Nobody likes performance appraisals. To make the most of them,though, managers and supervisors can take advantage of this guide,complete with the phrases and words they need to confidentlyconduct clear, objective performance reviews. Phrases are given forcommon behavior and skill categories as well as for commonfunctional areas—and they work, regardless of appraisal type.

THE DREAM She is twenty, beautiful, dirt-poor, and hoping for a better lifefor her infant daughter when LuAnn Tyler is offered the gift of alifetime, a $100 million lottery jackpot. All she has to do ischange her identity and leave the U.S. forever. THE KILLER It's an offer she dares to refuse...until violence forces herhand and thrusts her into a harrowing game of high-stakes,big-money subterfuge. It's a price she won't fully pay...until shedoes the unthinkable and breaks the promise that made herrich. THE WINNER For if LuAnn Tyler comes home, she will be pitted against thedeadliest contestant of all: the chameleonlike financial mastermindwho changed her life. And who can take it away at will...

Jean Chatzky of NBC's Today and Money magazine offers agroundbreaking approach to personal finance, asking "How much moneydo you need to be happy?" Her research shows that the happiestpeople in America, at all income levels, tend to use the moneystrategies that Chatzky calls the ten commandments of financialhappiness."The perfect book for these challenging times, as itoffers readers the gifts of both wealth andv meaning."QWayneDyer.

So much to do, so little time, so best to start early. Full of things to make, achieve, learn (and some things you shouldn't learn) this is the perfect handbook for any child who wants to revel in being young and not-boring. Can you Make an origami crane? Lie convincingly? Operate as a spy? Parents may need these skills (not origami) to wrest their child's copy from them and indulge in all the fun they should have had.

Now in paperback: The New York Times bestselling author andstar of A E’s reality series Big Spender, Larry Winget, cleansup America’s personal finance crisis More than 40 percent of families today are feeling financialpressure: spending more than they earn, and worrying about retiringand being dependent on the government, family, or charity. LarryWinget knows. He grew up poor, then made and lost a fortune when abusiness in which he’d invested went bankrupt. But he worked hisway back from rock bottom to become a multimillionaire. In You’re Broke Because You Want to Be, Winget expands on theideas that have made his popular television show Big Spender a hitand offers straightforward talk about coming to grips with yourfinances, such as: ? Feel bad. Have remorse. You need to feel deep emotion to takeaction. So start crying and take responsibility. ? Figure out who you owe and how much you owe. It’ll be a scarynumber to face, but you need to know where you are and what youh

The devaluation of the American dollar, with the subsequentinflation, iseerily similar to the chaotic markets of the 1970s.The factors that createdthe stagflation and the gold and silverbull markets of the late seventiesand early eighties are back. AsYogi Berra said, "It's deja vu all overagain." Only this time,they're even more exaggerated-offeringonce-in-a-lifetimeopportunities for middle-class Americans, if they lookbeyond theWall Street stock-market propaganda. This book can helpyoupanic-proof your life and your finances, and reap huge profitswithrelatively small investments in gold, silver, certain ETFs,mutual funds,and mining stocks.How to Prosper During the Coming BadYears in the 21st Century is amust-have survival and moneymakingguide for people who want to profit fromthe rough economic seasthat are upon us-and come through with their shareof treasure.--This text refers to the Kindle Edition.

You've just been promoted to a managerial position for thefirst time - congratulations! But beware: the managerial rolediffers markedly from the individual contributor role. Go into thejob with mistaken assumptions about what to expect, and you justmay be blindsided by surprising realities. This book helps you laythe foundation for succeeding in your new role, explaining howto:

In this remarkable New York Times bestseller, Joel Osteenoffers unique insights and encouragement that will help readersovercome every obstacle in their lives.

The author of Think and Grow Rich presents motivational andinspirational passages from his earlier works that show readers howto live their own lives, use their personal magnetism, achievepeace of mind, and more. 50,000 first printing.

A newly revised edition of this guide to achieving successthrough the art of persuasion offers winning advice on how toincrease self-confidence, cultivate a taste for success, and muchmore. By the author of Think and Grow Rich.

Mega-bestselling author Ken Blanchard and celebrated businessleaders Don Hutson and Ethan Willis present an inspiring story thatreveals the secrets to becoming a successful entrepreneur. In THE ONE MINUTE ENTREPRENEUR, Ken Blanchard (coauthor of the #1bestselling business classic The One Minute Manager), Don Hutson,CEO of U.S. Learning, and Ethan Willis, CEO of Prosper Learning,tell the inspiring story of one man’s challenges in creating hisown business. Through a powerful and engaging narrative, weconfront many of the typical problems all entrepreneurs face instarting up their business, from finding new sources of revenue tosecuring the commitment of their people and the loyalty of theircustomers. More important, we learn the secrets to becoming asuccessful entrepreneur, including how to build a firm foundation,how to ensure a steady cash flow, and how to create legendaryservice. In addition, the book offers invaluable advice, deliveredthrough One Minute Insights, from such entrepreneurs and t

An essential resource for coping with the taxing ordeal ofbeing audited. The Pocket Idiot's Guide(tm) to Surviving an Audit presents allof the information a taxpayer needs to get through an audit in onepiece, including: ?What is an audit? ?The summons ?The interview ?Rights as a taxpayer ?What to bring and how to prepare your presentation ?What the auditor will bring and how he or she will prepare ?Finding a tax pro

The bestselling success book of all time is updated and revised with contemporary ideas and examples. Think and Grow Rich has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" The man who asked and listened for the answer, Napoleon Hill, is now counted in the top ranks of the world's winners himself. The most famous of all teachers of success spent "a fortune and the better part of a lifetime of effort" to produce the "Law of Success" philosophy that forms the basis of his books and that is so powerfully summarized in this one. In the original Think and Grow Rich, published in 1937, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles. In the updated version, Arthur R. Pell, Ph.D., a nationally known author, lecturer, and consultant in human resources management and an expert in applying Hill's thought, deftly interweaves anecdo

This boastful, boyishly disarming, thoroughly engaging personal history offers an inside look at aspects of financing, development and construction in big-time New York real estate. "I don't do it for the money," maintains Trump, the son of a Queens realtor who, at age 27, bought and transfigured the colossal Hotel Commodore at Grand Central Terminal. Now 40, he has built, among other projects, and owns outright, Fifth Avenue's retail and residential Trump Tower (where he occupies a double-triplex suite); owns and operates Trump's Castle, a casino in Atlantic City; is arguably the most visible young man on Manhattan's celebrity circuit ("Governor Cuomo calls. . . . dinner at St. Patrick's Cathedral. . . . I call back Judith Krantz"); and is currently developing a controversial 100-acre West Side "Television City" project that is planned to include the world's tallest building. For those who would do likewise, Trump articulates his secrets for success: imagination, persistence, skill at "juggling provisional c

It's hard to think of a CEO that commands as much respect as Jack Welch。 Under his leadership， General Electric reinvented itself several times over by integrating new and innovative practices into its many lines of business。 In Jack: Straight from the Gut， Welch， with the help of Business Week journalist John Byrne， recounts his career and the style of management that helped to make GE one of the most successful companies of the last century。 Beginning with Welch's childhood in Salem， Massachusetts， the book quickly progresses from his first job in GE's plastics division to his ambitious rise up the GE corporate ladder，which culminated in 1981。 What comes across most in this autobiography is Welch's passion for business as well as his remarkable directness and intolerance of what he calls ”superficial congeniality”--a dislike that would help earn him the nickname ”Neutron Jack。” In spite of its 496 pages， Jack: Straight from the Gut is a quick read that any student or manage

Wondering how the most accomplished leaders from around theglobe have tackled their toughest challenges? Now you can find out- with "Lessons Learned". Concise and engaging, each volume in thisnew series offers 12-14 insightful essays by top leaders inindustry, the public sector, and academia on the most pressingissues they've faced. The contributors share surprisingly personalanecdotes and offer authoritative and practical advice drawn fromtheir years of hard-earned experience. The series launches withthree volumes, each of which centers on a timely topic: "Leading byExample"; "Managing Your Career"; and "Managing Change". A crucialresource for today's busy executive, "Lessons Learned" gives youinstant access to the wisdom and expertise of the world's mosttalented leaders. 50 Lessons' digital library holds more than 500individual lessons from over 100 high-profile leaders fromindustry, the public sector, and academia from companies andinstitutions around the world.

Closing individual sales, in most businesses, is not enoughfor success. Success depends on developing profitable lifetimerelationships with customers. But gaining customer loyalty requireshard work, care, and attentiveness. In this book, you'll learn toassess the lifetime value of a customer, and why it makes sense tobuild loyalty among your target customers. You'll also learnto: - Understand the service-profit chain - Leverage the interrelationships among customer satisfaction,customer loyalty, employee capability, and companyprofitability - Build and refine a process for delivering extraordinaryvalue to your customers

During our ten-year association, I learned the missing number to my combination for worldwide successful achievement. The Master Mind Principle: two or more persons working together in complete harmony toward a mutual goal or goals...Napoleon Hill's philosophy teaches you what you were never taught. Specifically: How to Recognize, Relate, Assimilate and Apply principles whereby you can achieve any goal whatsoever that doesn't violate Universal Law - the Law of God and the rights of your fellowman.--This text refers to an out of print or unavailable edition of this title.

Although American companies spend a staggering $500 billion onadvertising annually, many fail to establish an emotionalconnection with consumers. "Married to the Brand" examines why somecompanies develop this most desirable consumer connection, and whyothers don't. Using Gallup's 60 years of global consumer data andtons of consumer stories, William McEwen shows that many marketersare great at wooing a "first date" with consumers, but only thebest can create a lasting marriage between buyer and brand. Thebook explores how emotions such as confidence, integrity, pride,and passion can make consumers want to stand by a brand, and showshow skilful brand management can keep a consumer-brand marriagefresh and satisfying.

2011 Reprint of 1930 Edition. A highly successful speculator shows how to use your skills as an amateur psychologist and a student of human nature to make money through the stock market. Written in a direct and affable style, "Why You Win or Lose" shares the secrets of an "outsider" on Wall Street, offering a valuable study of crowd reaction to market fluctuations. It identifies the four greatest enemies to stock market prosperity, showing how to recognize and avoid these pitfalls in instructive chapters such as "Vanity," "Greed," and "The Will to Believe." Kelly outlines the benefits of "contrary thinking" and illustrates how this style of thinking outside the box can lead not only to lucrative investments but to success in other endeavors as well.