An insider shows how to tailor a résumé that setsapplicants apart from a sea of candidates. Recruiting director Brad Karsh has worked withthousands of misguided job seekers. Now he’s putting his experienceinto print, with step-by-step guidelines to improve the wording,content, and format of any résumé. Knowing how employers choose candidates, the author shows how tomake a résumé stand out. Whether readers are looking to make acareer change, re-enter the workforce, find a first job, or acquirean internal position, Karsh demonstrates how to transform anyrésumé—and get results. Includes advice for: ? First jobs ? Re-entering the work force ? Applicants who have been laid off ? Career changes ? Older applicants ? And more

Built to Last, the defining management study of the nineties,showed how great companies triumph over time and how long-termsustained performance can be engineered into the DNA of anenterprise from the verybeginning. But what about the company that is not born with great DNA? Howcan good companies, mediocre companies, even bad companies achieveenduring greatness?

By exploring measures that have transformed businesses, DavidParmenter has developed a methodology that is breathtaking in itssimplicity and yet profound in its impact. Now in an updated andexpanded Second Edition, Key Performance Indicators is a proactiveguide representing a significant shift in the way KPIs aredeveloped and used, with an abundance of implementation tools,including: The four foundation stones that lead the development and use ofKPIs A 12-step model for developing and using KPIs withguidelines A KPI resource kit including worksheets, workshop programs, andquestionnaires A new and pragmatic approach to finding critical successfactors Over 300 performance measures Implementation variations for small to medium enterprises andnot-for-profit organizations New implementation short cuts How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach /facilit

Guidance on how to share information among peers to helpscompanies achieve greater success. Explains the latest managementbuzzwords, offers advice on keeping open communication withcustomers and co-workers, and maintaining a knowledge managementprogram with the future in mind. Softcover.

This boastful, boyishly disarming, thoroughly engaging personal history offers an inside look at aspects of financing, development and construction in big-time New York real estate. "I don't do it for the money," maintains Trump, the son of a Queens realtor who, at age 27, bought and transfigured the colossal Hotel Commodore at Grand Central Terminal. Now 40, he has built, among other projects, and owns outright, Fifth Avenue's retail and residential Trump Tower (where he occupies a double-triplex suite); owns and operates Trump's Castle, a casino in Atlantic City; is arguably the most visible young man on Manhattan's celebrity circuit ("Governor Cuomo calls. . . . dinner at St. Patrick's Cathedral. . . . I call back Judith Krantz"); and is currently developing a controversial 100-acre West Side "Television City" project that is planned to include the world's tallest building. For those who would do likewise, Trump articulates his secrets for success: imagination, persistence, skill at "juggling provisional c

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME DON'TMISS THESE OTHER BOOKS IN THE PERFECT PHRASES SERIES How do you get face time with someone who doesn't accept salescalls? What is the best way to present the value of your offering?How do you handle price objections? Answer: You need to speak theright language. This fully revised second edition of the popular Perfect Phrasesfor the Sales Call provides an arsenal of persuasive language andword-for-word practice scenarios to help you address any challenge.Learn the most effective language for: Getting past gatekeepers and selling to the decision makers Presenting your product or service in the best light Handling objections, stalling, and other delaying tactics Building trust and cultivating relationships

Manage the risk and maximize the reward! Risk. It's what business is all about. The key to success is toanticipating and managing the risks that can impact business. TheComplete Idiot's Guide(r) to Risk Management provides the keyinformation necessary to manage business risk successfully. ?The basic categories of business risk ?How to indentify the specific factors that affect any particularbusiness ?How to create practical risk models to plan ahead ?How to lessen the impact of risk events should they happen ?How to profit from strategic risk taking

Everything you need to know about building a successful,world-class consulting practice Whether you are a veteran consultant or new to the industry,an entrepreneur or the principal of a small firm, The ConsultingBible tells you absolutely everything you need to know to createand expand a seven-figure independent or boutique consultingpractice. Expert author Alan Weiss, who coaches consultantsglobally and has written more books on solo consulting than anyonein history, shares his expertise comprehensively. Learn and appreciate the origins and evolution of theconsulting profession Launch your practice or firm and propel it to topperformance Implement your consulting strategies in public and privateorganizations, large or small, global or domestic Select from the widest variety of consulting methodologies Achieve lasting success in your professional career andpersonal goals The author is recognized as "one of the most highly regardedindependent consultants in

Write every business correspondence with speed, precision, andpower The number one prerequisite for effective management is effectivecommunication—and writing is a critical part of it. Simply put,whether it’s a quick e-mail or a 20-page report, your writing is areflection of you—and people will make judgments accordingly. Manager’s Guide to Business Writing, Second Edition, provideseverything you need to give colleagues, customers, and otherstakeholders the most information accurately and quickly. Learn howto express yourself as a serious professional by writing everythingwith clarity, quality, and decisiveness. Manager’s Guide to Business Writing teaches you how to: Know your audience and your purpose before you start writing Engage readers’ curiosity from the first sentence Compose instructions that are easy to understand and follow Write effectively on social media platforms and blogs Master the foundations of effective writing—grammar, sentencestructure, spelling, and style Briefcase

The international bestseller The Toyota Way explained thecompany's success by introducing a revolutionary 4P model fororganizational excellence-Philosophy, People, Process, and ProblemSolving. Now, in Toyota Culture, preeminent Toyota authoritiesJeffrey Liker and Michael Hoseus reveal how Toyota selects,develops, and motivates its people to become committed to buildinghigh-quality products-and how you can do the same for yourcompany. Toyota Culture examines the ?human systems? that Toyota has putin place to instill its founding principles of trust, mutualprosperity, and excellence in its plants, dealerships, and officesaround the world. Beginning with a look at the evolution of theToyota culture and why its people are the heart and soul of theToyota Way, the authors explain the company's four-stage processfor building and keeping quality people: Attract, Develop, Engage,and Inspire. Drawing upon numerous examples from Liker's decades of researchas well as Hoseus' insider access as a Toyota

Be a pro in no time … Ideal for bookkeepers, accounting clerks, and small businessowners, this practical guide goes beyond general accountingprinciples to teach readers how to prepare and manage theircompanies’ books. In this new edition, readers will find completelyrevised and updated information on handling sales and services, andupdated tax information reflecting changes in the tax code. ? Perfect for the many practicing accountants who are unlicensedbookkeepers, accounting clerks, and small business owners ? There are 3.1 million accountants, bookkeepers, and accountingclerks in the U.S. ? There are an estimated 23 million small business owners in theU.S., many of whom manage their own books

The bestselling author of Find It, Fix It, Flip It! returnswith the book you MUST read before you try to buy a home in Today'sMarket! Thinking of buying a home? Not sure what to do in Today's Market?Then you need to read Before You Buy!--before you buy! It's theessential, must-read survival guide for everyone thinking aboutpurchasing a house in today's real estate market. Before You Buy!is the no-hype, straight talking, indispensable step-by-step guideto understanding this market and purchasing a home ...safely,sanely and at a price you can afford. ?Why Now Is the Time to Buy ?How to Avoid the 10 Most Costly Buyers' Blunders ?How to Buy Safe, Smart and Secure in Today's Market ?10 things You Need to Know NOW ...Before You Buy! ?An Essential Step-by Step Guide that Will Save YouThousands ?How to Buy a House You Can Actually Afford Corbett is a nationally recognized real estate expert, bestselling author, and real estate commentator on NBC, CNN and LarryKin

It is commonly believed that the Great Depression that began in1929 resulted from a confluence of events beyond any one person'sor government's control. In fact, as Liaquat Ahamed reveals, it wasthe decisions made by a small number of central bankers that werethe primary cause of that economic meltdown, the effects of whichset the stage for World War II and reverberated for decades. As yetanother period of economic turmoil makes headlines today, Lords ofFinance is a potent reminder of the enormous impact that thedecisions of central bankers can have, their fallibility, and theterrible human consequences that can result when they arewrong.

Do you delight in planning and taking action? Do you revel in facts and data? Do you crave new ideas and experiences? Do you feel more complete when you are aroundothers? In other words, are you a spade, diamond, club,or heart? Find out by taking one of the quickest, easiest,and most entertaining personality tests to ever hit the businessmarket. Over 25,000 people in dozens of Fortune 500 companies haveplayed Personality Poker to spur innovation and optimizegrowth. Use the included cards and Steve Shapiro'sinsightful techniques to identify your personality "strong suit,"revealing where you really belong in an organization and how tomaximize your contribution. You will also discover: --Why the person you like the least is the oneyou need the most --How your greatest strength can limit yoursuccess --Why homogenous teams are more efficient, butend up limiting innovation

The No Asshole Rule was awarded a Quill Award as the Best Business Book of 2007. When Robert Sutton's "No Asshole Rule" appeared in the Harvard Business Review, readers of this staid publication were amazed at the outpouring of support for this landmark essay. The idea was based on the notion, as adapted in hugely successful companies like Google and SAS, that employees with malicious intents or negative attitudes destroyed any sort of productive and pleasant working environment, and would hinder the entire operation's success. Now using case studies from these and many more corporations that have had unquestioned success using variations of "The No Asshole Rule," Sutton's book aims to show managers that by hiring mean-spirited employees - regardless of talent - saps energy from everyone who must deal with said new hires. FEATURING A NEW CHAPTER ON THE RULE AND ITS SURPRISING IMPACT! In this new version of The No Asshole Rule, Bob Sutton provides an uproarious account of the world-wide reaction to his best-se

Even if you've created marketing plans before it doesn'tmatter. The rules have changed. With the advent of Web 2.0 businessstrategies like Search Engine Optimization, Social Networking,Pay-Per-Click, and dozens more, it may seem like you need to startfrom scratch. But with the brand new and completely updated fourthedition of Bill Luther's classic "The Marketing Plan", you'll learnhow to navigate this perilous new landscape while actuallygenerating a working marketing plan for your business. By answeringquestions in each chapter, readers will identify their marketingobjectives and deploy specific strategies for every stage of themarketing cycle, from competitive and market analysis to planning,budgeting, brand development, and management. Featuring casestudies and examples from major brand successes of the last tenyears, the newest edition of "The Marketing Plan" is undoubtedlythe most practical and the most up-to-the-minute - marketingstrategy resource available. Complete with access to onlinesoftware

A newly revised edition of this guide to achieving successthrough the art of persuasion offers winning advice on how toincrease self-confidence, cultivate a taste for success, and muchmore. By the author of Think and Grow Rich.

Learning Was Never Like This ! Take control of your life... free your natural genius to performto its true potential. Quantum Learning features a revolutionarynew format that introduces the reader to a world of learning unlikeany other. Never before has a guide been designed to accomodate the uniquelearning style of the individual. Whether you're a professional, astudent, or a person who simply wants to improve his or herlearning capacity, this extraordinary guide will increase yourpersonal power, help you learn more, earn more, and take you whereyou want to go. Inside you will learn: -How to spark your motivation. -How to master high-tech note-taking techniques. -How to discover your own personal learning style and cultivate awinning attitude. - How to work your own memory miracles, how to write withconfidence, and much, much more!

Do you think of your company's talent as an investment to bemanaged like a portfolio? You should, according to authors Becker,Huselid, and Beatty, if you're interested in strategy execution.Many companies fall into the trap of spending too much time andmoney on low performers, while high performers aren't getting thenecessary resources, development opportunities, or rewards. In "TheDifferentiated Workforce", the authors expand on their previousbooks, "The HR Scorecard" and "The Workforce Scorecard", andrecommend that you manage your workforce like a portfolio - withdisproportionate investments in the jobs that create the mostwealth. Based on two decades of academic research and experienceworking with hundreds of executives, "The Differentiated Workforce"gives you the tools to translate your talent into strategicimpact.

Most teams underperform. Yours can beat the odds. If you need the best practices and ideas for superior teambuilding--but don't have time to find them--this book is for you.Here are 10 inspiring and useful perspectives, all in oneplace. This collection of HBR articles will help you: - Boost team performance through mutual accountability - Motivate large, diverse groups to tackle complex projects - Increase groups' emotional intelligence - Reverse the fortunes of a struggling team - Prevent decision deadlock - Extract results from a bunch of touchy superstars - Fight constructively with top-management colleagues - Ensure productivity in far-flung teams

A game plan for team players in every arena of life--business,family, sports--uses examples from the life of the great basketballcoach to show how any group can combine strengths and talents andbe successful. Reprint. No one knows the dynamics of a winning team better than Pat Riley,one of pro basketball's most successful coaches. The Winner Withinis his game plan for team players in every aspect of life:business, family, or sports. Riley uses his own examples ofsuccess--in and out of sports--to show how any group can blend itstalents to create lasting success. The pro basketball coach and popular motivational speaker presentshis recipe for leadership, personal growth, and control of shiftingdynamics, showing how to forge strong groups that can work togetherto create success