Improve your efficiency –– and bring in big profits!Need help implementing or understanding Six Sigma? Want to take this powerful problem–solving methodology and apply it to your business? Six Sigma isn′t just for Fortune 500 companies it′s for every business, even yours, no matter how big or small. This hands–on workbook provides the knowledge, insight, and practical exercises you need to master Six Sigma and put it to work in your business. Perfect as a companion workbook for Six Sigma For Dummies –– or any other Six Sigma book –– Six Sigma Workbook For Dummies gives you a wealth of examples, problems, and other tools you need to turn Six Sigma theory into practice –– today!Discover? How to form and lead a Six Sigma initiative? Project alignment with business objectives and strategy? How to create process flow maps and models? Chart and graph plotting for analysis and interpretation? Methods for calculating Sigma scores? How to quantify variable relationships

In recent years, Microsoft has become more than just Bill Gates’s company. Steve Ballmer is now the CEO, overseeing a Goliath that has been plagued by a federal antitrust trial, an employee exodus prompted by the dot-com revolution, and an ongoing economic downturn. But Microsoft has not only survived; it has thrived, prospering to the point that it is the second most recognizable brand in the world (behind Coca-Cola). Bestselling author Robert Slater explains exactly how the company has adapted in the last few years, taking readers into Microsoft’s inner circle to tell an amazing story of persistence in the face of adversity. Slater describes the many changes that have led to a new corporate culture, a new strategic direction, new product lines, and new ways of doing business worldwide. There have been many books about Microsoft over the years, but this one brings the story right up to the present, with fresh insights and information. Slater was granted unprecedented access to the company’s n

Michael Corbett appears regularly on national TV and printmedia and travels the country lecturing to crowds of 25,000 sharinghis expertise, having made millions buying and selling housesduring his twenty-plus years in the business. With personal tips,cost-effective techniques, and real estate insider secrets, Ready,Set, Sold! will teach readers how to: ? Add $10,000 to the value of their home in a singleweekend ? Avoid the twelve costliest and most common mistakes ? Dress and stage their home to make buyers swoon and bid overthe asking price ? Pay no taxes on the sale—without breaking the law ? Complete no-cost makeovers that supercharge their sellingprice ? Take advantage of the home-selling secrets that only realestate agents know ? Save thousands in commissions and closing costs With before and after photos, checklists, charts, and worksheets,Ready, Set, Sold! is the book that every home seller MUST readbefore putting their house up for sale!

In this powerful new blueprint for the future of customer-centric businesses，Austratia's foremost creative brand thinker，Simon Hammond，uses popular culture observations，consumer behaviour insights and twenty years'practical experience working with top brands to suggest a simple but bold new way for creating great brands.Brands that excite and connect with people. Brands that become the new heroes in everyday life. The bottom line is clear-businesses must stop saying what they are and start BEing something customers want. This is where BE branding comes in-a three-step philosophy that can radically change the future for companies，products and even people. BE brandsTM are brands with BElief that consumers want to BElong to and that bring about wonderful，loyal emotional BEhaviour. Best of all，Hammond not only reveals the easy three-step BE guide for business transformation，but he also names Australia's top twenty brands，exposing what you can learn from these powerhouses. Adopt

The ups and downs of negotiating can be challenging enough at home. But when people put themselves in another country -- where the customs and conventions are often radically different -- they ve got a recipe for awkwardness and confusion at best, disappointment and disaster at worst. This new, updated edition of this long-trusted guide provides readers with the savvy they need to negotiate with finesse and ease, no matter where they are. The book provides expert advice on business practices, transactions, and attitudes throughout the world. Now expanded to include 63 countries, the book has been updated to reflect changes in the international scene as well as up-to-the-minute topics like foreign outsourcing and multicultural work teams that increasingly characterize present-day work relationships. Organized in an easy-to-access, quick-reference format, this bestselling guide is a passport to worldwide negotiation skills and greater business success.

With offerings ranging from the renowned "mommy-track" article to perspec-tives on telecommuting, this book will help human resource professionals andother employees at all levels understand the oftentimes delicate balance be-tween our professional and personal lives.

规范化管理不再是大企业的专利，随着市场环境的不断变化，规范化管理的思路也被广大中小企业接受。?张国祥老师经过多年的规范化管理培训实践，分别从战略管理、员工管理、流程管理、生产管理、营销管理的角度，对企业规范化管理进行了系统的阐述，并介绍了大量的实用工具，为中小企业的规范化管理提供了清晰的思路，值得广大中小企业借鉴。

Join the ranks of the more than half-million people who have discovered their true talents and made successful career choices with Discover What You're Best At. Now this bestselling career guide has been revised for the twenty-first century, including valuable new information on the skills in demand in electronic communications, medical technology, and other high-tech fields. The book's unique National Career Aptitude System enables you to identify not only your interests but also your innate talents and potential skills, and then to match your career strengths to dozens of the more than 1,100 jobs described in detail. Discover What You're Best At enables you to set realistic and rewarding career goals based on your abilities. It gives you the edge you need to take on the job market and succeed in your chosen career. Discover What You're Best At will help you: SAVE MONEY -- possibly thousands of dollars -- by heading you in the proper career direction before you choose a school o

The bestselling author of Find It, Fix It, Flip It! returnswith the book you MUST read before you try to buy a home in Today'sMarket! Thinking of buying a home? Not sure what to do in Today's Market?Then you need to read Before You Buy!--before you buy! It's theessential, must-read survival guide for everyone thinking aboutpurchasing a house in today's real estate market. Before You Buy!is the no-hype, straight talking, indispensable step-by-step guideto understanding this market and purchasing a home ...safely,sanely and at a price you can afford. ?Why Now Is the Time to Buy ?How to Avoid the 10 Most Costly Buyers' Blunders ?How to Buy Safe, Smart and Secure in Today's Market ?10 things You Need to Know NOW ...Before You Buy! ?An Essential Step-by Step Guide that Will Save YouThousands ?How to Buy a House You Can Actually Afford Corbett is a nationally recognized real estate expert, bestselling author, and real estate commentator on NBC, CNN and LarryKin

Essential Principles for Fundraising Success is a single-source, easy-access guide that offers answers to the most commonly asked questions posed by professional fundraisers and volunteers. Organized in a clear, easy-to-use question and answer format, Essential Principles for Fundraising Success takes on the challenges that arise daily in the ongoing, high-pressured business of raising money. In this book, G. Douglass Alexander and Kristina Carlson (the founders of the successful Internet-based, fundraising consulting firm FundraisingINFO) offer insight from their combined forty-six years of experience working with thousands of nonprofit organizations. Based on the enduring principles of fundraising, this important resource shows how to master the three mainstays of fundraising—developing a case statement, creating a campaign strategy, and securing big gifts. Essential Principles for Fundraising Success also offers creative, out-of-the-box solutions for convincing reluctant board members and other stakehol

Tom Hopkins carries the standard as a master sales trainer andis recognized as the world’s leading authority on sellingtechniques and salesmanship. Over 3,000,000 people on five continents have attended Tom’shigh-energy live seminars. Tom personally conducts 75 seminars eachyear traveling throughout the United States, Canada, Australia, NewZealand, Singapore, Malaysia, Taiwan and the Philippines. Tom Hopkins is a distinguished charter member of the NationalSpeakers Association and was among the first to receive itsprestigious Council of Peers Award for Excellence. Tom’s talent ofteaching in a creative and entertaining style has brought him atremendous following, as well as constant demand for appearances atregional and national conventions each year. Tom Hopkins has been the subject of countless articles inpublications such as U.S. News and World Report, The New YorkTimes, The Los Angeles Times, Personal Selling Power, Peoplemagazine, Selling magazine, Entrepreneur magazine, and TheWashington Post.

It is commonly believed that the Great Depression that began in1929 resulted from a confluence of events beyond any one person'sor government's control. In fact, as Liaquat Ahamed reveals, it wasthe decisions made by a small number of central bankers that werethe primary cause of that economic meltdown, the effects of whichset the stage for World War II and reverberated for decades. As yetanother period of economic turmoil makes headlines today, Lords ofFinance is a potent reminder of the enormous impact that thedecisions of central bankers can have, their fallibility, and theterrible human consequences that can result when they arewrong.

More and more people are making mid-life careerchanges-and with these changes come new challenges. Maybe it's beenyears since they've conducted a job search or written a resume. Ormaybe they're not sure how to sell their skills and experience intoday's job market-even though this hard-won wisdom is exactly whatmakes them so valuable to employers. In The Age Advantage, JeanErickson Walker addresses issues unique to the mid-life careerchange, so readers can market themselves with confidence. Beyondthe detailed, practical advice on networking, interviewing or evenlaunching your own business, this is an inspiring book that remindsreaders that despite the fear and uncertainty involved intransitions, their experience is proven and their choices aremany. Jean Walker aims her sage advice at the reader in the midstof midlife career transition, but this is a mandatory reference forany job seeker."-Jeffrey J. Fox, The New York Times bestsellingauthor of How to Become a CEO "McCartney has performed an important s

Whether working on an international project for a Fortune 500 company or organizing a family reunion, you need effective project management to ensure timely and efficient completion of projects. This helpful guide offers explanations of everything needed to get started in project management including: how to initiate a project and lead the project team, how to structure the project and plan for resources, how to monitor and track the plan, and how to close out the project. Packed with practical advice, this book includes tips to increase success, reveals common pitfalls to avoid, and presents case studies to show and why project management actually works. Paula Martin (Torrington, CT) is the CEO of Martin Tate, a management consulting and training company. She works with project teams to help them improve performance and has been a consultant on issues related to improving organization performance for over ten years. Karen Tate (Cincinnati, OH) is the President of MartinTate and is a

In today's world, the very definition of a leader is being transformed from some- one whose authority is derived from the position held to someone who has the human qualities required to build an agile organization, foster continuous inno- vation, and inspire outstanding performance. In this invaluable collection, well- respected leaders such as Daniel Coleman and Lieutenant General William C. Pagonis explore what it takes to be a leader in this exciting--and ever-chang- ing-work world. Featuring an all-new roundtable discussion and a unique essay on followership, Harvard Business Review on Breakthrough Leadership will help managers at all levels develop new insights into what it means to lead.

“Both authors are successful and profitable probloggers and here they reveal at last some of their secrets。” （The Bookseller， Friday 14th March 2008） Blogging has become a popular and fascinating pastime for many， but more and more bloggers are finding it can also be an excellent source of direct or indirect income。 Although the barriers to starting a blog are low， without expert guidance it is easy to get frustrated when success doesn’t match expectations。 Written by the creator of the world’s #1 resource for making money with blogs， ProBlogger takes the reader from absolute beginner to earning money from or as a result of blogging。 Through step by step practical lessons the reader will choose a blog topic， analyze the market， set up a blog， promote it and earn revenue。 Unlike other books that are big on potential and theory， ProBlogger provides results based on the authors own experience of what really works through practical， tried and tested advice。 I

Extensive research has proven that both personal and business success have more to do with emotional and spiritual intelligence than hard graft, perseverance or even good old common sense. The bad news is that no-one can 'give you' either emotional or spiritual intelligence. But the good news is that - because those intelligences are already lying dormant deep within you - you can learn how to harness these powers for yourself. Effectively you'll become your own guru - and once you've discovered how to tap into your hidden resources, you'll find yourself rapidly shortening the learning curve to both happiness and profits! Written in an engaging style by former journalist Olivia Stefanino, Be Your Own Guru is intriguing, inspiring and above all, accessible. Personal anecdotes and real-life case studies will be incorporated into an overall 'program' which will enable readers to be their own guru in less than two months! 作者简介： Described as a "business intuitive" by her peers, Ol

This book offers a most comprehensive characterization of the historical, institutional and economic forces affecting electricity regulation. Eminent economists organized by the University of California Energy Institute survey the USA, UK, Scandinavia, Latin America, France, Germany, Japan, Canada, New Zealand and Yugoslavia. Recent experiments with privatization, competition and restructuring in electricity are contrasted with instances where government ownership and traditional vertical integration still dominate. The introductory essay by Richard J. Gilbert, Edward P. Kahn and David Newbery synthesizes individual country studies. In any regulatory system, the government must bargain with investors and consumers to satisfy conflicting interests. The opacity of information about cost constrains this process. Governments also impose multiple political and economic objectives on the electricity industry, which further obscures cost conditions. Privatization and deregulation tend to reverse these effects. Few c

High Five! combines the spellbinding charm of a timeless parable with cutting-edge information about why teams are important and what individuals and organizations can do to build successful ones. Through the story of Alan Foster, a workplace one-man band, High Five! identifies the four key ingredients of winning teams. Although Alan is an effective producer, he is unwilling to share the spotlight by partnering on projects and is fired because, as his boss puts it, "Alan, we need good producers who are good team players, too." It is a bitter pill for him to swallow. While mulling over his disappointment, he takes his son to his grade-five hockey practice, where it is clear that his son's team, the Riverbend Warriors, knows nothing about teamwork, either. When the team's two overworked coaches learn of Alan's plight, they persuade him to join their ranks, and he finds himself charged with teaching himself and the players the meaning of teamwork. With the help of a woman friend-a former girls' baske

This book is about improving the payback you get from your marketing.We believe that marketers and executives need a better framework for measuring marketing performance and making marketing decisions.The aim of this practical book is to help you make better ones. If you are drowning in data yet wondering whether your sales promotions are effective,want a more reliable sales forecast or simply wants to justify a marketing budget,Marketing Payback will help you to unlock the relationship between customer insight insight and financial foresight,and use them to your advantage. These are challenges that every business faces,and questions that every marketer will encounter.Knowing the answers to these questions will help you and your business to back the right choices,make the right decisions and deliver more profitable marketing performance.

Imagine having two multi-millionaires take you by the hand and personally mentor you to get started making big money investing in real estate. That's exactly the step-by-step coaching you'll get in Buying Real Estate Without Cash or Credit, as Peter Conti and David Finkel, two of the nation's leading real estate experts, walk you through the fastest and easiest ways for you to launch your investing business. You'll learn the same secrets, strategies, and organized action plans that their past mentorship students have used over the last decade to make millions. Best of all, you'll learn exactly how to do it without cash or credit! This book will show you the fastest way to succeed investing in real estate—step-by-step, action-by-action, strategy-by-strategy. You'll learn: The 5 fastest ways to close your first deal in 30 days or less! 21 *s to negotiate profitable win-win deals The 6 best sources to fund your "nothing down" deals 7 ways to maximize your cash when investing