In the business world, confrontations are inevitable --whether they're with your employees, peers, bosses, or evensuppliers and customers. Ignored or handled badly, confrontationscan damage workplace relationships and ruin careers. This volume helps you master the art of effectively managingdifficult interactions. You'll learn how to: Determine which confrontations are worth an investment of yourtime and energy Understand and manage the strong emotions that can arise duringconfrontations Design solutions that meet all stakeholders' needs Coach your direct reports to resolve confrontationsproductively

CON TRICKS is a unpque insider's guide to this booming business which will appeal to anyone who is or has ever wished to be a consultant.Written by an ex-consultant,is lifts the veil on what consulting is really like and what you need to succeed with the major firems.It also asks why consultants are so expensive,why they can be so had at running their own businesses and whether the loss of mid-line expertise in our corporations is making them dangerously reliant on outside advisers.

Every day on the job, you face common challenges. And you needimmediate solutions to those challenges. The Pocket Mentor Seriescan help. Each book in the series is packed with handy tools,self-tests, and real-life examples to help you identify yourstrengths and weaknesses and hone critical skills. Whether you'reat your desk, in a meeting, or on the road, these portable, conciseguides enable you to tackle the daily demands of your work withspeed, savvy, and effectiveness. The latest volume in the series: Executing Strategy That strategy you've defined for your group isbrilliant--promising better market share, higher profits, or someother impressive business result. But your strategy won't deliverthe expected outcomes if you and your group don't execute itthatis, if you don't put it into action by implementing the rightstrategic initiatives. This volume helps you master the challenging art of strategyexecution. You'll learn how to: -Craft action plans for the strategic initiatives

Take the brakes off your busi-ness. From management spe-cialist and author of the innov-ative national bestseller 1001 WAYS TO REWARD EMPLOYEES comes a practical handbook chock full of ideas for increas-ing employee involvement and enthusiasm--the key to an organization's success.Weaving together case studies, exam-ples, suggestions, and quotes from hundreds of America's most energized businesses and business leaders, 1001 WaYs TO ENERGIZE EMPLOYEES is a how-to for getting not just the most--but the best--from everyone in the organization.

Managing up is not political game playing. Rather, it's aconscious approach to working with your supervisor toward goalsthat are important to both of you. Through managing up, you build aproductive working relationship with your boss and create a way touse the complementary strengths of you and your boss to delivervalue to your company. This volume helps you: Understand the business results you produce by learning how tomanage up Cultivate a mutually beneficial relationship with yourmanager Communicate effectively with your boss about priorities andproblems Negotiate win-win solutions to on-the-job challenges with yoursupervisor

The man who helped set the management agenda for the 1990s now brings us into the twenty-first century with the national bestseller Leading the Revolution. In this newly updated edition, Gary Hamel rays out an action plan for any individual or company intent on becoming--and staying--an industry revolutionary and a relentLess innovator. By drawing on the success of "gray- haired revolutionaries" Like Charles Schwab and GE Capital--companies that are always one step ahead of the rest--and profiling pioneering individuals, Hamel explains how companies can continue to grow, innovate, and achieve success, even in a chaotic world market.

Every day on the job, you face common challenges. And you needimmediate solutions to those challenges. The Pocket Mentor Seriescan help. Each book in the series is packed with handy tools,self-tests, and real-life examples to help you identify yourstrengths and weaknesses and hone critical skills. Whether you'reat your desk, in a meeting, or on the road, these portable, conciseguides enable you to tackle the daily demands of your work withspeed, savvy, and effectiveness. The latest volume in the series: Setting Goals Setting goals is a key part of any manager's job. Through goalsetting, you define business outcomes that you and your team willaccomplish collectively and individually. Managed effectively, thegoal-setting process creates a long-term vision that motivates youand your employees to reach even the most challengingobjectives. Use this book to start setting goals more skillfully in yourgroup. You?ll find a wealth of suggestions to help you: -Define unit and individual go

When a new project is handed to them, readers can use this guideto help juggle the gamut of tasks required to get the job done. Thehandy tools and checklists offer guidance on how to: · Identify necessary resources · Develop schedules and set deadlines · Set and monitor budgets · Communicate progress and problems

This book is important because it is about finding your pathin life. As you know, most people are programmed early in life to"Go to school and get a job."