Bill Strickland has spend the past thirty years transformingthe lives of thousands of people through Manchester Bidwell, thejobs training center and community arts program he founded inPittsburgh. Working with corporations, community leaders, andschools, he and his staff strive to give disadvantaged kids andadults the opportunities and tools they need to envision and builda better, brighter future. In Make the Impossible Possible, Bill Strickland shows how eachof us, by adopting the attitudes and beliefs he has lived by everyday, can reach our fullest potential and achieve the impossible inour lives and careers--and perhaps change the world a little in theprocess. Through lessons from Strickland's own life experiences andthose of countless others who have overcome challengingcircumstances and turned their lives around, Make the ImpossiblePossible teaches us how to build on our passions and strengths,dream bigger and set the bar higher, achieve meaningful success,and inspire the lives of others.
"The Harvard Business Essentials" series is designed toprovide comprehensive advice, personal coaching, backgroundinformation, and guidance on the most relevant topics in business.Whether you are a new manager seeking to expand your skills or aseasoned professional looking to broaden your knowledge base, thesesolution-oriented books put reliable answers at your fingertips. Tobe effective, managers have to be skilled at acquiring power - andusing that power to persuade others to get things done. This guideoffers must-know methods for commanding attention, changing minds,and influencing decision-makers up and down the organizationalladder.
A bold and revolutionary thinker’s legacy for how business canmeet the greatest economic challenge in decades... It’s no secret: everyone knows that the way most companies dothings is screwed up. Surprisingly, though, herein lays the biggestopportunity for improving growth and profitability in a world inwhich consumers are tapped out and competition is coming from thedevastating combination of low-wage countries with highskills. For more than a decade, following his landmark Reengineering theCorporation, Michael Hammer did “deep dives” into the processes ofcompanies in every imaginable business—from oil refineries tosoftware developers, factories, retailers, and hospitals—tounderstand the nuts and bolts of how they do their work, and thento advise them how to do it differently to become faster, cheaper,better. The results were the right product, at the right time, withthe right price and quality—businesses that not only ate thecompetitions’ lunch but their breakfast and dinn
Where should I live? Is it time to switch careers? What is the best course of action for me? Decisions shape our experiences, from choosing which job offer toaccept, to buying the right car, to selecting a good accountant.How do we know which choice is the smart one? How can we beconsistent and confident in our decisions? In this book from thethree leading authorities on decision-making, readers learn how toapproach all types of decisions with a simple set of skillsdeveloped by professors from Harvard, MIT, and the University ofSouthern California. Combining solid research with common sense and practicalexperience, this user-friendly guide shows readers how to assessdeep-seated objectives, create a comprehensive set of alternatives,determine likely consequences, make tradeoffs, and grapple withuncertainty. Not only will readers learn how to make decisions,they will learn how to make the smartest decisions. For anyonecaught at a confusing crossroad–whether you’re choosing bet
Covey fans and booksellers alike will be delighted by this collection, perfect for June gift-giving occasions and destined for a long life. For 10 years, the author's famed Seven Habits of Highly Effective People has influenced countless individuals and organizations worldwideAand sold millions of copies. Conceding that the earlier books may have been long on theory and light on practice, Covey and his team culled thousands of testimonials for examples of the principles in action. The resulting collection of more than 75 true stories will satisfy the full range of Covey constituents. Though the storytelling is always first-person, the focus is consistently on the underlying principle, reinforced by Covey's commentary. Handily arranged by situationAwithin individual, family, community, workplace and educational settingsAand varying in depth and power, the stories offer intriguing and provocative lessons. They are mostly brief and often inspiring, but are by no means simplistic; they readily lend themselves to
Stop pushing products--and start cultivating customerrelationships. If you need the best practices and ideas for marketing today--butdon't have time to find them--this book is for you. Here are 10inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: - Figure out what business you're really in - Collaborate with customers to meet current and futureneeds - Create products that perform the jobs people need to getdone - Get a bird's-eye view of your brands' strengths andweaknesses - Tap a market that's larger than China and India combined - Deliver superior value to your B2B customers - End the war between sales and marketing
Most people think success comes from good luck or enormoustalent, but many successful people achieve their accomplishments ina simpler way: through self-discipline. No Excuses! shows youhow you can achieve success in all three major areas of your life,including your personal goals, business and money goals, andoverall happiness. Each of the 21 chapters in this book shows you how to be moredisciplined in one aspect of your life, with end-of-chapterexercises to help you apply the "no excuses" approach to your ownlife. With these guidelines, you can learn how to be moresuccessful in everything you do--instead of wistfully envyingothers you think are just "luckier" than you. A littleself-discipline goes a long way…so stop making excuses and readthis book!
As director of an inner-city woman's shelter, Dana Dupinskysafeguards many secrets. Some are new identities; some are newaddresses; and some are even hidden truths about herself.Passionately dedicated to Hanover House and the women she protects,Dana has always been reluctant to look for love. But now, just as acase puts her and a child in mortal danger, it seems that love hascome looking for her. Security expert Ethan Buchanan learned to stalk men in the Afghandesert. Now he vows to track down the ruthless woman who kidnappedhis godson-and falling for Dana is not in the plan. Yet her verypresence seems to chase away the ghosts that haunt him, and herskillful evasion of personal questions raises his huntinginstincts. For there's a deadly new secret at Hanover House. Abrutal killer is weaving a web of revenge with a stolen boy at itscenter. And Dana is the next victim on the list...
This is a step-by-step guide to realizing what for many peopleis a cherished dream: opening a successful coffee bar. The CompleteIdiot’s Guide to Starting and Running a Coffee Bar includes thedirt on what it’s really like to work behind the counter andinformation on everything from how to build a business plan, to howto make the drinks and how to price them.
The untold story of the Madoff scandal, by one of thefirst journalists to question his investment practices Despite all the headlines about Bernard Madoff, heis still shrouded in mystery. How did he fool so many smartinvestors for so long? Who among his family and employees knew thetruth? The person best qualified to answer these questions is ErinArvedlund. In early 2001, she was suspicious of the amazing returnsof Madoff's hedge fund. Her subsequent article in Barron's could have prevented a lot of misery, had the SEC followedup. Arvedlund presents a sweeping narrative of Madoff's career-from hisyouth in Queens, New York, to his early days working for hisfather?in- law, and finally to infamy as the world's most notoriousswindler. Readers will be fascinated by Arvedlund's portrayal of Madoff, hisempire, and all those who never considered that he might be toogood to be true.
Book De*ion A fresh and original lookat the phenomenon of "cult branding" -- how companies cultivatefanatical customer loyalty. At first glance, companies like Apple and Nike have little incommon with organizations like the Hell’s Angels and theUnification Church. But in reality, they all fulfill the maindefinition of a cult: They attract people who see themselves asdifferent from the masses in some fundamental way. Contrary tostereotypes, most cult members aren’t emotionally unstable—they’rejust normal folks searching for a sense of belonging. Marketing expert Douglas Atkin has spent years researching bothfull-blown cults and companies that use cult-branding techniques.He interviewed countless cult members to find out what makes themtick. And he explains exactly how brands like Harley- Davidson,Saturn, JetBlue, and Ben Jerry’s make their customers feelunique, important, and part of an exclusive group—and how thatleads to solid, long-term relationships between a company and itscustomers. I
The legendary Eat That Frog! (more than 450,000 copies sold and translated into 23 languages) provides the 21 most effective methods for conquering procrastination and accomplishing more. This new edition is revised and updated throughout, and includes brand new information on how to keep technology from dominating our time.
The Profit Zone, a Business Week Top Ten Book of the Year,examines 12 of today's great success stories--from GE toSwatch--and reveals how vital adaptations kept these companies onthe edge of the ever-changing profit zone. Charts graphsthroughout.
Praise for Best Practices in Talent Management "This book includes the most up-to-date thinking, tools, models,instruments and case studies necessary to identify, lead, andmanage talent within your organization and with a focus on results.It provides it all—from thought leadership to real-worldpractice." Patrick Carmichael head of talent management, refining, marketing, andinternational operations, Saudi Aramco "This is a superb compendium of stories that give the reader apeek behind the curtains of top notch organizations who havewrestled with current issues of talent management. Their lessonslearned are vital for leaders and practitioners who want a veryvaluable heads up." Beverly Kaye Founder/CEO: Career Systems International and Co-Author, Love'Em or Lose 'Em "This is a must read for organization leaders and HRpractitioners who cope with the today's most critical businesschallenge—talent management. This book provides a vast amount ofthought provoking ideals, tools, and models, for building
It is commonly believed that the Great Depression that began in 1929 resulted from a confluence of events beyond any one person's or government's control. In fact, as Liaquat Ahamed reveals, it was the decisions made by a small number of central bankers that were the primary cause of that economic meltdown, the effects of which set the stage for World War II and reverberated for decades. As yet another period of economic turmoil makes headlines today, Lords of Finance is a potent reminder of the enormous impact that the decisions of central bankers can have, their fallibility, and the terrible human consequences that can result when they are wrong.
Fooling Some of the People All of the Time is the grippingchronicle of the ongoing saga between author David Einhorn’s hedgfund, Greenlight Capital, and Allied Capital, a leader in theprivate finance industry. Page by page, it delves deep inside WallStreet, showing why the $6 billion hedge fund decided to shortshares of Allied Capital and how Allied responded with aWashington, D.C.-style spin-job—attacking Einhorn and disseminatinghalf-truths and outright lies.
"If you think you know everything it takes to attainassociate/employee engagement, put yourself to the test. This bookprovides a holistic approach to engagement that will create thecompetitive edge required to succeed in this economy."-- Sharon S.Bilgischer, senior manager, logistics global talent, curriculum anddocumentation, Wal-Mart Stores, Inc. There is clear and mounting evidence that employee engagementkeenly correlates to individual, group, and corporate performancein areas such as retention, productivity, customer service, andloyalty. This timely treatment provides a comprehensive framework,language, and process that genuinely connects ?People? strategywith ?Business? strategy. It offers a research-based blueprint forlooking at employee engagement with the same regularity andimportance as any other aspect of the organization.
Where everybody knows their name… Whether their dream bar is a comfortable neighborhood jointor a nightclub teeming with entertainment, readers can achievetheir goal with this step-by-step guide. They’ll learn how to focustheir vision for their bar, how to build a business plan, what theyneed to know about mixology and food service, how to deal withvendors and employees, and everything they need to know aboutadvertising and marketing.
"The fullest account yet of the rise of one of the mostprofitable, most powerful, and oddest businesses the world has everseen." - San Francisco Chronicle Just eleven years old, Google has profoundlytransformed the way we live and work-we've all been Googled.Esteemed media writer Ken Auletta uses the story of Google's riseto explore the future of media at large. This book is based on themost extensive cooperation ever granted a journalist, includingaccess to closed-door meetings and interviews with industrylegends, including Google founders Larry Page and Sergey Brin, MarcAndreessen, and media guru "Coach" Bill Campbell. Auletta'sunmatched analysis, vivid details, and rich anecdotes illuminatehow the Google wave grew, how it threatens to drown mediainstitutions, and where it's taking us next.
In the bestselling tradition of Who Moved My Cheese? and TheOne Minute Manager, this smart little book, written as a businessparable, tells the story of a young man who is sent from thecorporate ladder to the football field to learn a lesson in teamplaying from one person who knows how to win - a college footballcoach. "The best guidelines I've seen to help you unleash your power andreach your maximum potential." (Ken Blanchard, bestselling authorof The One Minute Manager) "You can't be a star player on your team if you don't havewinning ways. This smart, sensible book shows how to develop them.(Tom Muccio, Vice-President, Proctor Gamble) "The best book ever written about how to work well with others.All new employees should receive a copy the first day on the job.(Art Bauer, President and CEO, American Media, Inc.)
Benton (Lions Don't Need To Roar, Warner, 1992) hasinterviewed over 100 CEOs for this commonsense self-guide to theexecutive suite and interwoven their salient thoughts throughouther book. There are no mechanistic, murky theories here. Bentonopens with 22 "vital traits," including being honest,detail-oriented, gutsy, and humorous, which are analogous toclimbing tiers on a terraced mountain. She then describes the bestroute to the CEO spot, what to expect when you get there, and whatyou will do. Benton's guide deserves a reading, either to energizeor reenergize the harried executive or new MBA.?Joan A. Traugott,Amityville, P.L., N.Y. Copyright 1996 Reed Business Information, Inc. --This text refersto an out of print or unavailable edition of this title.
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME DON'TMISS THESE OTHER BOOKS IN THE PERFECT PHRASES SERIES How do you get face time with someone who doesn't accept salescalls? What is the best way to present the value of your offering?How do you handle price objections? Answer: You need to speak theright language. This fully revised second edition of the popular Perfect Phrasesfor the Sales Call provides an arsenal of persuasive language andword-for-word practice scenarios to help you address any challenge.Learn the most effective language for: Getting past gatekeepers and selling to the decision makers Presenting your product or service in the best light Handling objections, stalling, and other delaying tactics Building trust and cultivating relationships
As founder of Beckwith Advertising and Marketing, HarryBeckwith learned early on in his career that no matter what productis being sold, the most important component of the sale isyou. And in YOU, INC. Beckwith teams up withChristine Clifford (motivational speaker and former top salesexecutive) and they expand on this fundamental premise of selling,providing wonderful tidbits, anecdotes, and advice through hiswell-known home-spun writing style. The authors offer doses of humor and practical knowledge toanyone who wants to learn how to "seal the deal" and thrive inbusiness.
