IN LITTLE MORE THAN HALF A DECADE, Facebook has gone from a dorm-room novelty to a company with 500 million users. It is one of the fastest growing companies in history, an essential part of the social life not only of teenagers but hundreds of millions of adults worldwide. As Facebook spreads around the globe, it creates surprising effects—even becoming instrumental in political protests from Colombia to Iran. Veteran technology reporter David Kirkpatrick had the full cooperation of Facebook’s key executives in researching this fascinating history of the company and its impact on our lives. Kirkpatrick tells us how Facebook was created, why it has flourished, and where it is going next. He chronicles its successes and missteps, and gives readers the most complete assessment anywhere of founder and CEO Mark Zuckerberg, the central figure in the company’s remarkable ascent. This is the Facebook story that can be found nowhere else. How did a nineteen-year-old Harvard student create a company tha

You know it's happening within your organization. Your people, armed with cheap, accessible technology, are connecting with customers and building innovative new solutions. But who are these creative problem-solvers? How can you be one? And just as important--how can you lead them? We call them HEROes: highly empowered and resourceful operatives. Your company needs them because in the age of Twitter, iPhones, Facebook, YouTube, and an ever-evolving torrent of Web information, your customers now come to the table armed with more data and access than ever before, and in many cases, your company is overmatched. In Empowered, Forrester's Josh Bernoff--coauthor of the pioneering book Groundswell--and Ted Schadler explain how to transform your company by unleashing the mighty force of these HEROes. Like John Bernier and Ben Hedrington at Best Buy, who built an army of 2,500 tweeting employees to reach out to customers online. Or Ross Inglis, who tapped into Internet computing resources to open an entirely new

Negotiationisattheheartofmoderncapitalism.Everyonewhoworksinbusinessneedstoknowhowtonegotiate.Inaworldwherepeopleseemdesperatetotellyoutherightwaytonegotiate,SteveGatestellsthetruthaboutnegotiation:thereisnorightway.InsteadTheNegotiationBookprovidesyouwithalltheinformationandskillsyouneedtogetthebestdealinanycircumstance.Arguingthatskillednegotiatorsneedtousearangeof14behavioursand10traits,thebookthenusestheideaofa'clockface'toshowarangeofnegotiationsituations,andhowyoushouldrespondtoeachone.Theseinsightsfromoneoftheworld'sleadingnegotiatorscouldsaveyouthousands!