Learn all you need to know about successful team management,from building up a team that functions effectively to achieving thedesired results. Managing Teams shows you how to establish aproductive environment and exploit group dynamics, and it alsoprovides practical techniques to try in different settings. Powertips help you handle real-life situations and develop thefirst-class team-management skills that are the key to a productiveand informed workplace. The Essential Manager have sold more than1.9 million copies worldwide! Experienced and novice managers alikecan benefit from these compact guides that slip easily into abriefcase or a portfolio. The topics are relevant to every workenvironment, from large corporations to small businesses. Concisetreatments of dozens of business techniques, skills, methods, andproblems are presented with hundreds of photos, charts, anddiagrams. It is the most exciting and accessible approach tobusiness and self-improvement available.

Learn all you need to know about delegation, from decidingwhich tasks to delegate and selecting an appropriate candidate toensuring the brief is clear and the task is completed. How toDelegate shows you how to free your time and motivate your staff,plus it provides practical techniques to try when delegating. Powertips help you handle real-life situations and develop first-classdelegation skills that will dramatically improve results andrelationships. The Essential Manager have sold more than 1.9 million copiesworldwide! Experienced and novice managers alike can benefit fromthese compact guides that slip easily into a briefcase or aportfolio. The topics are relevant to every work environment, fromlarge corporations to small businesses. Concise treatments ofdozens of business techniques, skills, methods, and problems arepresented with hundreds of photos, charts, and diagrams. It is themost exciting and accessible approach to business andself-improvement available.

Make sure your message is heard with this important guide tobusiness communications. Learn all you need to know about successful communication, frominterpreting body language to writing letters, optimizing meetings,and speaking on the telephone. Communicate Clearly shows you how tohold an audience when making presentations and how to take notes orcompile reports, and it also provides practical techniques for youto try in different settings. Power tips help you handle real-lifesituations and develop the first-class communication skills thatare the key to a productive and informed workplace. The EssentialManager have sold more than 1.9 million copies worldwide!Experienced and novice managers alike can benefit from thesecompact guides that slip easily into a briefcase or a portfolio.The topics are relevant to every work environment, from largecorporations to small businesses. Concise treatments of dozens ofbusiness techniques, skills, methods, and problems are presentedwith hundreds of photos, chart

So much to do, so little time, so best to start early. Full of things to make, achieve, learn (and some things you shouldn't learn) this is the perfect handbook for any child who wants to revel in being young and not-boring. Can you Make an origami crane? Lie convincingly? Operate as a spy? Parents may need these skills (not origami) to wrest their child's copy from them and indulge in all the fun they should have had.

A calculating killer who calls himself The Teacher is takingon New York City, killing the powerful and the arrogant. Hismessage is clear: remember your manners or suffer the consequences!For some, it seems that the rich are finally getting what theydeserve. For New York's elite, it is a call to terror. Only one man can tackle such a high-profile case: Detective MikeBennett. The pressure is enough for anyone, but Mike also has tocare for his 10 children-all of whom have come down with virulentflu at once! Discovering a secret pattern in The Teacher's lessons, DetectiveBennett realizes he has just hours to save New York from thegreatest disaster in its history. From the #1 bestselling authorcomes RUN FOR YOUR LIFE, the continuation of his newest,electrifying series.

Nobody likes performance appraisals. To make the most of them,though, managers and supervisors can take advantage of this guide,complete with the phrases and words they need to confidentlyconduct clear, objective performance reviews. Phrases are given forcommon behavior and skill categories as well as for commonfunctional areas—and they work, regardless of appraisal type.

Whether you're in discussions about a raise or corporatemerger, get the essential tips and skills you need with EssentialManagers: Negotiating. This book will give you the know-how to getwhat you want.

Success is an art form that few can master. Here, Sun Tzu'sancient principles of war, reinterpreted for the modernbusinessperson, offer the skills to gain an advantage and achievesuccess on the corporate battlefield...and the strategies to win atwork when conflicts arise.

The bestselling success book of all time is updated and revised with contemporary ideas and examples. Think and Grow Rich has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" The man who asked and listened for the answer, Napoleon Hill, is now counted in the top ranks of the world's winners himself. The most famous of all teachers of success spent "a fortune and the better part of a lifetime of effort" to produce the "Law of Success" philosophy that forms the basis of his books and that is so powerfully summarized in this one. In the original Think and Grow Rich, published in 1937, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles. In the updated version, Arthur R. Pell, Ph.D., a nationally known author, lecturer, and consultant in human resources management and an expert in applying Hill's thought, deftly interweaves anecdo

An essential resource for coping with the taxing ordeal ofbeing audited. The Pocket Idiot's Guide(tm) to Surviving an Audit presents allof the information a taxpayer needs to get through an audit in onepiece, including: ?What is an audit? ?The summons ?The interview ?Rights as a taxpayer ?What to bring and how to prepare your presentation ?What the auditor will bring and how he or she will prepare ?Finding a tax pro

The motivations behind today's most successful leaders and entrepreneurs come to a simple yet decisive explanation: there are people who give, people who take, people who match, and people who fake. Our world is filled with these givers, takers, matchers and fakers. Amazingly, those who succeed (not only personally but for their clients and companies) don't take or match. They give. (Although they're not necessarily philanthropic.) GIVE AND TAKE presents the fascinating secrets to givers' success. The results are unequivocal: givers gain big. Jack Welch, Richard Branson, Jon Huntsman Sr. - all of them are givers. In a world in which so many takers such as Bernard Madoff and Raj Rajaratnam have ruined lives and reputations, this book will reassure readers that the real power lies in becoming a giver. Since the vast majority of people aren't born givers, Grant not only presents the case for why givers win, he also offers their hidden strategies for winning.

In the bestselling tradition of Who Moved My Cheese? and TheOne Minute Manager, this smart little book, written as a businessparable, tells the story of a young man who is sent from thecorporate ladder to the football field to learn a lesson in teamplaying from one person who knows how to win - a college footballcoach. "The best guidelines I've seen to help you unleash your power andreach your maximum potential." (Ken Blanchard, bestselling authorof The One Minute Manager) "You can't be a star player on your team if you don't havewinning ways. This smart, sensible book shows how to develop them.(Tom Muccio, Vice-President, Proctor Gamble) "The best book ever written about how to work well with others.All new employees should receive a copy the first day on the job.(Art Bauer, President and CEO, American Media, Inc.)

This boastful, boyishly disarming, thoroughly engaging personal history offers an inside look at aspects of financing, development and construction in big-time New York real estate. "I don't do it for the money," maintains Trump, the son of a Queens realtor who, at age 27, bought and transfigured the colossal Hotel Commodore at Grand Central Terminal. Now 40, he has built, among other projects, and owns outright, Fifth Avenue's retail and residential Trump Tower (where he occupies a double-triplex suite); owns and operates Trump's Castle, a casino in Atlantic City; is arguably the most visible young man on Manhattan's celebrity circuit ("Governor Cuomo calls. . . . dinner at St. Patrick's Cathedral. . . . I call back Judith Krantz"); and is currently developing a controversial 100-acre West Side "Television City" project that is planned to include the world's tallest building. For those who would do likewise, Trump articulates his secrets for success: imagination, persistence, skill at "juggling provisional c

During our ten-year association, I learned the missing number to my combination for worldwide successful achievement. The Master Mind Principle: two or more persons working together in complete harmony toward a mutual goal or goals...Napoleon Hill's philosophy teaches you what you were never taught. Specifically: How to Recognize, Relate, Assimilate and Apply principles whereby you can achieve any goal whatsoever that doesn't violate Universal Law - the Law of God and the rights of your fellowman.--This text refers to an out of print or unavailable edition of this title.

As director of an inner-city woman's shelter, Dana Dupinskysafeguards many secrets. Some are new identities; some are newaddresses; and some are even hidden truths about herself.Passionately dedicated to Hanover House and the women she protects,Dana has always been reluctant to look for love. But now, just as acase puts her and a child in mortal danger, it seems that love hascome looking for her. Security expert Ethan Buchanan learned to stalk men in the Afghandesert. Now he vows to track down the ruthless woman who kidnappedhis godson-and falling for Dana is not in the plan. Yet her verypresence seems to chase away the ghosts that haunt him, and herskillful evasion of personal questions raises his huntinginstincts. For there's a deadly new secret at Hanover House. Abrutal killer is weaving a web of revenge with a stolen boy at itscenter. And Dana is the next victim on the list...

An update of one of the most popular Essential Managerstitles, Leadership will show you how to guide and mentor your staffin order to get the best out of them. Part of the best-sellingEssential Managers series, this book will carry the same livery onthe jacket, but will have new text and a completely modern, updateddesign.

The most finite resource any manager has is time. Thishandbook teaches readers how to save and preserve their time byfirst understanding its limitations, and then showing them how toguard it. Practical guidance includes ways of limiting interactionwith subordinates ("Don't sit down if you are followed into youroffice." "Place your chair out of view if your door is open."), thebenefits of keeping a time log, and how to chose the best timeplanner. The book also takes full advantage of modern technology byexplaining how to maximize e-mail, voicemail and other toolsavailable to save precious time. The Essential Manager have soldmore than 1.9 million copies worldwide! Experienced and novicemanagers alike can benefit from these compact guides that slipeasily into a briefcase or a portfolio. The topics are relevant toevery work environment, from large corporations to smallbusinesses. Concise treatments of dozens of business techniques,skills, methods, and problems are presented with hundreds ofphotos, charts,

THE DREAM She is twenty, beautiful, dirt-poor, and hoping for a better lifefor her infant daughter when LuAnn Tyler is offered the gift of alifetime, a $100 million lottery jackpot. All she has to do ischange her identity and leave the U.S. forever. THE KILLER It's an offer she dares to refuse...until violence forces herhand and thrusts her into a harrowing game of high-stakes,big-money subterfuge. It's a price she won't fully pay...until shedoes the unthinkable and breaks the promise that made herrich. THE WINNER For if LuAnn Tyler comes home, she will be pitted against thedeadliest contestant of all: the chameleonlike financial mastermindwho changed her life. And who can take it away at will...

What is the difference between choking and panicking?Why arethere dozens of varieties of mustard but only one variety ofketchup?What call we learn from football players about how to hireteachers?What does hair dye teU US about the history ofthetwentieth century? In the past decade，Malcolm Gladwell has writtenthree books that have radically changed how we understand our worldand ourselves．Now he brings together,for the first time，the best ofhis writing from The New Yorker over the same period．

Learn all you need to know about helping others to achievetheir full potential. From defining performance targets tosupporting staff as they progress, Coaching Successfully shows youhow to motivate others to develop themselves, promoting initiativeand self-responsibility. Find out how to adapt your coaching styleto suit both teams and individuals, how to use delegation as acoaching tool, and how to overcome negative attitudes. Power tipshelp you to handle real-life situations and increase youreffectiveness as a role model and confidant. The Essential Managershave sold more than 1.9 million copies worldwide! Experienced andnovice managers alike can benefit from these compact guides thatslip easily into a briefcase or a portfolio. The topics arerelevant to every work environment, from large corporations tosmall businesses. Concise treatments of dozens of businesstechniques, skills, methods, and problems are presented withhundreds of photos, charts, and diagrams. It is the most excitingand accessible appr

In all his years in the Chicago Fire Department, LieutenantReed Solliday has never experienced anything like this recentoutbreak of house fires--devastating, vicious, and,in one case,homicidal. He has another problem--his new partner, Detective MiaMitchell. She's brash, bossy, and taking the case in a direction henever imagined. Mia's instincts tell her the arsonist is making this personal.And as the infernos become more deadly, one look at the victims'tortured faces convinces her and Reed that they must work closer tocatch the killer. With each new blaze, the villain ups the ante,setting firetraps for the people Reed and Mia love. The truth isalmost too hot to handle: This monster's desire for death anddestruction is unquenchable...and for Mia he's started thecountdown to an early grave.

It's hard to think of a CEO that commands as much respect as Jack Welch。 Under his leadership， General Electric reinvented itself several times over by integrating new and innovative practices into its many lines of business。 In Jack: Straight from the Gut， Welch， with the help of Business Week journalist John Byrne， recounts his career and the style of management that helped to make GE one of the most successful companies of the last century。 Beginning with Welch's childhood in Salem， Massachusetts， the book quickly progresses from his first job in GE's plastics division to his ambitious rise up the GE corporate ladder，which culminated in 1981。 What comes across most in this autobiography is Welch's passion for business as well as his remarkable directness and intolerance of what he calls ”superficial congeniality”--a dislike that would help earn him the nickname ”Neutron Jack。” In spite of its 496 pages， Jack: Straight from the Gut is a quick read that any student or manage

In this stunning new book, Malcolm Gladwell takes us on anintellectual journey through the world of ''outliers'' the best andthe brightest, the most famous and the most successful. He asks thequestion: what makes high-achievers different? His answer is thatwe pay too much attention to what successful people are like, andtoo little attention to where they are from: that is, theirculture, their family, their generation, and the idiosyncraticexperiences of their upbringing.