Are good manners relevant in this day and age? More so than ever, with cell phones, body piercings, e-mails, and other 21st-century accessories. Now the authors of Things You Need to Be Told offer more advice-pertinent to today's issues, and filled with both hilarious wit and practical common sense.

Zig Ziglar This may be a landmark business book. Through his personal failures and outrageous successes, Steve Scott reveals surefire principles and strategies that are timeless and right on target. Steve is living proof that failure is an event, not a person. Donald Trump Steve Scott's uncanny insights and strategies am so specific and easily applied, I believe they can empower any reader, whether a collie student, small business owner, or the CEO of a Fortune 500 company, to achieve levels of success they haven't yet dreamed of. Dennis Waitley Author, Empires of the Mind A totally new, innovative breakthrough in helping common people achieve uncommon success. Steve Scott's notebook is the 21st century guidebook for all of us. Laser accurate, reality, based, time.tested and incredibly insightful.

Margaret and Patrick have been married just a few months whenthey set off on what they hope will be a great adventure-a yearliving in Kenya. Margaret quickly realizes there is a great dealshe doesn't know about the complex mores of her new home, and abouther own husband. A British couple invites the newlyweds to join on a climbingexpedition to Mount Kenya, and they eagerly agree. But during theirharrowing ascent, a horrific accident occurs. In the aftermath ofthe tragedy, Margaret struggles to understand what happened on themountain and how these events have transformed her and hermarriage, perhaps forever. A Change in Altitude illuminates the inner landscape of a couple,the irrevocable impact of tragedy, and the elusive nature offorgiveness. With stunning language and striking emotionalintensity, Anita Shreve transports us to the exotic panoramas ofAfrica and into the core of our most intimate relationships.

The Handbook for Leaders 24 Lessons for Extraordinary Leadership "What makes a great leader?" Thousands of workers in both North America and Europe were asked that one simple question. Their top responses are compiled in "The Handbook for Leaders." This precise, no-nonsense rulebook lists the 24 competencies and guidelines identified time and again as essential for becoming an effective and extraordinary leader, including: Focus on results Cultivate interpersonal skills Lead organizational change Learn from mistakes Develop your people Be open to new ideas Take initiative Build strengths Fix fatal flaws Take a non-linear approach Be accountable The ability to lead is far more than just a natural gift. Study after study shows that leadership is a concrete and learnable skill, one that can be acquired and honed by studying and applying specific proficiencies, attitudes, and habits. Let "The Handbook for Leaders "introduce you to the requirements for effective leadership, then provide you with a systematic progr

This boastful, boyishly disarming, thoroughly engaging personal history offers an inside look at aspects of financing, development and construction in big-time New York real estate. "I don't do it for the money," maintains Trump, the son of a Queens realtor who, at age 27, bought and transfigured the colossal Hotel Commodore at Grand Central Terminal. Now 40, he has built, among other projects, and owns outright, Fifth Avenue's retail and residential Trump Tower (where he occupies a double-triplex suite); owns and operates Trump's Castle, a casino in Atlantic City; is arguably the most visible young man on Manhattan's celebrity circuit ("Governor Cuomo calls. . . . dinner at St. Patrick's Cathedral. . . . I call back Judith Krantz"); and is currently developing a controversial 100-acre West Side "Television City" project that is planned to include the world's tallest building. For those who would do likewise, Trump articulates his secrets for success: imagination, persistence, skill at "juggling provisional c

Readers will learn how to become better readers...understanding more of what they read and putting it into use on the job, remember important details more readily than ever before, and organize their work to juggle multiple tasks and projects more efficiently. 作者简介： Ron Fry is the best-selling author of 101 Great Answers to the Toughest Interview Questions and the brand-new edition of Your First Interview, two of the more than 40 books he s written. He is an acknowledged authority and frequent speaker and seminar leader on a wide variety of job-search topics at schools and associations nationwide.

Take the brakes off your business.From management spe-Cialist and author of the innov-ative national besteller 1001 WAYS TO REWARD EMPLOYEES comes a practical handbook chock full of ideas for increas-ing employee involvement and enthusiasm-the key to an organization's success.Weaving together case studies,exam-ples,suggestions,and quotes from hundreds of America's most energized businesses and business leaders,1001 WAYS TO ENERGIZE EMPLOYEES is a how-to for getting not just the most-but the best-from everyone in the organization.

Canals. Railroads. Automobiles. Computers. The Internet. Each represented revolutionary shifts in the way Americans would live and do business. Each saw a corresponding rush of investors to get in on this great new investment opportunity. Each saw a lot of investors go broke. In The Internet Bubble, Anthony Perkins and Michael Perkins, founding editors of The Red Herring, look at it this way: In the early 20th century, there were more than 500 automobile companies in the U.S. Now how many are there? Same with the new Internet companies, the Perkinses predict. A few will grow into profitable businesses in 10 or 20 years, but even then, their stocks may not be worth much more than their 1999 prices. They argue that buying an Internet stock today is really nothing more than gambling that someone else will come along and buy it from you for more money.

Sports agent and sometime investigator Myron Bolitar is poised on the edge of the big-time. So is Christian Steele, a rookie quarterback and Myron's prized client. But when Christian gets a phone call from a former girlfriend, a woman everyone, including the police, believes is dead, the deal starts to go sour. Suddenly Myron is plunged into a baffling mystery of sex and blackmail. Trying to unravel the truth about a family's tragedy, a woman's secret and a man's lies, Myron is up against the dark side of his business - where image and talent make you rich, but the truth can get you killed.

For years, prospective M.B.A. students seeking guidance on which business schools to consider have had to rely on rankings compiled with vague methodologies, subject to the biased opinions of students and school administrators. Now come The Wall Street Journal and Harris Interactive, the worldwide market-research firm, with their second annual survey that has become the single most important reference tool for students, school administrators, and corporate recruiters. Using a carefully constructed methodology and Harris Interactive's online polling expertise, The Wall Street Journal Guide to the Top Business Schools 2003 shows students what corporate recruiters -- the "buyers" of budding management talent -- really think of the schools and their students. Each profile of the 50 top M.B.A. programs, as well as of the 50 runners-up, includes information on admissions, enrollment, test scores, the industries and companies most likely to hire the school's graduates, and graduates' expected first-year sal

Whether you're in discussions about a raise or corporatemerger, get the essential tips and skills you need with EssentialManagers: Negotiating. This book will give you the know-how to getwhat you want.

What is the difference between choking and panicking?Why arethere dozens of varieties of mustard but only one variety ofketchup?What call we learn from football players about how to hireteachers?What does hair dye teU US about the history ofthetwentieth century? In the past decade，Malcolm Gladwell has writtenthree books that have radically changed how we understand our worldand ourselves．Now he brings together,for the first time，the best ofhis writing from The New Yorker over the same period．

This is an extradordinary tribute to the world's most recognized and mourned icon of commerce, the World Trade Center. These remarkable aerial photographs reflect both the beauty and the stature of the twin towers that were the crown jewels of lower Manhattan. A remembrance of the pinnacle of New York city's skyline, this volume also marks the beginning of the renewal to come. Includes five archival photos and eighteen full-color views.

The bestselling author of The Discipline of Market Leaders reveals how companies can achieve sustained growth. In their 1995 blockbuster The Discipline of Market Leaders, Michael Treacy and Fred Wiersema explained how great companies dominated their markets by offering superior value propositions. Now Treacy is back with an equally groundbreaking book-revealing how great companies master growth each year and how all businesses can identify and exploit opportunities for increased revenues, gross margins, and profits. Treacy's main point is simple-it really is possible to grow your business by 10 percent or more, year after year, in good times and bad, without cheating. Great companies already know how to do it, and the rest of us can learn their strategies and do the same thing. Using case studies from industry leaders such as Dell Computer, Home Depot, and GE, he shows the five steps that are imperative to ensure growth: keep the growth you have already earned look for growth where

How Full Is Your Bucket? reveals how even the briefestinteractions affect your relationships, productivity, health andlongevity. Organized around a simple metaphor of a dipper and abucket , and grounded in 50 years of research, this book will showyou how to greatly increase the positive moments in your work andyour life - while reducing the negative. Filled with powerfulstrategies and engaging stories, How Full Is Your Bucket? is sureto inspire lasting changes and has all th emakings of a timelessclassic.

What is the difference between choking and panicking?Why are there dozens of varieties of mustard but only one variety of ketchup?What call we learn from football players about how to hire teachers?What does hair dye teU US about the history ofthe twentieth century? In the past decade，Malcolm Gladwell has written three books that have radically changed how we understand our world and ourselves．Now he brings together,for the first time，the best of his writing from The New Yorker over the same period．

This celebrated New York Times bestsellernow poised toreach an even wider audience in paperbackis a book that is changingthe way North Americans think about selling products anddisseminating ideas. Gladwells new afterword to this editiondescribes how readers can constructively apply the tipping pointprinciple in their own lives and work. Widely hailed as animportant work that offers not only a road map to business successbut also a profoundly encouraging approach to solving socialproblems.

Based on a unique, customer-centric approach to selling, Howto Say It(r) to Sell It provides practical, real world strategiesproven to significantly increase sales results. Packed with powerwords, concrete examples, useable *s, and specificcommunicative steps, this book is the key to reaching salessuccess.

In all his years in the Chicago Fire Department, LieutenantReed Solliday has never experienced anything like this recentoutbreak of house fires--devastating, vicious, and,in one case,homicidal. He has another problem--his new partner, Detective MiaMitchell. She's brash, bossy, and taking the case in a direction henever imagined. Mia's instincts tell her the arsonist is making this personal.And as the infernos become more deadly, one look at the victims'tortured faces convinces her and Reed that they must work closer tocatch the killer. With each new blaze, the villain ups the ante,setting firetraps for the people Reed and Mia love. The truth isalmost too hot to handle: This monster's desire for death anddestruction is unquenchable...and for Mia he's started thecountdown to an early grave.