Book De*ion In his phenomenal bestseller, Emotional Intelligence, DanielGoleman mapped the territory where IQ meets EQ, where we apply whatwe know to how we live. Spending over a year on the New York Timesbestseller list, Emotional Intelligence provided the evidence forwhat many successful people already knew: being smart isn't just amatter of mastering facts; it's a matter of mastering your ownemotions and understanding the emotions of the people aroundyou.Now, in Working With Emotional Intelligence, Goleman shows whyemotional intelligence has become the new yardstick for success forCEOs and junior hires alike. Drawing on both unparalleled access tobusiness leaders and in-depth research, he documents that starperformance in every field depends more on emotional intelligencethan IQ or technical skills. And the impact of emotionalintelligence is even greater at the top of the leadershippyramid.Goleman vividly shows how self-awareness, motivation,influence, conflict management, and team-building pl

Created in 1959, Amway has had an integralpart in shaping and improving the lives and lifestyles of millions of people around the world. Not just a business, but an opportunity for personal success and achievement, it has spread the old-fashioned American dream across the globe--from South America to the Pacific Rim. This definitive history of Amway delves deep into the heart and soul of the organization.It is an inspirational,motivational chronicle of the company as a whole—its ideology,goals,beliefs,ethics,and sense of values.With provo cative insights, into the first four decades of Amway,this valuable book shows where the company satnds at the dawn of the nes millennium——and how it will continue to move forward in the twenty-first century. In addition to the actual history of Amway,you'll read the uplifting stories of people around the world whose lives have been totally transformed by its philosophy-astonishing accounts of personal success that will motuvate you to improve your own life by

A revolutionary guide to earning power and personal budgetingshows readers how to spend wisely, streamline their finances, anddevelop a budget that puts their money where they want it to go.Reprint.

Every day on the job, you face common challenges. And you needimmediate solutions to those challenges. The Pocket Mentor Seriescan help. Each book in the series is packed with handy tools,self-tests, and real-life examples to help you identify yourstrengths and weaknesses and hone critical skills. Whether you'reat your desk, in a meeting, or on the road, these portable, conciseguides enable you to tackle the daily demands of your work withspeed, savvy, and effectiveness. The latest volume in the series: Setting Goals Setting goals is a key part of any manager's job. Through goalsetting, you define business outcomes that you and your team willaccomplish collectively and individually. Managed effectively, thegoal-setting process creates a long-term vision that motivates youand your employees to reach even the most challengingobjectives. Use this book to start setting goals more skillfully in yourgroup. You?ll find a wealth of suggestions to help you: -Define unit and individual go

Managing up is not political game playing. Rather, it's aconscious approach to working with your supervisor toward goalsthat are important to both of you. Through managing up, you build aproductive working relationship with your boss and create a way touse the complementary strengths of you and your boss to delivervalue to your company. This volume helps you: Understand the business results you produce by learning how tomanage up Cultivate a mutually beneficial relationship with yourmanager Communicate effectively with your boss about priorities andproblems Negotiate win-win solutions to on-the-job challenges with yoursupervisor

Gather successful people from all walks of life-what wouldthey have in common? The way they think! Now you can think as theydo and revolutionize your work and life! A Wall Street Journal bestseller, HOW SUCCESSFUL PEOPLETHINKis the perfect, compact read for today's fast-paced world.America's leadership expert John C. Maxwell will teach you how tobe more creative and when to question popular thinking. You'lllearn how to capture the big picture while focusing your thinking.You'll find out how to tap into your creative potential, developshared ideas, and derive lessons from the past to better understandthe future. With these eleven keys to more effective thinking,you'll clearly see the path to personal success.

Since 1922, Harvard Business Review has been a leading source ofbreakthrough ideas in management practice. The Harvard BusinessReview Classics series now offers you the opportunity to make theseseminal pieces a part of your permanent management library. Eachhighly readable volume contains a groundbreaking idea thatcontinues to shape best practices and inspire countless managersaround the world. In this article, renowned management experts GaryHamel and C. K. Prahalad introduce their approach to strategicplanning in the face of tough competition. With advice on tailoringyour company's strategy and developing the will to win within yourfirm, this article helps you define a long-term strategy for yourorganization that captures employees' imaginations and creates aclear path to success.

A budget is a financial action plan for an organization. "ThePocket Mentor Series" offers immediate solutions to the challengesmanagers face on the job every day. Each book in the series ispacked with handy tools, self tests, and real life examples to helpyou identify strengths and weaknesses and hone critical skills.Whether you're at your desk, in a meeting, or on the road, theseportable guides enable you to tackle the daily demands of your workwith greater speed, savvy, and effectiveness.

Meetings are unavoidable--but they don’t have to beunproductive. This tool-packed guide will help readers transformmeetings from time-sinks to springboards for effective action bylearning how to: - Set smart agendas - Keep meetings on track - Handle problem behaviors and time-wasters - Motivate participants to take action

Grade 5–8—What if just outside of Earth's known atmosphere there sat another layer that was actually a different dimension? Such is the premise for this novel. For as long as she can remember, orphan Hayley has lived sequestered away with her strict grandmother and mysteriously busy grandfather. A chance meeting on an outing lands her in big trouble and she finds herself shipped off to stay with relatives in the country. Here Hayley meets dozens of cousins who invite her to play a strange game. Its object is to go to different places in the mythosphere and retrieve various items while dodging mythological creatures. The plot thickens when she meets her father and learns that he and her mother are both trapped in the mythosphere as punishment for their illicit marriage. Hayley frees them and discovers that she, like all of the other characters in the story, is really a mythological figure who can live in either realm. Meanwhile, the frightening family patriarch, Uncle Jolyon, finds out about the game and c

It’s not good enough to want it. You’ve got to know how to get it. Real estate titan, bestselling author, and TV star Donald J. Trump is the man to teach you the billionaire mind-set–how to think about money, career skills, and life. Here is crucial advice on investing in real estate from the expert, everything from dealing with brokers to renovating to assessing the value of property, buying and selling, and securing a mortgage. Trump will show you how to cut costs, decide how much risk to assume in your investments, and divide up your portfolio. He’ll also teach you how to impress anyone, how to correct or criticize someone effectively, and how to know if your friends are loyal–everything you need to know to get ahead. And once you’ve earned your money, you’ve got to learn to spend it well. Trump presents his consumer guide to the best things in life, from wine to golf clubs to engagement rings. Check out the billionaire lifestyle–how they shop and what they buy. Even if you’re not s

Often managers need to assess both financial and non-financialperformance. What process would you use to measure things that arenot easily quantifiable?

In this dot.com age, more and more people are striking out on their own to create the businesses they always dreamed of having. But starting a company can feel like an overwhelming amount of work: juggling multiple tasks, keeping track of expenditures, finding customers and keeping them happy. Now Ronni Eisenberg, a nationally recognized time management and organization expert and author of the enormously successful Organize! series, can help with an easy-to-follow plan that makes starting a business seem less like a venture, and more like an adventure. Organize Your Start-UP!will show you ·How to take an organized approach to financing and struturing a business ·The whys and wherefores of location ·What to do about money ·How to promote your business

Mega-bestselling author Ken Blanchard and celebrated businessleaders Don Hutson and Ethan Willis present an inspiring story thatreveals the secrets to becoming a successful entrepreneur. In THE ONE MINUTE ENTREPRENEUR, Ken Blanchard (coauthor of the #1bestselling business classic The One Minute Manager), Don Hutson,CEO of U.S. Learning, and Ethan Willis, CEO of Prosper Learning,tell the inspiring story of one man’s challenges in creating hisown business. Through a powerful and engaging narrative, weconfront many of the typical problems all entrepreneurs face instarting up their business, from finding new sources of revenue tosecuring the commitment of their people and the loyalty of theircustomers. More important, we learn the secrets to becoming asuccessful entrepreneur, including how to build a firm foundation,how to ensure a steady cash flow, and how to create legendaryservice. In addition, the book offers invaluable advice, deliveredthrough One Minute Insights, from such entrepreneurs and t

In the business world, confrontations are inevitable --whether they're with your employees, peers, bosses, or evensuppliers and customers. Ignored or handled badly, confrontationscan damage workplace relationships and ruin careers. This volume helps you master the art of effectively managingdifficult interactions. You'll learn how to: Determine which confrontations are worth an investment of yourtime and energy Understand and manage the strong emotions that can arise duringconfrontations Design solutions that meet all stakeholders' needs Coach your direct reports to resolve confrontationsproductively