Three young doctors-their hopes, their dreams, theirunexpected desires... Dr. Paige Taylor: She swore it waseuthanasia, but when Paige inherited a million dollars from apatient, the D.A. called it murder. Dr. Kat Hunter: She vowed neverto let another man too close again-until she accepted the challengeof a deadly bet. Dr. Honey Taft: To make it in medicine, she knewshe'd need something more than the brains God gave her. Racing fromthe life-and-death decisions of a big major hospital to thetension-packed fireworks of a murder trial, Nothing Lasts Foreverlays bare the ambitions and fears of healers and killers, loversand betrayers. And proves once again that no reader can outguessSidney Sheldon, the master of the unexpected.

The definitive story of Amazon.com, one of the most successful companies in the world, and of its driven, brilliant founder, Jeff Bezos. Amazon.com started off delivering books through the mail. But its visionary founder, Jeff Bezos, wasn't content with being a bookseller. He wanted Amazon to become the everything store, offering limitless selection and seductive convenience at disruptively low prices. To do so, he developed a corporate culture of relentless ambition and secrecy that's never been cracked. Until now. Brad Stone enjoyed unprecedented access to current and former Amazon employees and Bezos family members, giving readers the first in-depth, fly-on-the-wall account of life at Amazon. Compared to tech's other elite innovators--Jobs, Gates, Zuckerberg--Bezos is a private man. But he stands out for his restless pursuit of new markets, leading Amazon into risky new ventures like the Kindle and cloud computing, and transforming retail in the same way Henry Ford revolutionized manufactur

Put these words to work for you Learn the gift of gab and getcloser to your dream job This latest addition to the bestsellingPerfect Phrases series is a must-read for anyone who dreadsnetworking or who has ever fumbled or frozen during important andpossibly career-changing conversations. "Perfect Phrases forProfessional Networking" arms readers with foolproof and versatilephrases that help them take advantage of virtually any professionalnetworking opportunity. KNOW WHAT TO SAY IN ANY SITUATION Fromcocktail parties to industry conferences, association meetings, andeven unexpected run-ins on the street, this book has all the toolsyou need to feel comfortable striking up a conversation, steeringit in the right direction, and following up effectively. Whetheryou're looking for a promotion, considering a career change, orjust hoping to update that rolodex for a rainy day, this handyresource has you covered--including new-media tactics such ase-mail etiquette, rules for social networking, and the proper way

Part Fast Food Nation, part Bobos in Paradise,STARBUCKED combines investigative heft with witty culturalobservation in telling the story of how the coffeehouse movementchanged our everyday lives, from our evolving neighborhoods andworkplaces to the ways we shop, socialize, and self-medicate. In STARBUCKED, Taylor Clark provides an objective, meticulouslyreported look at the volatile issues like gentrification and fairtrade that distress activists and coffee zealots alike. Through acast of characters that includes coffee-wild hippies, businesssharks, slackers, Hollywood trendsetters and more, STARBUCKEDexplores how America transformed into a nation of coffee gourmetsin only a few years, how Starbucks manipulates psyches and socialhabits to snare loyal customers, and why many of the things wethink we know about the coffee commodity chain are false. Starbucked is ...smart cultural criticism minus any academicgobbledygook. Mr. Clark is quite funny as he dryly sends up theexcess of the corporate

Michael J. Gelb, author of the international bestseller How to Think Like Leonardo da Vinci , and Sarah MillerCaldicott, a descendant of Thomas Edison, introduce a revolutionarynew system for successful innovation . Bestselling author Michael J. Gelb and Sarah Miller Caldicottintroduce a carefully researched, easy-to-apply system of the fivesuccess secrets inspired by the creative methods of Thomas AlvaEdison. The greatest innovator in American history, Edison set thestage for America’s global leadership in innovation by his focus onpractical accomplishment. Now Gelb and Caldicott apply the bestpractices of this American genius to contemporary businesssituations to help today’s leaders harness their own innovativepotential. Innovate Like Edison is a blueprint for successthat will enable executives and entrepreneurs to revitalize theirown ingenuity and thrive in today’s culture of innovation.

How can companies perform so well that their industry counterparts are competitors in name only? Although they operate in the same industry, serve the same market, and even use the same suppliers, these “rabbits” lead the race and, more importantly, continually widen their lead. In Chasing the Rabbit, Steven J. Spear describes what sets high-velocity, market-leading organizations apart and explains how you can lead the pack in your industry. Spear examines the internal operations of dominant organizations, including Toyota, Alcoa, Pratt & Whitney, the US Navy's Nuclear Power Program, and top-tier teaching hospitals--organizations operating in vastly differing industries, but which share one thing in common: the skillful management of complex internal systems that generates constant, almost automatic self-improvement at rates faster, durations longer, and breadths wider than anyone else musters. As a result, each enjoys a level of profitability, quality, efficiency, reliability, and agility unmatched

The succession of crises facing the U.S. economy in 2008 and 2009 have thrown a bright spotlight on Federal Reserve chairman Ben Bernanke. Each of his moves to address the disastrous economic conditions are reported and analyzed at length in the press as he works to mitigate the effects of the sub-prime lending debacle and resulting credit crisis. Bernanke is undergoing a stern test as America's central banker — a test created for him, in large part, by his predecessor, Alan Greenspan. This new paperback edition of Bernanke’s Test is completely updated with events through the end of 2009. As such, it's among the most valuable and up-to-the-minute works on Bernanke's career as Fed chair published to date, making it an essential look at the central figure shaping the recovery of the U.S. and world economies.

Zigzag Your Way to Success! Have you ever set your sights onthe top of a mountain and then started your ascent by headingstraight through the trees and up the sheer cliffs? Or driven inyour car to the other side of town--as the crow flies? Of coursenot! Because you instinctively know that, just as a river has towend its way around obstacles, the best route is never actually astraight line! In The Zigzag Principle, Rich Christiansen applies afoundational law of nature to business management,entrepreneurship, goal-setting, and life in general as he exploreswhy zigzagging toward our intended outcomes is more effective thantrying to bulldoze our way through whatever stands between us andour objectives. Christiansen helps you get started, make your wayover the big hill to initial profitability, and minimize risksalong the way. A s the head of well-established corporations and asthe brains behind numerous start-ups, Christiansen has been throughit all, and he's charted all the zigs and zags you'll encounter. InThe

Built to Last, the defining management study of the nineties,showed how great companies triumph over time and how long-termsustained performance can be engineered into the DNA of anenterprise from the verybeginning. But what about the company that is not born with great DNA? Howcan good companies, mediocre companies, even bad companies achieveenduring greatness?

IT RANKS AMONG THE UNQUESTIONED LAWS OF AMERICAN BIG BUSINESSover the last half century: If you want to be taken seriously, youhire McKinsey Company. For decades, its consultants havehelped companies and governments come up with the strategies andhabits that have shaped the world we live in. In this book, starfinancial journalist Duff McDonald shows how, in becoming anindispensable part of decision making at the highest levels,McKinsey has done nothing less than set the course of Americancapitalism. He also answers the question that’s on the mind ofanyone who has ever heard the word McKinsey: Are they worth it?After all, just as McKinsey can be shown to have helped invent mostof the tools of modern management, the company was also involvedwith a number of striking failures. Its consultants were on thescene when General Motors drove itself into the ground, and theyplayed a critical role in building the bomb known as Enron. McDonald is one of the few journalists to have not only parsedthe record but

The core of the lean model remains the same in the new edition. All businesses must define the "value" that they produce as the product that best suits customer needs. The leaders must then identify and clarify the "value stream," the nexus of actions to bring the product through problems solving, information management, and physical transformation tasks. Next, "lean enterprise" lines up suppliers with this value stream. "Flow" traces the product across departments. "Pull" then activates the flow as the business re-orients towards the pull of the customer's needs. Finally, with the company reengineered towards its core value in a flow process, the business re-orients towards "perfection," rooting out all the remaining muda (Japanese for "waste") in the system.

Draws on thephilosophies of the "Rich Dad" series about making a successfultransition from employee to company owner, in a guide for aspiringentrepreneurs that shares firsthand accounts of people who achievedsuccess. Reissue. 100,000 first printing.

Most teams underperform. Yours can beat the odds. If you need the best practices and ideas for superior teambuilding--but don't have time to find them--this book is for you.Here are 10 inspiring and useful perspectives, all in oneplace. This collection of HBR articles will help you: - Boost team performance through mutual accountability - Motivate large, diverse groups to tackle complex projects - Increase groups' emotional intelligence - Reverse the fortunes of a struggling team - Prevent decision deadlock - Extract results from a bunch of touchy superstars - Fight constructively with top-management colleagues - Ensure productivity in far-flung teams

When it comes to markets, the first deadly sin is greed. In thisNew York Times bestseller, Michael Lewis is our jungle guidethrough five of the most violent and costly upheavals in recentfinancial history. With his trademark humor and brilliantanecdotes, Lewis paints the mood and market factors leading up toeach event, weaves contemporary accounts to show what peoplethought was happening at the time, and, with the luxury ofhindsight, analyzes what actually happened and what we should havelearned from experience.

Chet Holmes helps his clients blow away both the competitionand their own expectations. And his advice starts with one simpleconcept: focus! Instead of trying to master four thousandstrategies to improve your business, zero in on the few essentialskill areas that make the big difference. The Ultimate Sales Machine shows you how to tune up and soup upvirtually every part of your business by spending just an hour perweek on each impact area you want to improve—sales, marketing,management, and more.

Book De*ion Effective communication is a vital skill for everyone inbusiness today. Great communicators have a distinct advantage inbuilding influence and jumpstarting their careers. This practicalguide offers readers a clear and comprehensive overview on how tocommunicate effectively for every business situation, fromsensitive feedback to employees to persuasive communications forcustomers. It offers advice for improving writing skills, oralpresentations, and one-on-one dealings with others. Contentsinclude: * Understanding the optimal "medium" to presentinformation * Learning the best timing to deliver a message * Delivering an effective presentation * Drafting proposals * Writing effective e-mails * Improving self-editing skills Plus, readers can access free interactive tools on the HarvardBusiness Essentials companion web site. Series Adviser: Mary Munter Professor Mary Munter has taught management communication forover twen

The last lecture on leadership by the NFL's greatest coach:Bill Walsh Bill Walsh is a towering figure in the history of the NFL. Hisadvanced leadership transformed the San Francisco 49ers from theworst franchise in sports to a legendary dynasty. In the process,he changed the way football is played. Prior to his death, Walsh granted a series of exclusiveinterviews to bestselling author Steve Jamison. These became hisultimate lecture on leadership. Additional insights and perspective are provided by Hall of Famequarterback Joe Montana and others. Bill Walsh taught that the requirements of successful leadershipare the same whether you run an NFL franchise, a fortune 500company, or a hardware store with 12 employees. These final wordsof 'wisdom by Walsh' will inspire, inform, and enlighten leaders inall professions.

Learning Was Never Like This ! Take control of your life... free your natural genius to performto its true potential. Quantum Learning features a revolutionarynew format that introduces the reader to a world of learning unlikeany other. Never before has a guide been designed to accomodate the uniquelearning style of the individual. Whether you're a professional, astudent, or a person who simply wants to improve his or herlearning capacity, this extraordinary guide will increase yourpersonal power, help you learn more, earn more, and take you whereyou want to go. Inside you will learn: -How to spark your motivation. -How to master high-tech note-taking techniques. -How to discover your own personal learning style and cultivate awinning attitude. - How to work your own memory miracles, how to write withconfidence, and much, much more!

Do you think of your company's talent as an investment to bemanaged like a portfolio? You should, according to authors Becker,Huselid, and Beatty, if you're interested in strategy execution.Many companies fall into the trap of spending too much time andmoney on low performers, while high performers aren't getting thenecessary resources, development opportunities, or rewards. In "TheDifferentiated Workforce", the authors expand on their previousbooks, "The HR Scorecard" and "The Workforce Scorecard", andrecommend that you manage your workforce like a portfolio - withdisproportionate investments in the jobs that create the mostwealth. Based on two decades of academic research and experienceworking with hundreds of executives, "The Differentiated Workforce"gives you the tools to translate your talent into strategicimpact.

The acclaimed bestseller about visual problem solving-now bigger and better "There is no more powerful way to prove that we know something well than to draw a simple picture of it. And there is no more powerful way to see hidden solutions than to pick up a pen and draw out the pieces of our problem." So writes Dan Roam in The Back of the Napkin, the international bestseller that proves that a simple drawing on a humble napkin can be more powerful than the slickest PowerPoint presentation. Drawing on twenty years of experience and the latest discoveries in vision science, Roam teaches readers how to clarify any problem or sell any idea using a simple set of tools. He reveals that everyone is born with a talent for visual thinking, even those who swear they can't draw. And he shows how thinking with pictures can help you discover and develop new ideas, solve problems in unexpected ways, and dramatically improve your ability to share your insights. Take Herb Kelleher and Rollin King,

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME DON'TMISS THESE OTHER BOOKS IN THE PERFECT PHRASES SERIES How do you get face time with someone who doesn't accept salescalls? What is the best way to present the value of your offering?How do you handle price objections? Answer: You need to speak theright language. This fully revised second edition of the popular Perfect Phrasesfor the Sales Call provides an arsenal of persuasive language andword-for-word practice scenarios to help you address any challenge.Learn the most effective language for: Getting past gatekeepers and selling to the decision makers Presenting your product or service in the best light Handling objections, stalling, and other delaying tactics Building trust and cultivating relationships