FOREWORD BY PATRICK LENCIONI, BESTSELLING AUTHOR OF THE FIVE DYSFUNCTIONS OF A TEAM. Emotional Intelligence 2.0 is a book with a single purpose—increasing your EQ. Here’s what people are saying about it: “Emotional Intelligence 2.0 succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way.” —THE DALAI LAMA “A fast read with compelling anecdotes and good context in which to understand and improve.” —NEWSWEEK “Gives abundant, practical findings and insights with emphasis on how to develop EQ.” —STEPHEN R. COVEY “This book can drastically change the way you think about success…read it twice.” —PATRICK LENCIONI In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But

Tradition says there are three ways to grow a company’sprofits: Fire up the sales team with empty promises, cut costs anddownsize, or cook the books. But what if there’s a better way—a waythat nine amazingly profitable and well-run companies are alreadyembracing? Jason Jennings and his research team screened more than100,000 Amer?ican companies to find nine that rarely end up onmagazine covers, yet have increased revenues and profits by tenpercent or more for ten consecutive years. Then they interviewedthe leaders, workers, and customers of these quiet super?stars tofind the secrets of their astoundingly consistent and profitablegrowth. What they have in common is a culture—a community—based on ashockingly simple precept: Think big, but act small. It works forretailers like PETCO, Cabela’s, and O’Reilly Automotive,manufacturers like Medline Industries, service compa?nies likeSonic Drive-In, private educational companies like Strayer,industrial giants like Koch Enterprises, a

Think about the most powerful speech you’ve ever heard aleader give. What made that speech–and that speaker–memorable waslikely a mix of authenticity, stage presence, masterful delivery,and–above all–an inspirational message. Nobody ever walked out of a great speech saying, “I loved the wayshe used PowerPoint.” Yet, all too often, speakers rely on toolslike it to carry them through a presentation. Real leaders speak to make a difference, to promote a vision, tochange the way people think and feel and act. Their ability to leadgoes hand in hand with their ability to get their message across,no matter what size audience they’re addressing. Drawing on hisyears of experience in coaching executives, Christopher Witt showsnot just how to make a speech but why and when you should make one.His practical advice on how to take your game to the next levelincludes: ? You are the message. Who you are–your character, experience,values–shapes the message your listeners hear.

The legendary Eat That Frog! (more than 450,000 copies sold and translated into 23 languages) provides the 21 most effective methods for conquering procrastination and accomplishing more. This new edition is revised and updated throughout, and includes brand new information on how to keep technology from dominating our time.

From an award-winning New York Times reporter comes the full, mind-boggling story of the lies, crimes, and ineptitude behind the Enron scandal that imperiled a presidency, destroyed a marketplace, and changed Washington and Wall Street forever.

Pamela Slim, a former corporate training manager, left heroffice job twelve years ago to go solo and has enjoyed every bit ofit. In her groundbreaking book, based on her popular blog Escape fromCubicle Nation, Slim explores both the emotional issues of leavingthe corporate world and the nuts and bolts of launching a business.Drawing on her own career, as well as stories from her coachingclients and blog readers, Slim will help readers weigh theiroptions, and make a successful escape if they decide to go forit.

The "new economy" is rapidly becoming a free agent economy.Today one third of all American workers are free agents, and in thenext decade the percentage will rise even more dramatically.Whether by default (downsizing is here to stay) or design (jobdissatisfaction is at an all-time high), more and more of us arebecoming free agents. In Free to Succeed, veteran career coach Barbara B. Reinholdoffers invaluable advice on: The 10 Essential Strategies for Succeeding in the New Free AgentEconomy Discovering Your Free Agent Profile: "Rebel," "Imagineer,""Philosopher," and more The 7 Steps to Free Agency How to become an "intrapreneur"-creating start-up ventureswithin your company Developing a "sidecar" venture to satisfy creative needs and helptransition you to a more rewarding career Plus sixteen in-depth exercises designed to motivate and guide yourtransition to free agency, resource listings, and more. For entrepreneurs, "intrapreneurs," small business

Knowledge has become the most important factor in economiclife. It is the chief ingredient of what we buy and sell, the rawmaterial with which we work. Intellectual capital--not naturalresources, machinery, or even financial capital--has become the oneindispensable asset of corporations. Intellectual Capital is a groundbreaking book, visionaryin scope and practical in applications, that offers powerful newways of looking at what companies do and how to lead them. It isthe first book to show how to turn the untapped, unmapped knowledgeof an organization into its greatest competitive weapon. Intellectual Capital cuts through the vague rhetoric of"paradigm shifts" to show how the Information Age economy reallyworks--and how to make it work for you and your business. Readerswill learn how to discover and map the human, structural, andcustomer capital that embody the knowledge assets of a corporation;how successful companies manage their intellectual capital toimprove performance; how intellectual capital

Covey fans and booksellers alike will be delighted by this collection, perfect for June gift-giving occasions and destined for a long life. For 10 years, the author's famed Seven Habits of Highly Effective People has influenced countless individuals and organizations worldwideAand sold millions of copies. Conceding that the earlier books may have been long on theory and light on practice, Covey and his team culled thousands of testimonials for examples of the principles in action. The resulting collection of more than 75 true stories will satisfy the full range of Covey constituents. Though the storytelling is always first-person, the focus is consistently on the underlying principle, reinforced by Covey's commentary. Handily arranged by situationAwithin individual, family, community, workplace and educational settingsAand varying in depth and power, the stories offer intriguing and provocative lessons. They are mostly brief and often inspiring, but are by no means simplistic; they readily lend themselves to

Not one to mince his words people either love him, or hate himbut it's hard to dispute that Sir Philip Green is a multi-talentedentrepreneur. Sir Philip fell into retail almost by accident butit's made him a fortune. Some go so far as to argue he's the finestretailer of his generation and one of the best business brains inthe UK. A middle class, Croydon-born Jewish boy, who left school at16 without a single qualification, he's now number 6 on the latestSunday Times Rich list - up from 9th last year despite therecession. After leaving school, Philip Green worked for the familyfirm, one of the first shoe importers to bring products in fromChina and Hong Kong. Experience of international trade taught himabout finance, credit, importing and product. After four falsestarts he made his first million at 33, with Jean Jeannie. It was astruggling fashion chain when he bought it for 65,000 in themid-1980s. He sold it six months later for 3m. Many such dealslater, he owns the Arcadia group - running about an eigh

Why should I do business with you… and not yourcompetitor? Whether you are a retailer,manufacturer, distributor, or service provider – if you cannotanswer this question, you are surely losing customers, clients andmarket share. This eye-opening book reveals how identifying yourcompetitive advantages (and trumpeting them to the marketplace) isthe most surefire way to close deals, retain clients, and staymiles ahead of the competition. The five fatal flaws of most companies: ? They don’t have a competitive advantage but think they do ? They have a competitive advantage but don’t know what it is—sothey lower prices instead ? They know what their competitive advantage is but neglect to tellclients about it ? They mistake “strengths” for competitive advantages ? They don’t concentrate on competitive advantages when makingstrategic and operational decisions The good news is that you can overcome these costly mistakes– by identifying your competitive advantages and creating new ones.Consult

If you ever feel: cluttered, scattered, distracted, unfocused, disorganized, preoccupied, overwhelmed, out of control, out of your mind... you can change your life! ConZentrate shows you how to master the art of paying attention, in thirty-five clear, practical, simple ways. Whether it's how to focus on a tedious task when the office is buzzing around you, or how to stop procrastinating, or how to keep your home from being a place of overwhelming clutter-- or ever how to tackle the challenges of A.D.D.-- Sam Horn's user-friendly book will inspire you to learn how to conzentrate, and discover the key to peak performance. 作者简介：Sam Horn, president of Action Seminars, has presented her real-life workshops to more than 400,000 people since 1981. Her impressive client list includes Young Presidents Organization, National Governors Association, Hewlett-Packard, Four Seasons Resort, the Fortune 500 Forum, the US Navy, and the IRS. She was the top rated speaker at both the 1996 and 1998 Internationa

More and more people are making mid-life careerchanges-and with these changes come new challenges. Maybe it's beenyears since they've conducted a job search or written a resume. Ormaybe they're not sure how to sell their skills and experience intoday's job market-even though this hard-won wisdom is exactly whatmakes them so valuable to employers. In The Age Advantage, JeanErickson Walker addresses issues unique to the mid-life careerchange, so readers can market themselves with confidence. Beyondthe detailed, practical advice on networking, interviewing or evenlaunching your own business, this is an inspiring book that remindsreaders that despite the fear and uncertainty involved intransitions, their experience is proven and their choices aremany. Jean Walker aims her sage advice at the reader in the midstof midlife career transition, but this is a mandatory reference forany job seeker."-Jeffrey J. Fox, The New York Times bestsellingauthor of How to Become a CEO "McCartney has performed an important s

The Profit Zone, a Business Week Top Ten Book of the Year,examines 12 of today's great success stories--from GE toSwatch--and reveals how vital adaptations kept these companies onthe edge of the ever-changing profit zone. Charts graphsthroughout.

It is commonly believed that the Great Depression that began in 1929 resulted from a confluence of events beyond any one person's or government's control. In fact, as Liaquat Ahamed reveals, it was the decisions made by a small number of central bankers that were the primary cause of that economic meltdown, the effects of which set the stage for World War II and reverberated for decades. As yet another period of economic turmoil makes headlines today, Lords of Finance is a potent reminder of the enormous impact that the decisions of central bankers can have, their fallibility, and the terrible human consequences that can result when they are wrong.

Most business books give you the same old advice: Write abusiness plan, study the competition, seek investors, yadda yadda.If you're looking for a book like that, put this one back on theshelf. Rework shows you a better, faster, easier way to succeed inbusiness. Read it and you'll know why plans are actually harmful,why you don't need outside investors, and why you're better offignoring the competition. The truth is, you need less than youthink. You don't need to be a workaholic. You don't need to staffup. You don't need to waste time on paperwork or meetings. Youdon't even need an office. Those are all just excuses. What you really need to do is stop talking and start working.This book shows you the way. You'll learn how to be moreproductive, how to get exposure without breaking the bank, and tonsmore counterintuitive ideas that will inspire and provokeyou. With its straightforward language and easy-is-better approach,Rework is the perfect playbook for anyone who’s ever dreamed ofd

A brilliantly reported true-life thriller that goes behind thescenes of the financial crisis on Wall Street and inWashington. In one of the most gripping financial narratives in decades,Andrew Ross Sorkin-a New York Times columnist and one of thecountry's most respected financial reporters-delivers the firstdefinitive blow- by-blow account of the epochal economic crisisthat brought the world to the brink. Through unprecedented accessto the players involved, he re-creates all the drama and turmoil ofthese turbulent days, revealing never-before-disclosed details andrecounting how, motivated as often by ego and greed as by fear andself-preservation, the most powerful men and women in finance andpolitics decided the fate of the world's economy.

Mega-bestselling author Ken Blanchard and celebrated businessleaders Don Hutson and Ethan Willis present an inspiring story thatreveals the secrets to becoming a successful entrepreneur. In THE ONE MINUTE ENTREPRENEUR, Ken Blanchard (coauthor of the #1bestselling business classic The One Minute Manager), Don Hutson,CEO of U.S. Learning, and Ethan Willis, CEO of Prosper Learning,tell the inspiring story of one man’s challenges in creating hisown business. Through a powerful and engaging narrative, weconfront many of the typical problems all entrepreneurs face instarting up their business, from finding new sources of revenue tosecuring the commitment of their people and the loyalty of theircustomers. More important, we learn the secrets to becoming asuccessful entrepreneur, including how to build a firm foundation,how to ensure a steady cash flow, and how to create legendaryservice. In addition, the book offers invaluable advice, deliveredthrough One Minute Insights, from such entrepreneurs and t

Everyone in business wants to increase produc-tivity-moor output and less input,lower costs and higher profits.And noneedle's proven harder to budge than the one on the“productivity meter.” That's why jason Jason,coauthor of the worldwide bestseller It's NOt the Big That Eat the Small…It's the Fast That Eat the Slow,took on the assignment fo identify the world's most productive companies and find out exactly what makes them models of productivity. 作者简介： Jason Jennings,a consultant and author,has been named one of the world's top twenty-five keynote speakers.His previous book,on the world's fastest comapnies,achieved worldwide bestseller status and has been translated into twenty-three languages.When not traveling the globe on business assignments or adven-ture travel,he and his family live in Tiburon,California.

Creative folks often know all too well that the muse doesn’talways strike when you want it to, or when the deadline for yournext brilliant project is creeping up on you like an ill-fittingturtleneck. Originality doesn’t follow a time clock, even when youhave to. While conventional time management books offer tons ofinstruction for using time wisely, they are traditionally organizedin a linear fashion, which just isn’t helpful for the right-brainmind. In Time Management for the Creative Person , creativityguru Lee Silber offers real advice for using the strengths ofartistic folks—like originality and resourcefulness—to adoptinnovative time-saving solutions, such as: * Learning to say no when your plate is just too full * How to know when a good job, not a great one, is goodenough * Making “to do” lists that include fun stuff, too—that way youwon’t feel overwhelmed by work * Time-saving techniques around the house that give you more timeto get your work done and more time to spend with your

Why are people around the world so very different? What makesus live, buy, even love as we do? The answers are in the codes. In"The Culture Code," internationally revered cultural anthropologistand marketing expert Clotaire Rapaille reveals for the first timethe techniques he has used to improve profitability and practicesfor dozens of Fortune 100 companies. His groundbreaking revelationsshed light not just on business but on the way every human beingacts and lives around the world. Rapaille's breakthrough notion isthat we acquire a silent system of codes as we grow up within ourculture. These codes--the Culture Code--are what make us American,or German, or French, and they invisibly shape how we behave in ourpersonal lives, even when we are completely unaware of our motives.What's more, we can learn to crack the codes that guide our actionsand achieve new understanding of why we do the things we do.Rapaille has used the Culture Code to help Chrysler build the PTCruiser--the most successful American car laun

Are you wondering what the next killer app will be? Do youwant to know how you can maintain and add to your value duringthese rapidly changing times? Are you wondering how the word lovecan even be used in the context of business? Instead of wondering, read this book and find out how to become alovecat—a nice, smart person who succeeds in business and inlife. How do you become a lovecat? By sharing your intangibles. By thatI mean: Your knowledge: everything that comes from all the books thatI’ll encourage you to devour. Your network: the collection of friends and contacts you nowhave, which I’ll teach you how to grow and nurture. Your compassion: that human warmth you already possess—in thesepages I’ll convince you that you can show it freely at theoffice. What happens when you do all this? * You become a rich source of information to all aroundyou. * You are seen as a person with valuable insight. * You are perceived as generous to a fault

When it seems that civilization is collapsing around us,can we really afford to take the time to worry about old-fashioned courtesy and day-to-day niceties? The fact is, we can't afford not to. Because civilization grows ont of community .and a community is built with one small act of kindness at a time. In this gentle, inspiring book,Donald MeCullough reminds us of the power that we have to make the world a better place and helps us spot precious opportunities to treat others with respect-not becauset they have"earned it ,"but because they deserve it as fellow human beings.From saying please and thank you,to keeping a secret ,to picking up the check at dinner,it's the little decisions in life that make the big difference-helping.

Most people think success comes from good luck or enormoustalent, but many successful people achieve their accomplishments ina simpler way: through self-discipline. No Excuses! shows youhow you can achieve success in all three major areas of your life,including your personal goals, business and money goals, andoverall happiness. Each of the 21 chapters in this book shows you how to be moredisciplined in one aspect of your life, with end-of-chapterexercises to help you apply the "no excuses" approach to your ownlife. With these guidelines, you can learn how to be moresuccessful in everything you do--instead of wistfully envyingothers you think are just "luckier" than you. A littleself-discipline goes a long way…so stop making excuses and readthis book!

What’s the secret to becoming a millionaire? For years people have asked David Bach, the national bestsellingauthor of Smart Women Finish Rich, Smart Couples Finish Rich, andThe Finish Rich Workbook, what’s the real secret to getting rich?What’s the one thing I need to do? Now, in The Automatic Millionaire, David Bach is sharing thatsecret. The Automatic Millionaire starts with the powerful story of anaverage American couple--he’s a low-level manager, she’s a beautician--whose jointincome never exceeds $55,000 a year, yet who somehow manage to owntwo homes debt-free, put two kids through college, and retire at 55with more than $1 million in savings. Through their story you’lllearn the surprising fact that you cannot get rich with a budget!You have to have a plan to pay yourself first that is totallyautomatic, a plan that will automatically secure your future andpay for your present. What makes The Automatic Millionaire unique: You don’t need a budget