Most of the denizens of the Antarctic penguin colony sneer at Fred, the quiet but observant scout who detects worrying signs that their home, an iceberg, is melting. Fred must cleverly convince and enlist key players, such as Louis, the head penguin; Alice, the number two bird; the intractable NoNo the weather expert; and a passle of school-age penguins if he is to save the colony.Their delightfully told journey illuminates in an unforgettable way how to manage the necessary change that surrounds us all. Simple explanatory material following the fable enhances the lasting value of these lessons.Our Iceberg Is Melting is at once charming, accessible and profound; a treat for virtually any reader.

Sir Richard Branson is one of the world’s most successful entrepreneurs and his Virgin Group is one of the most recognised lifestyle brands, trusted and enjoyed by many millions of people. Now, in his trademark charismatic and honest style, Richard shares the inside track on some of his greatest achievements over forty years in business as well as the lessons he has learned from his setbacks. In Business Stripped Bare, he discusses why he took on one of the world’s biggest superbrands, how he built Virgin Mobile USA into the fastest growing company in history to reach a billion dollars in revenue, faster than Microsoft, Google or Amazon.com, and how Richard is the only person in the world to have built seven billion dollar companies from scratch in seven completely different sectors. Richard tells the story behind the launch of Virgin America, his new airline in the USA, how Virgin Galactic is set to initiate a new era of space tourism from a spaceport deep in the Mojave desert, and wha

This book constitutes the refereed proceedings of the 5th International Conference on Electronic Government, EGOV 2006, held in Krakow, Poland in September 2006 in conjunction with DEXA 2006. The 31 revised papers presented were carefully reviewed and selected from numerous submissions for inclusion in the book. Depicting the state of the art in e-government/ e-governance they provide guidance for the community of e-government practitioners and researchers and the global digital / e-government societies that are forming at the present time. The papers are arranged in topical sections on research, review and outlook, participation and democracy, designing government services, legal dimensions in e-government, procurement and governance issues in networked governments, as well as evaluation and assessment.

"Getting agreement between finance theory and finance practiceis important like never before. In the last decade the derivativesbusiness has grown to a staggering size, such that the outstandingnotional of all contracts is now many multiples of the underlyingworld economy. No longer are derivatives for helping people controland manage their financial risks from other business andindustries, no, it seems that the people are toiling away in thefields to keep the derivatives market afloat (Apologies for themixed metaphor ) If you work in derivatives, risk, development,trading, etc. you'd better know what you are doing, there's now abig responsibility on your shoulders. In this second edition of"Frequently Asked Questions in Quantitative Finance" I continue inmy mission to pull quant finance up from the dumbed-down depths,and to drag it back down to earth from the super-sophisticatedstratosphere. Readers of my work and blogs will know that I thinkboth extremes are dangerous. Quant finance should inhabit th

Bookkeeping for Nonprofits is a hands-on guide that offers nonprofit leaders，managers，and staff the tools they need to create and maintain a complete and accurate set of accounting records. This much-needed resource provides those with little or no bookkeeping experience with practical advice in a highly accessible format. Written by Murray Dropkin and Jim Halpin，Bookkeeping for Nonprofits is a step-by-step introduction to keeping accounting records，which form the foundation for a nonprofit organization's financial reports，tax returns，budgets，cash forecasts，and grant proposals. Using this volume as a guide，nonprofit leaders and staff will be able to set up books with or without accounting software and ensure that the records meet the needs of their organization. Bookkeeping for Nonprofits is a comprehensive resource that Discusses how transactions provide day-to-day information for tracking cash balances and cash requirements Shows how transactions provide information to

McKinsey & Company is the most respected and most secretive consulting firm in the world, and business readers just can't seem to get enough of all things McKinsey. Now, hot on the heels of his acclaimed international bestseller The McKinsey Way, Ethan Rasiel brings readers a powerful new guide to putting McKinsey concepts and skills into action The McKinsey Mind. While the first book used case studies and anecdotes from former and current McKinseyites to describe how "the firm" solves the thorniest business problems of their A-list clients, The McKinsey Mind goes a giant step further. It explains, step-by-step, how to use McKinsey tools, techniques and strategies to solve an array of core business problems and to make any business venture more successful. Designed to work as a stand-alone guide or together with The McKinsey Way, The McKinsey Mind follows the same critically acclaimed style and format as its predecessor. In this book authors Rasiel and Friga expand upon the lessons found in The McKinse

"[T]he core of the matter is always about changing the behavior of people, and behavior change happens in highly successful situations mostly by speaking to people's feelings. This is true even in organizations that are very focused on analysis and quantitative measure-ment, even among people who think of themselves as smart in an M.B.A. sense. In highly successful change efforts,people find ways to help others see the problems or solutions in ways that influence emotions, not just thought. Feelings then alter behavior sufficiently to overcome all the many barriers to sensible large-scale change. Conversely, in less successful cases, this seeing-feeling-changing pattern is found less often, if at all." -- FROM THE PREFACE 作者简介： John P.Kotter, world-renowned expert on leadership at the Harvard Business School, is the author of many books,including the award-winning, best-selling Leading Change.Dan S.Cohen is a Principal with Deloitte Consulting

With over 200 sumptuous photographs, Fashion Retail reveals how the world’s top labels (including Prada, Hèrmes, Alexander McQueen, Stella McCartney and Louis Vuitton) have revolutionised fashion-retail design. Since the late 1990s, designers have realised that the perfect showcase for their cutting-edge clothes are inspirational, innovative stores, created by like-minded architects and interior designers. From London, Paris and Milan to New York and Tokyo, shops are being refitted in a whole range of styles from fantastical 1970s-inspired futurism to pure minimalism. Like the clothes, the emphasis is on the ingenious use of both new and classic materials, with surprising angles and unexpected inspirations. With a new preface and 28 of the latest, beautiful, fashion-retail stores designed by architects such as Rem Koolhaas, Thomas Heatherwick, Renzo Piano, Marc Newson, Future Systems and Herzog & de Meuron, this new edition of the highly acclaimed Fashion Retail shows how the top labels in the world

The Book of the Courtier (1528) is a series of fictional conversations by courtiers of the Duke of Urbino that takes place in 1507, while Castiglione was himself attaché to the Duke. Today the Book remains the most reliable and illuminating account of Renaissance court life and of what it took to be the "Perfect Courtier" and "Court Lady." The Singleton translation—the most acclaimed and accurate available-is accompanied by annotations. "Criticism" features ten essays on The Book of the Courtier, which represent the best interpretations from the United States, Italy, and England including the backgrounds-rich essays by Amedeo Quondam and James Hankins. A Selected Bibliography, a Chronology, and an Index are included. No other series of classic texts equals the caliber of the Norton Critical Editions. Each volume combines the most authoritative text available with the comprehensive pedagogical apparatus necessary to appreciate the work fully. Careful editing, first-rate translation, and thorou

"Yahoo Web Analytics" teaches readers how to collect data,report on that data, and derive useful insights using Yahoo 's freeWeb analytics tool . This detailed resource from Yahoo 's Directorof Data Insights discusses the why of Web analytics as well as thehow while revealing secrets and tricks not documented elsewhere.The thorough book also offers step-by-step instructions andadvanced techniques on everything from using data collectiongroupings to creating compelling data visualizations. It's amust-read for all analytics professionals and those who want tobe.""

There are only twenty-four hours in a day, but you can make them count. Time Management, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Set and prioritize goals, objectives, and tasks Create an effective schedule Avoid distractions and interruptions Respect other people's time Build a time-conscious organization The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

Knowledge Management (KM) remains high on the critical business agenda. Using the proven CBI Fast Track blueprint format, this book explains sin simple and concise terms how you and your company can understand the critical issues of KM, create the right culture and conditions for effective knowledge transfer, incorporate technologies into your long-term KM strategy and accurately measure the benefits KM brings. Sultan Kermally is a highly-experienced practitioner who offers a clear, hands-on approach to a difficult-to-master topic.

The inside scoop... for when you want more than the official line! So you dream of escaping the 9-to-5 rat race, starting your own business, and becoming your own boss, but you don't have a clue where to start. Opening a franchise-based business can lower your start-up costs and reduce the time, hassle, and risk associated with getting a new business operational. A franchise offers training, support, a proven business model, and the closest thing possible to a turnkey solution for achieving success. There are more than 3,000 different franchise opportunities in more than seventy-five industries, including packaging and shipping, tax preparation, maid service, fitness, car care, and more. Featuring exclusive, in-depth interviews with a wide range of franchising experts, this book gives you a first-hand perspective plus valuable tips and strategies for success. It provides the guidance you need to choose the right franchise, select a prime location, market your business, and get it up and running e

"Steve Chandler's words of wisdom and motivational techniques have guided me as a public servant and helped me to achieve my goals. If you want to grow as a person and make a difference in the world, put this book on your reading list right now!" -- Jim Kolbe This newly revised, paperback version of 100 Ways to Motivate Others is the culmination of many years of successful leadership coaching and training by best-selling author Steve Chandler and attorney Scott Richardson. Chandler and Richardson have crafted a vital, user-friendly, inspirational guide for executives, managers, and professionals...and those aspiring to reach their level. After you've learned to motivate yourself, Chandler and Richardson will show you: * How to slow down and enjoy a new level of focus. * Why multitasking is a myth, not a strength, and keeping life simple and straight forward is the goal. * The power of building on your peoples' strengths. * How to avoid the damaging inclination to obsess ab

Knowledge management--the way companies generate, communicate, and leverage their intellectual assets--has only recently emerged as the information economy's essential source of competitive advantage, Harvord Business Review was among the first to identify the importance of knowledge management, and now the cutting-edge thinking and practical applications that are defining the field are conveniently close at hand in this timely and authoritative collection.

If you want potential customers to form a traffic jam at your Web site, Pay Per Click just might do the trick. This book will help you decide! It tells you all about Google AdWords and Yahoo! Sponsored Search, targeting your customers, watching out for fraud, assessing the pros and cons of Pay Per Click, and making Pay Per Click work for you.

The modern corporate controller has many duties，including budgeting，tax planning，dealing with auditors，creating financial statements，and monitoring control systems。 All are important，but at the core of the controller’s job is a thorough understanding of a company’s cost structure。 Without this knowledge base，the controller is much less capable of predicting expenses，recommending operational changes，or evaluating the performance of business units。 Controller’s Guide to Costing covers every major costing methodology： the traditional job and process costing concepts，as well as direct costing，standard costing，and several inventory layering techniques。 Written by bestselling author Steven Bragg，who shares his decades of experience as a CFO for several major corporations，Controller’s Guide to Costing provides a comprehensive，one-stop resource for controllers，treasurers，accountants，financial analysis personnel，and auditors。 Accessible and easy to understand

"Lencioni's theory around alignment is simple and powerful, and could apply to any type of organization, large or small." —Gary C. Kelly, vice chairman and chief executive officer, Southwest Airlines Co. "An incisive and insightful look at how companies can recognize and remedy infighting. The tone of Patrick's writing is as warm and readable as the advice itself is sound." —Michael A. George, chief marketing officer, Dell Inc. "Lencioni is a master at creating real and tangible company alignment. We're using these principles to rally our people around building a global brand. Huge applause from our entire organization." —Brian Scudamore, founder & CEO, 1-800-GOT-JUNK? Other Best-Selling Leadership Books by Patrick Lencioni The Five Dysfunctions of a Team Overcoming the Five Dysfunctions of a Team: A Field Guide The Four Obsessions of an Extraordinary Executive The Five Temptations of a CEO Death by Meeting

“Am I the only guy in this country who's fed up with what's happening? Where the hell is our outrage? We should be screaming bloody murder. We've got a gang of clueless bozos steering our ship of state right over a cliff, we've got corporate gangsters stealing us bfind, and we can't even clean up after a hurricane much less build a hybrid car. Butinstead of getting mad, everyone sits around and nods their heads when the politicians say, 'Stay the course.' "Stay the course? You've got to be kidding. This is America, not the damned Titanic. I'll give you a sound bite: Throw the bums out.t "I'm going to speak up because it's my patriotic duty. I think people will listen、to me. They say I have a reputation as a straight shooter. So I'll tell you how I seeit, and it's not pretty, but at least it's real. Hey, America, wake up. These guyswork for us."

This book aims to be what every marketing manager needs to know about marketing in today s competitive markets. The idea was born out of repeated comments from IMD clients that there were gaps in the classic literature where innovations in practice had moved ahead of the discipline at an academic level. Each chapter takes a subject that can be defined as being new or relatively new (for instance value chain marketing, marketing through collaboration with customers, and two-way brand building) and illustrates how new thinking has led to innovations in practice. The book is full of examples of real-world companies who have dealt effectively with the emerging issues, and others who have not. Each chapter ends with managerial highlights and actionable summaries.

"A fast-paced tell-all. . .one of the great business stories of our young century."--Steve Cherry, IEEE Spectrum Magazine The Xbox 360 and PlayStation 3 game systems have changed the face of home entertainment. But few know the amazing story inside the consoles--how David Shippy and his team of engineers at the Sony/Toshiba/IBM Design Center (STI) forged the tiny miracle at the core of it all: a revolutionary microprocessor chip that set a new paradigm in personal computing. At stake were the livelihoods--and sanity--of an unsung group of tireless visionaries. At war were the giants Microsoft and Sony. "Drama and secret deals. . . This is the real deal."--Bob Molyneaux, ChipBridge Here is a dazzling, behind-the-scenes account of life in the tech world, featuring memorable characters, high-level corporate intrigue, and cutthroat business dealings. It's a story that's never been told--until now. "The real story of a team of people tasked with doing the impossible."--John C. Beck, author of Got Game "Remarka

Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find out with Lessons Learned. Concise and engaging, each volume in this new series offers 12-14 insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they ve faced. The contributors share surprisingly personal anecdotes and offer authoritative and practical advice drawn from their years of hard-earned experience. A crucial resource for today s busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world s most talented leaders. 50 Lessons digital library holds more than 500 individual lessons from over 100 high-profile leaders from industry, the public sector, and academia from companies and institutions around the world.

Discusses the core issues that lie at the heart of leadership and our relationship to the work of those leaders. DLC: Leadership.

Paul Wilmott on Quantitative Finance, Second Edition providesa thoroughly updated look at derivatives and financial engineering,published in three volumes with additional CD-ROM. Volume 1: Mathematical and Financial Foundations; Basic Theory ofDerivatives; Risk and Return. The reader is introduced to the fundamental mathematical toolsand financial concepts needed to understand quantitative finance,portfolio management and derivatives. Parallels are drawn betweenthe respectable world of investing and the not-so-respectable worldof gambling. Volume 2: Exotic Contracts and Path Dependency; Fixed IncomeModeling and Derivatives; Credit Risk In this volume the reader sees further applications of stochasticmathematics to new financial problems and different markets. Volume 3: Advanced Topics; Numerical Methods and Programs. In this volume the reader enters territory rarely seen intextbooks, the cutting-edge research. Numerical methods are alsointroduced so that the models c

Increase efficiency while saving money with 'on-demand'computing. The biggest game-changing force in business since thecreation of the Internet, cloud computing simplifies and lowers thecost of operations while providing flexibility and power you neverdreamed possible. Make your strategic move now, with "ManagementStrategies for the Cloud Revolution"! "Management Strategies forthe Cloud Revolution is an important work that captures theconcepts and technological advances fueling the rapid adoption ofcloud computing today. It illuminates how specific coretechnologies have led to the emergence of those patterns as thefoundation for the next generation of IT-managed infrastructure."(Rich Wolski, Chief Technology Officer and cofounder of EucalyptusSystems, Inc., and Professor of Computer Science at the Universityof California, Santa Barbara). "Explains in marvelously plainEnglish how clouds will change our world...If the potential ofcloud computing doesn't excite you now, it will after you read thisbook. Buy a co