By exploring measures that have transformed businesses, DavidParmenter has developed a methodology that is breathtaking in itssimplicity and yet profound in its impact. Now in an updated andexpanded Second Edition, Key Performance Indicators is a proactiveguide representing a significant shift in the way KPIs aredeveloped and used, with an abundance of implementation tools,including: The four foundation stones that lead the development and use ofKPIs A 12-step model for developing and using KPIs withguidelines A KPI resource kit including worksheets, workshop programs, andquestionnaires A new and pragmatic approach to finding critical successfactors Over 300 performance measures Implementation variations for small to medium enterprises andnot-for-profit organizations New implementation short cuts How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach /facilit
Microfinancing is considered one of the most effective strategies in the fight against global poverty. And now, in Small Loans, Big Changes, author Alex Counts reveals how Nobel Prize Winner Muhammad Yunus revolutionized global antipoverty efforts through the development of this approach. This book presents compelling stories of women benefiting from Yunus’s microcredit in rural Bangladesh and urban Chicago, and recounts the experiences of different borrowers in each country, interspersing them with stories of Yunus, his colleagues, and their counterparts in Chicago.
Benton (Lions Don't Need To Roar, Warner, 1992) has interviewed over 100 CEOs for this commonsense self-guide to the executive suite and interwoven their salient thoughts throughout her book. There are no mechanistic, murky theories here. Benton opens with 22 "vital traits," including being honest, detail-oriented, gutsy, and humorous, which are analogous to climbing tiers on a terraced mountain. She then describes the best route to the CEO spot, what to expect when you get there, and what you will do. Benton's guide deserves a reading, either to energize or reenergize the harried executive or new MBA.?Joan A. Traugott, Amityville, P.L., N.Y. Copyright 1996 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
"If more business books were as useful, concise, and just plain fun to read as THE MCKINSEY WAY, the business world would be a better place." --Julie Bick, best-selling author of ALL I REALLY NEED TO KNOW IN BUSINESS I LEARNED AT MICROSOFT. "Enlivened by witty anecdotes, THE MCKINSEY WAY contains valuable lessons on widely diverse topics such as marketing, interviewing, team-building, and brainstorming." --Paul H. Zipkin, Vice-Dean, The Fuqua School of Business It's been called "a breeding ground for gurus." McKinsey & Company is the gold-standard consulting firm whose alumni include titans such as "In Search of Excellence" author Tom Peters, Harvey Golub of American Express, and Japan's Kenichi Ohmae. When Fortune 100 corporations are stymied, it's the "McKinsey-ites" whom they call for help. In THE MCKINSEY WAY, former McKinsey associate Ethan Rasiel lifts the veil to show you how the secretive McKinsey works its magic, and helps you emulate the firm's well-honed practices in problem so
The increase in project outsourcing has forced traditional programmers to take on the role of project managers and quickly learn how to manage software projects The author discusses all of the essentials in widely accepted project. management methodology, from managing programmers to assessing and eliminating risk The book covers the iterative development model, using Microsoft Project 2003, as well as a variety of methodologies including eXtreme, open source, SQA testing, software life cycle management, and more. The companion Web site contains tools, case studies and other resources to help even novices get up and running.
Managers working in today's organizations often focus more on results than on the people who achieve those results. But regularly evaluating the performance of your employees is critical to improving the efficiency and output of your organization. Performance reviews have changed significantly in the past few years. Companies today are looking for the key characteristics, known as competencies, that help the most successful people in their field to be so successful. Managers and employees need to focus on those competencies, especially during performance review discussions.
In this stunning follow-up to his best-selling book, The Five Temptations of a CEO, Patrick Lencioni offers up another leadership fable that's every bit as compelling and illuminating as its predecessor. This time, Lencioni's focus is on a leader's crucial role in building a healthy organization-an often overlooked but essential element of business life that is the linchpin of sustained success. Readers are treated to a story of corporate intrigue as the frustrated head of one consulting firm faces a leadership challenge so great that it threatens to topple his company, his career, and everything he holds true about leadership itself. In the story's telling, Lencioni helps his readers understand the disarming simplicity and power of creating organizational health, and reveals four key disciplines that they can follow to achieve it.
Written for business executives and MBA students, Kellogg onStrategy is a practical guide to choosing the right strategy foryour business and applying it correctly. Rather than covering thebasics of strategy, this expert guide shows you how to use strategyeffectively so your business can succeed. You′ll learn to analyzeyour current competitive position, develop the perfect strategy tomatch your goals, and apply that strategy thoughtfully andeffectively. Inside, you′ll find expert guidance on: ? Measuring your firm′s competitive advantage ? Analyzing opportunities and threats in your industry ? Responding to a competitor′s strategy and pricing ? Coping with entry into new markets ? Positioning your firm against the competition ? Developing a sustainable, long–term competitiveadvantage ? And much more
A detailed look at how Warren Buffett really invests In thisengaging new book, author Prem Jain extracts Warren Buffett'swisdom from his writings, Berkshire Hathaway financial statements,and his letters to shareholders and partners in his partnershipfirms-thousands of pages written over the last fifty years. Jainuncovers the key elements of Buffett's approach that every investorshould be aware of. With "Buffett Beyond Value," you'll learn that,contrary to popular belief, Warren Buffett is not a pure valueinvestor, but a unique thinker who combines the principles of bothvalue and growth investing strategies. You'll also discover whyunderstanding CEOs is more important than studying financialmetrics; and why you need an appropriate psychological temperamentto be a successful investor. Reveals Buffett's multifacetedinvestment principles Discusses how Buffett thinks differently fromothers about portfolio diversification, market efficiency, andcorporate governance Highlights how you can build a diverse andp
In these absorbing interviews with star performers in the financial markets, Schwager ( Market Wizards ) humanizes the mechanics and psychology behind billion-dollar daily world trading in such sophisticated instruments as currencies, stock options, commodity futures, and mutual-fund accounts by individuals, investment firms and group-trading computerized "money machines." One trader focuses on market response to news events, another calculates mathematical probabilities--one even cocks an ear to the noise level on the exchange floor. All rank assiduous research, self-confidence, a specific plan and the courage to cut losses among essentials to success. Few consider their work gambling, but Schwager entertainingly argues that a successful trader needs many of the qualities of a good poker player. Though the subject matter is esoteric, there is much here to attract the general reader, and Schwager appends a "primer" of technical basics. Copyright 1992 Reed Business Information, Inc. --This text refers to an o
"Genetics For Dummies," 2nd Edition serves as a perfect coursesupplement for students pursuing degrees in the sciences. With 25percent new and revised material, "Genetics For Dummies," 2ndEdition includes coverage of recent discoveries in the field ofgenetics and provides science lovers of all skill levels witheasy-to-follow and easy-to-understand information about thisincreasingly advanced field. It includes new information on: basicgenetics genetic mutations, diseases, and evolution gene therapyand other new--and controversial--medicines the exploration ofethical issues as they pertain to the study of genetics the futureof genetic science results and applications of scientificdiscoveries such as stem cell research, cloning, moleculargenetics, behavioral genetics, bioarcheology, and geneticengineering and more
本书由18位专家写就，对我国前寒武至第四纪的生物地层研究工作进行了系统总结。
An updated edition of the ultimate guide to understandingbiology Ever wondered how the food you eat becomes the energy your bodyneeds to keep going? The theory of evolution says that humans andchimps descended from a common ancestor, but does it tell us howand why? We humans are insatiably curious creatures who can't helpwondering how things work— starting with our own bodies. Wouldn'tit be great to have a single source of quick answers to all ourquestions about how living things work? Now there is. From molecules to animals, cells to ecosystems, Biology ForDummies, 2nd Edition answers all your questions about how livingthings work. Written in plain English and packed with dozens of illustrations,quick-reference Cheat Sheets, and helpful tables and diagrams, it cuts right tothe chase with fast-paced, easy-to-absorb explanations of the lifeprocesses common to all organisms. More than 20% new and updated content, including a substantialoverhaul to the organization of topic
In My Life as a Quant, Emanuel Derman relives his exciting journey as one of the first high-energy particle physicists to migrate to Wall Street. Page by page, Derman details his adventures in this field—analyzing the incompatible personas of traders and quants, and discussing the dissimilar nature of knowledge in physics and finance. Throughout this tale, he also reflects on the appropriate way to apply the refined methods of physics to the hurly-burly world of markets.
Why are you doing what you're doing when you're doing it?” If you can account for one-hundred percent of time spent in the workplace, you're more organized than most people; if not, you need to rethink your day. Getting Organized at Work provides 24 proven tips, tools, and strategies that will help you analyze your use of time, root out inefficiencies, and change bad habits. Address the practical, realistic challenges inside and you'll soon see measurable differences in your productivity. This constructive, high-speed guide offers all the information you'll need to: Organize and prioritize the elements of your day Develop and use a master list to keep your mind clear and the work flowing Set realistic goals by anticipating unplanned, time-wasting obstacles Plan, schedule, and conduct meetings so you don't waste your-and everyone else's-precious time Convert your telephone and email inboxes from time-wasters into time-savers These simple tips will help you elimi
Experienced readers of Warren Buffett's letters to theshareholders of Berkshire Hathaway Inc have gained an enormouslyvaluable informal education. This book features letters thatdistill in plain words all the basic principles of sound businesspractices.
How do you keep your customers coming back-and get them tobring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring anduseful perspectives, all in one place. This collection of HBR articles will help you: - Turn angry customers into loyal advocates - Get more people to recommend you - Boost customer satisfaction by satisfying your employees - Focus on profitable customers--whether they're loyal or not - Invest in the right CRM technology for your business - Mine customer data for more effective marketing - Increase your customers' lifetime value
Now in a striking new hardcover edition, Fooled by Randomnessis the word-of-mouth sensation that will change the way you thinkabout business and the world. Nassim Nicholas Taleb–veteran trader,renowned risk expert, polymathic scholar, erudite raconteur, andNew York Times bestselling author of The Black Swan–has written amodern classic that turns on its head what we believe about luckand skill. This book is about luck–or more precisely, about how we perceiveand deal with luck in life and business. Set against the backdropof the most conspicuous forum in which luck is mistaken forskill–the world of trading–Fooled by Randomness providescaptivating insight into one of the least understood factors in allour lives. Writing in an entertaining narrative style, the authortackles major intellectual issues related to the underestimation ofthe influence of happenstance on our lives. The book is populated with an array of characters, some of whomhave grasped, in their own way, the significance
Based on the best-seller Phonics Pathways, a complete approachto teaching phonics and early reading Dolores Hiskes has developed a wealth of helpful teachingaides based on her best-selling book Phonics Pathways. This boosterpack includes 46 double-sided flash cards that illustrate thesounds and spelling patterns of the English language; SpeakingPathways, a lively 35-minute audio CD that demonstrates the soundsof spoken English; and three fun phonics games: WordWorks, whichreviews and reinforces phonics reading skills, Blendlt, whichreinforces knowledge of beginning spelling patterns, and The TrainGame, which features individual "train car" cards that kids puttogether to make longer words. Companion CD demonstrates the sounds of spoken English Contains games that have been classroom-tested and proveneffective Offers aides that are at once challenging and a fun way to learnreading skills These powerful phonics teaching tools can be used with beginningreaders, English language learners, d
The definitive guide to fixed income investing--revised andupdated for the new era of investing The Handbook of Fixed IncomeSecurities is the investing industry's most trusted, widelyfollowed fixed income reference. For nearly three decades,investors have been drawn to its unparalleled scope, detail, andexpertise. Now, the world's most authoritative fixed incomeresource has been updated with facts and formulas to help youbetter analyze, value, and manage fixed income instruments andtheir derivatives in today's evolving marketplace. This thoroughlyrevised eighth edition includes detailed discussions of: Types,features, and uses of fixed income securities Active and structuredportfolio management strategies Basics of fixed income analytics,from bond pricing to price volatility measures Risks and riskcontrol strategies Interest rate and credit derivatives and theirportfolio management applications Asset-backed securities,collateralized debt obligations, and innovative fixed incomeapplications The Handbook
Is your company spending too much time on strategydevelopment--with too little to show for it? If you read nothing else on strategy, read these 10 articles.We've combed through hundreds of Harvard Business Review articlesand selected the most important ones to help you catalyze yourorganization's strategy development and execution. HBR's 10 Must Reads on Strategy will inspire you to: ? Distinguish your company from rivals ? Clarify what your company will and won't do ? Craft a vision for an uncertain future ? Create blue oceans of uncontested market space ? Use the Balanced Scorecard to measure your strategy ? Capture your strategy in a memorable phrase ? Make priorities explicit ? Allocate resources early ? Clarify decision rights for faster decision making"
Discover how to access your creative power to boost yoursuccess in business Success in business demands constantcreativity. Generating fresh solutions to problems and the abilityto invent new products or services for a changing market are partof the intellectual capital that gives a company its competitiveedge. "Business Innovation For Dummies" gives you practical,easy-to-follow information for generating new ideas, usingcreativity to boost sales, solving problems creatively, masteringthe art of invention, honing creative thinking skills, andidentifying new opportunities. Advice on how to apply creativity tothe workplace Ideas for spicing up presentations Shows you howinnovation leads to more productive business "Business InnovationFor Dummies" is a must-have guide for anyone in business who islooking to harness their creativity to boost productivity andrevenue 9780470438541 Discover the ins and outs of constructing agreat business plan When you're establishing, expanding, orre-energizing a business, t
YaYa CEO Ferrazzi works with "Inc." writer Raz to explain theguiding principles he has mastered over a lifetime of reaching outto explain what it takes to build the kind of lasting, mutuallybeneficial relationships that lead to professional and personalsuccess.
Designing and Developing Training Programs is filled withpractical information, best practices, and proven strategies. Thisbook will help both new and experienced trainers design and developtraining programs that achieve results for both individuals andtheir organizations while meeting the challenges of today'sfast-paced, rapidly changing learning environment. Created to beeasy-to-use, Designing and Developing Training Programs covers awide range of topics, including how to: Ensure that training is needed, relevant, and cost-effective Analyze the needs and characteristics of the audience Write behavioral learning Select the right content and design activities that help peoplelearn Develop effective learning materials Create a program evaluation Design virtual and remote training programs Praise for Designing and Developing Training Programs "Janis Fisher Chan is truly a master designer, having an uncannyability to help people to truly think. Her book is of real serviceto anyone in the field of training."
*Starred Review* Bakan, an internationally recognized legal scholar and professor of law at the University of British Columbia, takes a powerful stab at the most influential institution of our time, the corporation. As a legal entity, a corporation has as its edict one and only one goal, to create profits for its shareholders, without legal or moral obligation to the welfare of workers, the environment, or the well-being of society as a whole. Corporations have successfully hijacked governments, promoting free-market solutions to virtually all of the concerns of human endeavor. Competition and self-interest dominate, and other aspects of human nature, such as creativity, empathy, and the ability to live in harmony with the earth, are suppressed and even ridiculed. Bakan believes that, like Communism, this ideological order cannot last and that corporate rule must be challenged to bring balance and revive the values of democracy, social justice, equality, and compassion. This eye-opening look at a system "prog
