Which is more dangerous, a gun or a swimming pool? What do schoolteachers and sumo wrestlers have in common? Why do drug dealers still live with their morns? How much do parents really matter? How did the legalization of abortion affect the rate of violent crime? These may not sound like typical questions for an economist to ask. But Steven D. Levitt is not a typical economist. He is a much-heralded scholar who studies the riddles of everyday life--from cheating and crime to sports and childrearing--and whose conclusions turn conventional wisdom on its head. Frealfonornics is a groundbreaking collaboration between Levitt and Stephen J. Dubner, an award-winning author and journalist. They usually begin with a mountain of data and a simple question. Some of these questions concern life-and-death others have an admittedly freakish quality. Thus the new field of study contained in this book: freakonomics. Through forceful storytelling and wry insight, Levitt and Dubner show that economics is, at root, t
本书是中国科学院“丝路环境”研究专项的重要成果,是本系统且深入研究“一带一路”建设案例的著作,由数十位中外学者共同执笔完成。基于包容性优选化理论视角和大量海外实地调研,本书首先总结了“一带一路”建设的
The Prize recounts the panoramic history of oil - and the struggle for wealth and power that has always surrounded oil. This struggle has shaken the world economy, dictated the outcome of wars, and transformed the destiny of men and nations. The Prize is as much a history of the twentieth century as of the oil industry itself. The canvas of history is enormous - from the drilling of the first well in Pennsylvania through two great world wars to the Iraqui invastion of Kuwait and Operation Desert Storm.
Thefastandeasywaytoimprovecallcentermanagementandresponse. Areyouacallcenterprofessionalseekingtrustedandpracticaladviceforimprovingyourresultsandpositivelyaffectingyourcompany'sbottomline?Nowupdatedwithcoverageofthelatesttechnologicaladvancementsanddevelopmentsinthefield,CallCentersForDummies,2ndEditionistheultimatecallcenterreferenceguide. Withnewtoolsandtacticsspecificallydesignedforcallcentermanagers,CallCentersForDummies,2ndEditionhelpsputvalueoncustomerrelationseffortsundertakenincallcentersandshowsyouhowtoimplementnewstrategiesforcontinualimprovementandsuperiorcustomerservice.Featuresnewtothiseditioninclude: Guidanceondeterminingwhetheroutsourcingisacost-efficientoptionforyourcompanyCoverageofnewtechnologiesthathelpcutcostsAlookathowtoday'scallcenterscanbenefitfromempoweringtheiragents; Likeanytech-drivenindustry,callcentersarefacingrapidchange.WithCallCentersForDummies,2ndEdition,youcanbesureyou'regettingthemostup-to-date,easy-to-followcoverageofthisadvancingfield.
本书是中国科学院 丝路环境 研究专项的重要成果,《 一带一路 建设案例研究:包容性全球化的视角》的英文译本。本书是本系统且深入研究 一带一路 建设案例的著作,由数十位中外学者共同执笔完成。基于包容性全球化理论视角和大量海外实地调研,本书首先总结了 一带一路 建设的项目类型和建设模式,而后从东道国治理结构背景、发展历程、合作模式、社会经济影响和环境影响等方面系统阐述了21个建设案例。这些案例项目分布在 一带一路 沿线19个国家,涵盖铁路、港口、境外经贸合作园区、制造业、矿山开采及冶炼、清洁能源、物流合作等不同类型。案例分析力图揭示制度和文化因素对 一带一路 建设的影响,总结可供借鉴的经验和知识。本书图文并茂,从建设项目层面全景式展示了 一带一路 建设的真实状态,是读者深入了解 一带一路 建设不可或缺的
Ifyoucutoffaspidershead,itdies;ifyoucutoffastarfishslegitgrowsanewone,andthatlegcangrowintoanentirelynewstarfish.Traditionaltop-downorganizationsarelikespiders,butnowstarfishorganizationsarechangingthefaceofbusinessandtheworld. WhatsthehiddenpowerbehindthesuccessofWikipedia,craigslist,andSkype?WhatdoeBayandGeneralElectrichaveincommonwiththeabolitionistandwomensrightsmovements?WhatfundamentalchoiceputGeneralMotorsandToyotaonvastlydifferentpaths? OriBrafmanandRodBeckstromhavediscoveredsomeunexpectedanswers,grippingstories,andatapestryofunlikelyconnections."TheStarfishandtheSpider"exploreswhathappenswhenstarfishtakeonspidersandrevealshowestablishedcompaniesandinstitutions,fromIBMtoIntuittotheU.S.government,arealsolearninghowtoincorporatestarfishprinciplestoachievesuccess.