family, and peoplefrom around the world eager for Feynman's advice and counsel, Perfectly Reasonable Deviations From the Beaten Track notonly illuminates the personal relationships that underwrote the keydevelopments in modern science, but also forms the most intimatelook
A brilliantly reported true-life thriller that goes behind thescenes of the financial crisis on Wall Street and inWashington. In one of the most gripping financial narratives in decades,Andrew Ross Sorkin-a New York Times columnist and one of thecountry's most respected financial reporters-delivers the firstdefinitive blow- by-blow account of the epochal economic crisisthat brought the world to the brink. Through unprecedented accessto the players involved, he re-creates all the drama and turmoil ofthese turbulent days, revealing never-before-disclosed details andrecounting how, motivated as often by ego and greed as by fear andself-preservation, the most powerful men and women in finance andpolitics decided the fate of the world's economy.
The definitive story of Amazon.com, one of the most successful companies in the world, and of its driven, brilliant founder, Jeff Bezos. Amazon.com started off delivering books through the mail. But its visionary founder, Jeff Bezos, wasn't content with being a bookseller. He wanted Amazon to become the everything store, offering limitless selection and seductive convenience at disruptively low prices. To do so, he developed a corporate culture of relentless ambition and secrecy that's never been cracked. Until now. Brad Stone enjoyed unprecedented access to current and former Amazon employees and Bezos family members, giving readers the first in-depth, fly-on-the-wall account of life at Amazon. Compared to tech's other elite innovators--Jobs, Gates, Zuckerberg--Bezos is a private man. But he stands out for his restless pursuit of new markets, leading Amazon into risky new ventures like the Kindle and cloud computing, and transforming retail in the same way Henry Ford revolutionized manufactur
Stop pushing products--and start cultivating customerrelationships. If you need the best practices and ideas for marketing today--butdon't have time to find them--this book is for you. Here are 10inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: - Figure out what business you're really in - Collaborate with customers to meet current and futureneeds - Create products that perform the jobs people need to getdone - Get a bird's-eye view of your brands' strengths andweaknesses - Tap a market that's larger than China and India combined - Deliver superior value to your B2B customers - End the war between sales and marketing
The world is more branded than ever before: Americans encounter anywhere between 3,000 and 5,000 ads a day, and increasingly brands vie for our attention from insidious angles that target our emotional responses (scent, taste, sound, and touch). In an ever-faster, more competitive global landscape, branding, or identity-making, has begun to replace the research and development of yore. From the fertile crescent of branding (Cincinnati) to the laboratories of sensory specialists (musicologists, and “noses”), Lucas Conley investigates the phenomenon of rampant commercialism (often backed by little substance), offering an illuminating portrait of an age of obsession.
"Now there is a single source - this book - that gives you thestep-by-step, word-by-word instructions you need to get in front ofmore people and make more sales than ever before. Keith Rosen hasbrought together, in one book, the very best techniques for gettingmore and better appointments ever written in the field ofsales." —Brian Tracy, author, Advanced Selling Strategies
The definitive overview of knowledge management, now availablein paperback. This influential book establishes the enduringvocabulary and concepts in the burgeoning field of knowledgemanagement. It serves as the hands-on resource of choice forcompanies that recognize knowledge as the only sustainable sourceof competitive advantage going forward. Drawing from their workwith more than 30 knowledge-rich firms, Davenport and Prusak -experienced consultants with a track record of success - examinehow all types of companies can effectively understand, analyze,measure, and manage their intellectual assets, turning corporatewisdom into market value.They categorize knowledge work into foursequential activities - accessing, generating, embedding, andtransferring - and look at the key skills, techniques, andprocesses of each. While they present a practical approach tocataloging and storing knowledge so that employees can easilyleverage it throughout the firm, the authors caution readers on thelimits of communications an
Developed by two Harvard scientists, this is a revolutionaryand fascinating new approach for achieving extraordinary success -how to re-train your brain to win. Ever wonder why some people seemblessed with success? In fact, everyone is capable of winning inlife - you just need to develop the right brain for it. In "TheWinner's Brain", Drs. Jeffrey Brown and Mark Fenske usecutting-edge neuroscience to reveal the secrets of those whosucceed no matter what - and demonstrate how little it has to dowith IQ or upbringing. Through simple everyday practices, Brown andFenske explain how to unlock the Brain's hidden potential using:Balance - Make emotions work in your favour; Bounce - Create afailure-resistant brain; Opportunity Radar - Spot hot prospectspreviously hidden by problems; Focus Laser - Lock into what'simportant; and, Effort Accelerator - Cultivate the drive to win.Along the way, meet dozens of interesting people who possess 'winfactors' (like the inventor of Whac-A-Mole) and glean fascinatinginforma
David Allen's Getting Things Done hit a nerve and ignited amovement with businesses, students, soccer moms, and techies allthe way from Silicon Valley to Europe and Asia. Now, David Allenleads the world on a new path to achieve focus, control, andperspective. Throw out everything you know about productivity -Making It All Work will make life and work a game you can win. Forthose who have already experienced the clarity of mind from readingGetting Things Done, Making It All Work will take the process tothe next level. David Allen shows us how to excel in dealing withour daily commitments, the unexpected, and the information overloadthat threatens to drown us. Making It All Work provides aninstantly usable, success-building tool kit for staying ahead ofthe game. Making It All Work addresses: how to figure out where youare in life and what you need; how to be your own consultant and aCEO of your life; moving from hope to trust in decision-making;when not to set goals; harnessing intuition, spontaneity, an
It's all in the family Family businesses are the backbone of any economy, but they canpresent a host of challenges that can affect their chances ofsuccess. The Complete Idiot's Guide(r) to a Successful FamilyBusiness is the most current and comprehensive book that tells theproprietors of family concerns how to deal with such unique issues,including expansion beyond the original family business, and familyversus hired management. *80 percent of all businesses in America are family-run *Written by a nationally known author team *Instructive anecdotes about successful businesses providepractical, hands on Advice
A game plan for team players in every arena of life--business,family, sports--uses examples from the life of the great basketballcoach to show how any group can combine strengths and talents andbe successful. Reprint. No one knows the dynamics of a winning team better than Pat Riley,one of pro basketball's most successful coaches. The Winner Withinis his game plan for team players in every aspect of life:business, family, or sports. Riley uses his own examples ofsuccess--in and out of sports--to show how any group can blend itstalents to create lasting success. The pro basketball coach and popular motivational speaker presentshis recipe for leadership, personal growth, and control of shiftingdynamics, showing how to forge strong groups that can work togetherto create success
THE DREAM She is twenty, beautiful, dirt-poor, and hoping for a better lifefor her infant daughter when LuAnn Tyler is offered the gift of alifetime, a $100 million lottery jackpot. All she has to do ischange her identity and leave the U.S. forever. THE KILLER It's an offer she dares to refuse...until violence forces herhand and thrusts her into a harrowing game of high-stakes,big-money subterfuge. It's a price she won't fully pay...until shedoes the unthinkable and breaks the promise that made herrich. THE WINNER For if LuAnn Tyler comes home, she will be pitted against thedeadliest contestant of all: the chameleonlike financial mastermindwho changed her life. And who can take it away at will...
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME DON'TMISS THESE OTHER BOOKS IN THE PERFECT PHRASES SERIES How do you get face time with someone who doesn't accept salescalls? What is the best way to present the value of your offering?How do you handle price objections? Answer: You need to speak theright language. This fully revised second edition of the popular Perfect Phrasesfor the Sales Call provides an arsenal of persuasive language andword-for-word practice scenarios to help you address any challenge.Learn the most effective language for: Getting past gatekeepers and selling to the decision makers Presenting your product or service in the best light Handling objections, stalling, and other delaying tactics Building trust and cultivating relationships
Problems that "just won't go away" can be settled throughmethods developed by one of America's leading experts in conflictresolution. In clear language, Weeks shows readers how to turnconflict into lasting partnerships and ensure a fruitfuloutcome.
If you need the best practices and ideas for achieving careergrowth and fulfillment--but don't have time to find them--this bookis for you. Here are 9 inspiring and useful perspectives, all inone place. This collection of HBR articles will help you: - Break out of a career rut - Earn a spot on your company's high-potential list - Find out what's really holding you back - Get the kind of mentoring that leads to a promotion - Groom yourself for an external move - Turn the job you have into the job you want - Crack the code of C-suite entry - Take control of your career after being fired
Asked to explain why a few people truly excel, most of usoffer one of two answers. The first is hard work. Yet we all knowplenty of hard workers who have been doing the same job for yearsor decades without becoming great. The other possibility is thatthe elite possess an innate talent for excelling in their field. Weassume that Mozart was born with an astounding gift for music, andWarren Buffett carries a gene for brilliant investing. The troubleis, scientific evidence doesn't support the notion that specificnatural talents make great performers. According to distinguished journalist Geoff Colvin, both the hardwork and natural talent camps are wrong. What really makes all thedifference is a highly specific kind of effort-"deliberatepractice"- that few of us pursue when we're practicing golf orpiano or stockpicking. Based on a wide array of scientific research, Talent Is Overratedshares the secrets of extraordinary performance and shows how toapply these principles. It features the stories o
Draws on thephilosophies of the "Rich Dad" series about making a successfultransition from employee to company owner, in a guide for aspiringentrepreneurs that shares firsthand accounts of people who achievedsuccess. Reissue. 100,000 first printing.
