FOREWORD BY PATRICK LENCIONI, BESTSELLING AUTHOR OF THE FIVE DYSFUNCTIONS OF A TEAM. Emotional Intelligence 2.0 is a book with a single purpose—increasing your EQ. Here’s what people are saying about it: “Emotional Intelligence 2.0 succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way.” —THE DALAI LAMA “A fast read with compelling anecdotes and good context in which to understand and improve.” —NEWSWEEK “Gives abundant, practical findings and insights with emphasis on how to develop EQ.” —STEPHEN R. COVEY “This book can drastically change the way you think about success…read it twice.” —PATRICK LENCIONI In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But

The path to your professional success starts with a criticallook in the mirror. If you read nothing else on managing yourself, read these 10articles. We've combed through hundreds of Harvard Business Reviewarticles to select the most important ones to help you maximizeyourself. HBR's 10 Must Reads on Managing Yourself will inspire youto: - Stay engaged throughout your 50+-year work life - Tap into your deepest values - Solicit candid feedback - Replenish physical and mental energy - Balance work, home, community, and self - Spread positive energy throughout your organization - Rebound from tough times - Decrease distractibility and frenzy - Delegate and develop employees' initiative

Jesus Built an Inspired Team. You Can, Too. Laurie Beth Jones has given hundreds of thousands of businessreaders insight into how the ideas of Jesus can be used to enhanceperformance. In Teach Your Team to Fish , Jones focuses onone of the most critical areas for anyone in business: teamwork.Leaders today face their greatest challenges not only in definingstrategies and getting updated information but also in gettingdiverse human beings to pull together without falling apart. Jesus is a role model for team leaders everywhere. Teach YourTeam to Fish offers dozens of stories from the Bible, showinghow Jesus managed his team of disciples and other followers, withsuggestions for how to apply these lessons to real-worldteambuilding and management problems. It offers guidance andinspiration on: ? How to excite your team members in order to motivate them ? How to ground them so they’ll be realistic about what can beachieved ? How to transform them into a truly well-functioning team ? How to release them int

Business revolves around making decisions, often riskydecisions, usually with incomplete information and too often inless time than we need. Executives at every level, in everyindustry, are confronted with information overload, less leeway formistakes, and a business environment that changes rapidly. In lightof this increased pressure and volatility, the old-fashioned waysof making decisions–depending on intuition, common sense, andspecialized expertise–are simply no longer sufficient. Distillingover thirty years of groundbreaking research, WinningDecisions , written by two seasoned business advisers and worldleaders in behavioral decision studies, is a comprehensive,one-of-a-kind guide to the proven methods of making criticalbusiness decisions confidently, quickly–and correctly. Decision-making is a business skill which managers often take forgranted in themselves and others–but it's not as easy as some mightthink. The authors, whose expertise has been sought out by over ahundred companies, includi

"The Harvard Business Essentials" series is designed toprovide comprehensive advice, personal coaching, backgroundinformation, and guidance on the most relevant topics in business.Whether you are a new manager seeking to expand your skills or aseasoned professional looking to broaden your knowledge base, thesesolution-oriented books put reliable answers at your fingertips. Tobe effective, managers have to be skilled at acquiring power - andusing that power to persuade others to get things done. This guideoffers must-know methods for commanding attention, changing minds,and influencing decision-makers up and down the organizationalladder.

This book explores the long-term forces shaping businessattitudes in the British and American cotton industries from theeighteenth to the twentieth century. Mary Rose traces social,political and developmental differences from the early stages ofindustrialization. She demonstrates how firms become embedded innetworks, and evolve according to business values and strategies.The book examines local and regional networks, the changingcompetitive environment, community characteristics and nationaldifferences. Rose's findings challenge traditional views with newevidence that the character and achievements of each industryuniquely reflect local circumstances and historical experience.This is a critical synthesis of the multidisciplinary literature onthe cotton textile industries of two major industrial nations and astudy of the changing forces influencing decision making. Animportant contribution to comparative business history, this bookwill be of interest to graduates and scholars in all areas ofbusiness and econo

THE REMARKABLE AND INSPIRING TRUE STORY OF ONE GUY WHOTRANSFORMED HIS UNCERTAINTY ABOUT THE FUTURE INTO ACTION A year and a half after he graduated from college, Sean Aikenfound himself struggling to answer the question “What should I dowith my life?” His mother suggested teaching. His older sister toldhim to apply for an entry-level corporate position. His fathersaid, “It doesn’t matter what you do, just make sure it’s somethingyou’re passionate about.” Taking his father’s advice to heart, Seancreated the One-Week Job Project and launched himself on an epicjourney to find his passion. His goal: to work fifty-two jobs infifty-two weeks. After the launch of his website, oneweekjob.com, the offers beganpouring in. Sean’s first gig was—literally—jumping off a bridge, asa bungee operator in British Columbia. From there he traveledacross Canada and the United States, reinventing himself as afirefighter, an aquarium host, a radio DJ, a martial artsinstructor, an NHL mascot,

The Harvard Business Essentials series is designed to providecomprehensive advice, personal coaching, background information,and guidance on the most relevant topics in business. Whether youare a new manager seeking to expand your skills or a seasonedprofessional looking to broaden your knowledge base, thesesolution-oriented books put reliable answers at your fingertips.Implementing Strategy Strategic execution drives business success.This book covers strategy from the ground up, explaining whatstrategy is, how to put together a strategic plan, what tools andresources are necessary to execute it, and how to measureresults.

The story of the men, ideas and organizations thatrevolutionized how we understand business. Imagine, if you can, theworld of business without corporate strategy. Remarkably, fiftyyears ago that's the way it was. Businesses made plans, certainly,but without understanding the underlying dynamics of competition,costs, and customers. It was like trying to design a large-scaleengineering project without knowing the laws of physics. But in the1960s, four mavericks and their posses created instigated aprofound shift in thinking that turbocharged business as neverbefore, with implications far beyond what even they imagined. InThe Lords of Strategy, renowned business journalist and editorWalter Kiechel tells, for the first time, the story of the four menwho invented corporate strategy as we know it and set in motion themodern, multibillion-dollar consulting industry: Bruce Henderson,founder of Boston Consulting Group Bill Bain, creator of Bain Company Fred Gluck, longtime Managing Director of McKinsey Compan

Arthur Blank and Bernie Marcus were both fired in 1978 bycorporate raider Sandy Sigiloff. Blank, a CPA, and Marcus, anex-pharmacist, were devastated. Bernie, heartbroken and virtuallybroke, fell into a deep funk. Arthur considered becoming a privateCPA. Both thought a former associate was crazy when he told them:"You've just been hit in the ass by a golden horseshoe". They proved him right. Blank and Marcus both recovered from theirprofessional downturn to found The Home Depot, a phenomenallysuccessful business with 1,000 locations, 200,000 employees, and$30 billion in sales. The Home Depot story is one of the greatentrepreneurial tales of the last twenty years -- how incrediblydetermined and creative people built a business empire fromnothing. It's an inspirational tale of two people who had to begfor capital to begin and grow their business but never forgot theirprinciples. The Home Depot today is one of America's toughest, mostgrowth-oriented companies, but one with a huge sense ofrespon

Manager's Toolkit: The 13 Skills Managers Need to SucceedZeroingin on the specific skills that make great managers stand out fromthe pack, this comprehensive guide is both an essential primer fornew managers and a valuable resource for seasoned executives. Fromhiring and retaining good people to motivating and developing teammembers, from understanding key financial statements to delegatingwork effectively, and from setting goals for others to managingyour own career, this actionable guide walks readers through everyaspect of managing in a complex business world. Filled withpractical tools and tips, this essential toolkit will help managersto stay at the top of their game.The Harvard Business Essentialsseries is for managers at all levels but is especially relevant fornew managers. It offers on-the-spot guidance, coaching, and toolson the most relevant topics in business. Each book includes thecritical information that managers need on a given topic-frombudgeting to hiring to communication to strategy-and of

The most important edge you can develop in becoming a smart investor is knowing how to spot an emerging trend before the pundits are advertising it and everyone jumps on board. As global investment specialist and popular AOL Finance Editor and Money Coach Hilary Kramer knows, picking the stocks that are hot today doesn't give you that edge -- it just makes you part of the pack. Instead you need to learn how to get ahead of the curve, discovering the trends that will lead you to the best up-and-coming companies well before others are on to them. You don't need elaborate calculations or a degree in finance to discover great investment opportunities. As Kramer reveals in this fascinating and indispensable book, the clues are all around you, hiding in plain sight -- you just have to learn the secrets of spotting them as you go about your everyday life. Offering a wealth of specific examples from her own wildly successful investing career, Kramer divulges the remarkably effective techniques she uses to spot trend

The third edition of this highly accessible book is designedfor people who want to understand how multinational firms work andwhat their consequences for the economy and for political choicesare. It is designed to be readily useful to students of economicsand business administration and to scholars (teachers andresearchers) with interests in multinational enterprises.

How anyone can be more effective with less effort by learninghow to identify and leverage the 80/20 principle--the well-known,unpublicized secret that 80 percent of all our results in businessand in life stem from a mere 20 percent of our efforts. The 80/20 principle is one of the great secrets of highlyeffective people and organizations. Did you know, for example, that 20 percent of customers accountfor 80 percent of revenues? That 20 percent of our time accountsfor 80 percent of the work we accomplish? The 80/20 Principle showshow we can achieve much more with much less effort, time, andresources, simply by identifying and focusing our efforts on the 20percent that really counts. Although the 80/20 principle has longinfluenced today's business world, author Richard Koch reveals howthe principle works and shows how we can use it in a systematic andpractical way to vastly increase our effectiveness, and improve ourcareers and our companies. The unspoken corollary to the 80/20 princip

Written for anyone who suffers from "time famine," thisessential handbook provides simple, effective methods forsuccessfully taking control of one's hours--and one's life. Smithshows how, by managing time better, anyone can lead a happier, moreconfident and fulfilled life.

“I have observed several hundred salespeople who were taughtto use deceptive practices like ‘bait and switch’ and encouraged toplay negotiation games with customers. They were so stressed bythis behavior that they suffered from a high incidence of alcoholand substance abuse, divorce, job-jumping, and low productivity. Inthe same industry, I have observed countless people who had beentaught to sell with high integrity. Ironically, their customersatisfaction, profit margins, and salesperson retention weresignificantly higher.” — Ron Willingham If you’ve tried manipulative, self-focused selling techniquesthat demean you and your customer, if you’ve ever wondered ifselling could be more than just talking people into buying, thenIntegrity Selling for the 21st Century is the book for you. Itsconcept is simple: Only by getting to know your customers and theirneeds — and believing that you can meet those needs — will youenjoy relationships with customers built on trust. And only

"Fear of snakes makes sense.After all,snakes bite! On the other hand,fear of public speaking is worth overcoming.This book is an excellent place to start." ——Seth Godin,bestselling author of Purple Cow and Free Prize Inside "Your ability to speak confidently on your feet will impress more people and open more doors than you can imagine.The Confident Speaker shows you how." ——Brian Tracy,bestselling author of The Psychology of Selling "Eureka! This book is exactly what every beginning speaker needs." ——Dottie Walters,CSP,bestselling author of Speak and Grow Rich "When we speak in public,we convey our knowledge,our interest in others,and our value.Now,thanks to Monarth and Kase,their book The Confident Speaker opens that door to successful public speaking." ——Susan RoAne,bestselling author of How To Work A Room "Speaking before a group stresses many otherwise capable people,and as a result their anxiety cripples their caree

Do you think it's possible to truly enjoy your job? No matterwhat it is or where you are? Timothy Gallwey does, and in thisgroundbreaking book he tells you how to overcome the innerobstacles that sabotage your efforts to be your best on thejob. Timothy Gallwey burst upon the scene twenty years ago with hisrevolutionary approach to excellence in sports. His bestsellingbooks The Inner Game of Tennis and The Inner Game ofGolf , with over one million copies in print, changed the way wethink about learning and coaching. But the Inner Game that Gallweydiscovered on the tennis court is about more than learning a betterbackhand; it is about learning how to learn, a critical skill that,in this case, separates the productive, satisfied employee from therest of the pack. For the past twenty years Gallwey has taken hisInner Game expertise to many of America's top companies, includingAT T, Coca-Cola, Apple, and IBM, to teach their managers andemployees how to gain better access to their own internalresourc

In Seduced by Success, Robert J. Herbold, the former Chief Operating Officer of Microsoft, shows you how to avoid the nine traps of success-the “legacy practices” that almost felled such giants as General Motors, Kodak and Sony. Herbold, a 26-year-veteran of Procter & Gamble who lived through each trap, gives you proven tactics for preventing arrogance, bloat, and neglect while capitalizing on your accomplishments, sustaining your momentum, and retaining your position in the marketplace. The nine traps every successful organization must avoid are Neglect: Sticking with Yesterday's Business Model Pride: Allowing Your Products to Become Outdated Boredom: Clinging to Your Once-Successful Branding Complexity: Ignoring Your Business Processes Bloat: Rationalizing Your Loss of Speed and Agility Mediocrity: Letting Your Star Employees Languish Lethargy: Getting Lulled into a Culture of Comfort Timidity: Not Confronting Turf Wars and Obstructionists

The Remarkable discoveries about what drives and sustainssuccessful women leaders. Based on five years of proprietary research, How Remarkable WomenLead speaks to you as no other book has, with its hopeful outlookand unique ideas about success. It's the new "right stuff" ofleadership, raising provocative issues such as whether feminineleadership traits (for women and men) are better suited for ourfast-changing, hyper-competitive, and increasingly complexworld. The authors, McKinsey Company consultants Joanna Barsh andSusie Cranston, establish the links between joy, happiness, anddistinctive performance with the groundbreaking model of CenteredLeadership. The book's personal stories and related insights show you themagic that happens when you put the five elements of CenteredLeadership–meaning, framing, connecting, engaging, andenergizing–to work. They include: How Alondra de la Parra built on her strengths and passions toinfuse her life with meaning and make her way in the

Based on a five-year, 7,000-company study The vast majority of small businesses stay small–and not bychoice. Only the most savvy and persistent–a tiny one tenth of onepercent–break through to the very highest ranks. In TheBreakthrough Company, technology CEO and Fortune 500 consultantKeith McFarland draws upon an extensive empirical study to revealexactly how everyday companies become extraordinary, showing thatbreakthrough success is associated with a clearly identifiable setof strategies and skills that anyone in any business canemulate–from small startup to industry leader. With powerful and specific action steps concluding eachchapter–and invaluable advice on virtually every page from businessleaders who’ve taken their companies to extraordinary levels ofgrowth and profitability–The Breakthrough Company is stuffed withreal-world tools and myth-busting insights that can be used byanyone wanting his or her business to join this exclusivecircle. “Think Good to Great f

Financial Products provides a step-by-step guide to some ofthe most important ideas in financial mathematics. It describes andexplains interest rates, discounting, arbitrage, risk neutralprobabilities, forward contracts, futures, bonds, FRA and swaps. Itshows how to construct both elementary and complex (Libor) zerocurves. Options are described, illustrated and then priced usingthe Black Scholes formula and binomial trees. Finally, there is achapter describing default probabilities, credit ratings and creditderivatives (CDS, TRS, CSO and CDO). An important feature of thebook is that it explains this range of concepts and techniques in away that can be understood by those with only a basic understandingof algebra. Many of the calculations are illustrated using Excelspreadsheets, as are some of the more complex algebraic processes.This accessible approach makes it an ideal introduction tofinancial products for undergraduates and those studying forprofessional financial qualifications.