From the profit-minded managers who make up the brain trust atThe Atlanta Consulting Group comes a simple new method hailed as arevolutionary management practice: learning to care.

Often managers need to assess both financial and non-financialperformance. What process would you use to measure things that arenot easily quantifiable?

Required reading for all present and future leaders, thisclassic is for those who have to "get the job done"--military ornot.

Since 1922, Harvard Business Review has been a leading source ofbreakthrough ideas in management practice. The Harvard BusinessReview Classics series now offers you the opportunity to make theseseminal pieces a part of your permanent management library. Eachhighly readable volume contains a groundbreaking idea thatcontinues to shape best practices and inspire countless managersaround the world. In this article, renowned management experts GaryHamel and C. K. Prahalad introduce their approach to strategicplanning in the face of tough competition. With advice on tailoringyour company's strategy and developing the will to win within yourfirm, this article helps you define a long-term strategy for yourorganization that captures employees' imaginations and creates aclear path to success.

In the business world, confrontations are inevitable --whether they're with your employees, peers, bosses, or evensuppliers and customers. Ignored or handled badly, confrontationscan damage workplace relationships and ruin careers. This volume helps you master the art of effectively managingdifficult interactions. You'll learn how to: Determine which confrontations are worth an investment of yourtime and energy Understand and manage the strong emotions that can arise duringconfrontations Design solutions that meet all stakeholders' needs Coach your direct reports to resolve confrontationsproductively