On December 21, 2012, the Mayan calendar will end. Manysee it as an apocalyptic sign. But is it? In The Twelfth Insight, the long-awaited fourth book in thebeloved Celestine Series, we again follow our Hero and his closefriend Wil. They have just received a portion of another ancientand mysterious manu* that describes a secret approach tospirituality that is silently arriving in the second decade of the21st Century. But the manu* is only available in fragments. To understand its full meaning for mankind, our Hero and Wilbegin an urgent search to find the message in its entirety. As theyembrace the power of Synchronicity and begin their search, they areconfronted by powerful political forces and religious extremiststhat stand in the way of these spiritual revelations. Utilizing what he calls the "parable effect," and based on hisown sources, James Redfield explores the similarities anddifferences that exist among the world religions, revealing theessential

With a new Afterword by the author and a new Foreword by MarkCuban In this commanding big-picture analysis of what went wrong incorporate America, Alex Berenson, a top financial investigativereporter for The New York Times, examines the common threadconnecting Enron, Worldcom, Halliburton, Computer Associates, Tyco,and other recent corporate scandals: the cult of the number. Every three months, 14,000 publicly traded companies report salesand profits to their shareholders. Nothing is more important inthese quarterly announcements than earnings per share, the lodestarthat investors—and these days, that’s most of us—use to judge thehealth of corporate America. earnings per share is the number forwhich all other numbers are sacrificed. It is the distilled truthof a company’s health. Too bad it’s often a lie. Alex Berenson’s The Number provides a comprehensiv, brutallyfactual overview of how Wall Street and corporate America losttheir way during the great bull market tha

Are good manners relevant in this day and age? More so than ever, with cell phones, body piercings, e-mails, and other 21st-century accessories. Now the authors of Things You Need to Be Told offer more advice-pertinent to today's issues, and filled with both hilarious wit and practical common sense.

In all his years in the Chicago Fire Department, LieutenantReed Solliday has never experienced anything like this recentoutbreak of house fires--devastating, vicious, and,in one case,homicidal. He has another problem--his new partner, Detective MiaMitchell. She's brash, bossy, and taking the case in a direction henever imagined. Mia's instincts tell her the arsonist is making this personal.And as the infernos become more deadly, one look at the victims'tortured faces convinces her and Reed that they must work closer tocatch the killer. With each new blaze, the villain ups the ante,setting firetraps for the people Reed and Mia love. The truth isalmost too hot to handle: This monster's desire for death anddestruction is unquenchable...and for Mia he's started thecountdown to an early grave.

Nobody likes performance appraisals. To make the most of them,though, managers and supervisors can take advantage of this guide,complete with the phrases and words they need to confidentlyconduct clear, objective performance reviews. Phrases are given forcommon behavior and skill categories as well as for commonfunctional areas—and they work, regardless of appraisal type.

The devaluation of the American dollar, with the subsequentinflation, iseerily similar to the chaotic markets of the 1970s.The factors that createdthe stagflation and the gold and silverbull markets of the late seventiesand early eighties are back. AsYogi Berra said, "It's deja vu all overagain." Only this time,they're even more exaggerated-offeringonce-in-a-lifetimeopportunities for middle-class Americans, if they lookbeyond theWall Street stock-market propaganda. This book can helpyoupanic-proof your life and your finances, and reap huge profitswithrelatively small investments in gold, silver, certain ETFs,mutual funds,and mining stocks.How to Prosper During the Coming BadYears in the 21st Century is amust-have survival and moneymakingguide for people who want to profit fromthe rough economic seasthat are upon us-and come through with their shareof treasure.--This text refers to the Kindle Edition.

This boastful, boyishly disarming, thoroughly engaging personal history offers an inside look at aspects of financing, development and construction in big-time New York real estate. "I don't do it for the money," maintains Trump, the son of a Queens realtor who, at age 27, bought and transfigured the colossal Hotel Commodore at Grand Central Terminal. Now 40, he has built, among other projects, and owns outright, Fifth Avenue's retail and residential Trump Tower (where he occupies a double-triplex suite); owns and operates Trump's Castle, a casino in Atlantic City; is arguably the most visible young man on Manhattan's celebrity circuit ("Governor Cuomo calls. . . . dinner at St. Patrick's Cathedral. . . . I call back Judith Krantz"); and is currently developing a controversial 100-acre West Side "Television City" project that is planned to include the world's tallest building. For those who would do likewise, Trump articulates his secrets for success: imagination, persistence, skill at "juggling provisional c

In The Heart of Business Liz Mohn describes her experiences asa woman and an entrepreneur at Bertelsmann, Europe’s largest mediacorporation, in a powerful call to action for organizations ofevery size and purpose to adapt to the evolving criteria of successin the twenty-first century. With the new millennium being shapedby the forces of internationalization and globalization, Mohn asksan important question: Will humane values take their rightful andnecessary place as a vital factor in the equations that measureachievement and prosperity in the world we will hand over to ourchildren and grandchildren? Making a plea for a new paradigm of business and personalachievement that combines material rewards with those of friendshipand social consciousness, Mohn writes passionately and eloquentlyabout her beliefs as a woman, a philanthropist, and a corporateleader. At their heart is a deep concern about frightening trendsin our society: the loss of direction, the increase in bothselfishness and lonelines

Closing individual sales, in most businesses, is not enoughfor success. Success depends on developing profitable lifetimerelationships with customers. But gaining customer loyalty requireshard work, care, and attentiveness. In this book, you'll learn toassess the lifetime value of a customer, and why it makes sense tobuild loyalty among your target customers. You'll also learnto: - Understand the service-profit chain - Leverage the interrelationships among customer satisfaction,customer loyalty, employee capability, and companyprofitability - Build and refine a process for delivering extraordinaryvalue to your customers

In the On-the-Fly Guide to Balancing Work and Life ,Bill Butterworth brings his trusted brand of motivation to an issuethat affects us all, no matter what our jobs or where we stand onthe corporate ladder. As this charming little book makes clear, it is possibleto have it all: success at work and a fulfilling life outside theoffice. Designed to be read in one short plane ride—or over a hotcup of coffee or two—this book is the “Cliff’s Notes” for ahappier, more well-rounded life. Filled with stories about howsuccessful people from all walks of life have integrated their workand home lives and packed with advice on how you can learn to dothe same, the On-the-Fly Guide to Balancing Work and Life will change the way you work—and, more importantly, the way youlive. There’s no telling what you’ll learn when you read on thefly.

Make sure your message is heard with this important guide tobusiness communications. Learn all you need to know about successful communication, frominterpreting body language to writing letters, optimizing meetings,and speaking on the telephone. Communicate Clearly shows you how tohold an audience when making presentations and how to take notes orcompile reports, and it also provides practical techniques for youto try in different settings. Power tips help you handle real-lifesituations and develop the first-class communication skills thatare the key to a productive and informed workplace. The EssentialManager have sold more than 1.9 million copies worldwide!Experienced and novice managers alike can benefit from thesecompact guides that slip easily into a briefcase or a portfolio.The topics are relevant to every work environment, from largecorporations to small businesses. Concise treatments of dozens ofbusiness techniques, skills, methods, and problems are presentedwith hundreds of photos, chart

This fully revised edition contatios over7000kdy terms on all aspects of markting including market research advertising packaging and publictiy.

best-selling author of The Tipping Point, campaigns for snap judgments and mind reading with a gift for translating research into splendid storytelling. Building his case with scenes from a marriage, heart attack triage, speed dating, choking on the golf course, selling cars, and military maneuvers, he persuades readers to think small and focus on the meaning of "thin slices" of behavior. The key is to rely on our "adaptive unconscious"--a 24/7 mental valet--that provides us with instant and sophisticated information to warn of danger, read a stranger, or react to a new idea. Gladwell includes caveats about leaping to conclusions: marketers can manipulate our first impressions, high arousal moments make us "mind blind," focusing on the wrong cue leaves us vulnerable to "the Warren Harding Effect" (i.e., voting for a handsome but hapless president). In a provocative chapter that exposes the "dark side of blink," he illuminates the failure of rapid cognition in the tragic stakeout and murder of Amadou Diallo in

What is that makes urban myths so persistent but many everydaytruths so eminently forgettable? How do newspapers set aboutensuring that their headlines make you want to read on? And why dowe remember complicated stories but not complicated facts? In thecourse of over ten years of study, Chip and Dan Heath haveestablished what it is that determines whether particular ideas orstories stick in our minds or not, and "Made to Stick" is thefascinating outcome of their painstaking research.Packed full ofcase histories and thought-provoking anecdotes, it shows, amongother things, how one Australian scientist convinced the world he'ddiscovered the cause of stomach ulcers by drinking a glass filledwith bacteria, how a gifted sports reporter got people to watch afootball match by showing them the outside of the stadium, and howhigh-concept pitches such as 'Jaws on a spaceship' ("Alien") and'Die Hard on a bus' ("Speed") convince movie executives to investvast sums of money in a project on the basis of almost noinformati

A newly revised edition of this guide to achieving successthrough the art of persuasion offers winning advice on how toincrease self-confidence, cultivate a taste for success, and muchmore. By the author of Think and Grow Rich.

In this book you'll learn the answers to these questions and much more. American Politics in the20th Century is the perfect book for anyone interested in the political history of the United States. You'll read about the formation of the "Bull Moose" Party right through to the formation of the Reform Party. You'll also read about the struggles by women and African-Americans to gain equal voting rights, in addition to the various scandals that threatened and destroyed political careers and presidential administrations. Along the way you'll meet dozens of political bosses, politicians, lobbyists, speechwriters, spin doctors, pollsters, campaign strategists and other political movers and shakers. It's remarkable to look back over the past century and examine how politics has evolved, as well as how it has stayed the same. The struggle for control is constant, while the rules and means of gaining control have been periodically changed in response to public demands. Each book in the 20th Century Series cont

The bestselling reference title has been updated and revised.Expanding upon the original rules of the House of Representatives,put together by General Henry Roberts, this second edition featuresnew topics and improved existing topics for today's informationage!.

As director of an inner-city woman's shelter, Dana Dupinskysafeguards many secrets. Some are new identities; some are newaddresses; and some are even hidden truths about herself.Passionately dedicated to Hanover House and the women she protects,Dana has always been reluctant to look for love. But now, just as acase puts her and a child in mortal danger, it seems that love hascome looking for her. Security expert Ethan Buchanan learned to stalk men in the Afghandesert. Now he vows to track down the ruthless woman who kidnappedhis godson-and falling for Dana is not in the plan. Yet her verypresence seems to chase away the ghosts that haunt him, and herskillful evasion of personal questions raises his huntinginstincts. For there's a deadly new secret at Hanover House. Abrutal killer is weaving a web of revenge with a stolen boy at itscenter. And Dana is the next victim on the list...

When a mysterious weather balloon crashes to earth in theSwiss Alps, the head of the NSA handpicks Robert Bellamy to trackdown and identify the ten known witnesses to the event. A man whoseobsession with his covert assignments has cost him the only womanhe can ever love, Bellamy now faces the impossible. But as hesearches for clues from Rome to Budapest to Texas, this missionblows up in his face -- and rips the lid off an incredibleconspiracy that stretches around the globe and even intospace... Alone and betrayed on every side, Bellamy must run for hislife -- holding an astonishing secret and the key to the planet'svery survival.

A delightful social satire of England's landed gentry and a moving tale of lovers separated by class distinction.

"...serious research explained with interesting real lifestories and presented in a short concise format. I think you'llclick with it too."

It's great to be a woman . . . most of the time. Lisa Birnbach, Ann Hodgman, and Patty Marx have come up with 1,003 hilarious reasons why it's great all of the time. Pantyhose, high heels, lipstick, maxi pads, chocolate-all things feminine are covered. These three witty and wise women have delivered yet another hysterical list of 1,003 great things. Each writer has a unique (and much appreciated) take on being a modern-day woman. After all, today's females need to be tough, talented multitaskers with an amazing sense of humor-and that's just to compete with the males in grade school!