Managing people is fraught with challenges--even if you're aseasoned manager. Here's how to handle them. If you read nothing else on managing people, read these 10articles. We've combed through hundreds of Harvard Business Reviewarticles and selected the most important ones to help you maximizeyour employees' performance. HBR's 10 Must Reads on Managing People will inspire you to: ? Tailor your management styles to fit your people ? Motivate with more responsibility, not more money ? Support first-time managers ? Build trust by soliciting input ? Teach smart people how to learn from failure ? Build high-performing teams

Services requiring parts has become a $1.5 trillion business annually worldwide，creating a tremendous incentive to manage the logistics of these parts efficiently by making planning and operational decisions in a rational and rigorous manner。This book provides a broad overview of modeling approaches and solution methodologies for addressing service parts inventory problems found in high-powered technology and aerospace applications。The focus in this work is on the management of high cost，low demand rate service parts found in multi-echelon settings。The text may be used in a variety of courses for first-year graduate students or senior undergraduates，as well as for practitioners，requiring only a background in stochastic processes and optimization。It will serve as an excellent reference for key mathematical concepts and a guide to modeling a variety of multi-echelon service parts planning and operational problems。

Discovering the Leader in You Workbook From the Center for Creative Leadership (CCL) comes a highlyaccessible workbook based on the concepts outlined in the revisedand updated edition of Discovering the Leader in You. The workbookcontains a variety of questions and exercises designed to helpprofessionals reflect on, examine, explore, and discover conceptsand issues related to their role as leaders. Most of the activitiescan be completed while working through the book, others requiremore time, and some involve other people. To gain the greatestbenefit, it is suggested that all the activities be done asthoughtfully and as honestly as possible. Once you have completed the exercises and tasks outlined in theworkbook, you will be able to Clarify your purpose for leading, based on a clear leadershipvision and a core set of values Articulate your leadership strengths and areas fordevelopment Understand who you are as a leader in the context of both yourwork and your personal life

From America’s most authoritative source: the quintessentialprimer on understanding and managing your money Money courses through just about every corner of our lives andhas an impact on the way we live today and how we’ll be able tolive in the future. Understanding your money, and getting it towork for you, has never been more important than it is today, asmore and more of us are called upon to manage every aspect of ourfinancial lives, from managing day-to-day living expenses toplanning a college savings fund and, ultimately, retirement. FromThe Wall Street Journal, the most trusted name in financial andmoney matters, this indispensable book takes the mystery out ofpersonal finance. Start with the basics, learn how they work, andyou’ll become a better steward of your own money, today and in thefuture. Consider The Wall Street Journal Complete Personal FinanceGuidebook your cheat sheet to the finances of your life. This bookwill help you: ? Understand the nuts and bolts

In Hardball for Women, Pat Heim shows women how to breakpatterns of behavior that have put them at a disadvantage in thebusiness world of men. Whether the arena is a law firm, a medicalgroup, a corporation, or any other work environment, Hardball forWomen decodes the male business culture and gives readersstrategies on how to use its rules to get ahead—and stay ahead.Readers will learn to: Be assertive without being obnoxious Display confidence Engage in smart self-promotion Lead both men and women—and recognize the differences betweenthem Use "power talk" language to your advantage

The book that shows how to get the job done and deliverresults . . . whether you’re running an entire company or in yourfirst management job Larry Bossidy is one of the world’s most acclaimed CEOs, a manwith few peers who has a track record for delivering results. RamCharan is a legendary advisor to senior executives and boards ofdirectors, a man with unparalleled insight into why some companiesare successful and others are not. Together they’ve pooled theirknowledge and experience into the one book on how to close the gapbetween results promised and results delivered that people inbusiness need today. After a long, stellar career with General Electric, Larry Bossidytransformed AlliedSignal into one of the world’s most admiredcompanies and was named CEO of the year in 1998 by Chief Executivemagazine. Accomplishments such as 31 consecutive quarters ofearnings-per-share growth of 13 percent or more didn’t just happen;they resulted from the consistent practice of the discipline ofexe

Most company's change initiatives fail. Yours don't haveto. If you read nothing else on change, read these 10 articles. We'vecombed through hundreds of Harvard Business Review articles andselected the most important ones to help you spearhead change inyour organization. HBR's 10 Must Reads on Change will inspire you to: - Lead change through eight critical stages - Establish a sense of urgency - Overcome addiction to the status quo - Mobilize commitment - Silence naysayers - Minimize the pain of change - Concentrate resources - Motivate change when business is good

Make sure your message is heard with this important guide tobusiness communications. Learn all you need to know about successful communication, frominterpreting body language to writing letters, optimizing meetings,and speaking on the telephone. Communicate Clearly shows you how tohold an audience when making presentations and how to take notes orcompile reports, and it also provides practical techniques for youto try in different settings. Power tips help you handle real-lifesituations and develop the first-class communication skills thatare the key to a productive and informed workplace. The EssentialManager have sold more than 1.9 million copies worldwide!Experienced and novice managers alike can benefit from thesecompact guides that slip easily into a briefcase or a portfolio.The topics are relevant to every work environment, from largecorporations to small businesses. Concise treatments of dozens ofbusiness techniques, skills, methods, and problems are presentedwith hundreds of photos, chart

Operational Risk Management offers peace of mind to business and government leaders who want their organizations to be ready for any contingency, no matter how extreme. This invaluable book is designed to be used as both a preparatory resource for when times are good and an emergency reference when times are bad. Author Mark Abkowitz gets managers up to speed on what they should be prepared to deal with and offers real solutions for putting those business continuity plans in place. From natural and man-made disasters to terrorist attacks, Operational Risk Management is destined to become every risk manager's ultimate weapon to help their organization survive — no matter what. Using fascinating case studies, this timely book examines risk from worldwide disasters and their underlying causes from three perspectives: manmade accidents, terrorist acts, and natural disasters Examines whether each event could have been prevented Shows how these casualty events share many risk factors in common,

The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with: Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating。

Strategy creation is about doing the right things; implemen-tation is about doing things right. Both sides of the strategy equation must be aligned and managed well for today's organi-zations to succeed. Strategy draws on more than two decades of research and advice from leading thinkers to arm managers with the knowledge and hands-on tools they need to actively and confidently participate in strategy formulation and execution. Managers will learn how to: Identify the strategy that best fits their business； Get the right people on board； Align structure, resources, and people to achieve goals； Execute action plans that produce results. 作者简介： Harvard Business ReviewHarvard Business Review is a general management magazine published since 1922 by Harvard Business School Publishing， owned by the Harvard Business School. A research-based magazine written for business practitioners， it claims a high ranking business readership and enjoys the reverence of academics， exe

The bestselling success book of all time is updated and revised with contemporary ideas and examples. Think and Grow Rich has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" The man who asked and listened for the answer, Napoleon Hill, is now counted in the top ranks of the world's winners himself. The most famous of all teachers of success spent "a fortune and the better part of a lifetime of effort" to produce the "Law of Success" philosophy that forms the basis of his books and that is so powerfully summarized in this one. In the original Think and Grow Rich, published in 1937, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles. In the updated version, Arthur R. Pell, Ph.D., a nationally known author, lecturer, and consultant in human resources management and an expert in applying Hill's thought, deftly interweaves anecdo

With their 1994 international bestseller, Dealing with PeopleYou Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed acivility-starved world with no-nonsense strategies for dealing withdifficult people with tact and skill. Since then, cell phones, theInternet, voice mail, and other technological wonders designed tobring people closer together have only made it that much harder toavoid "people you can't stand;" even worse, they've also createdexciting new ways for annoying people to realize their talent forbeing pains in the butt. Updated and revised for the digital age, this new edition ofBrinkman and Kirschner's bestselling guide shows readers how tosuccessfully combat the whiners, grenades, tanks, snipers,close-talkers, pedants, and other rude, crude, and inconsideratepeople who can ruin your day at work, in stores, on the street, inrestaurants, at the movies, in waiting rooms, by fax, phone, andE-mail, and in cyberspace.

Is your company spending too much time on strategydevelopment--with too little to show for it? If you read nothing else on strategy, read these 10 articles.We've combed through hundreds of Harvard Business Review articlesand selected the most important ones to help you catalyze yourorganization's strategy development and execution. HBR's 10 Must Reads on Strategy will inspire you to: ? Distinguish your company from rivals ? Clarify what your company will and won't do ? Craft a vision for an uncertain future ? Create blue oceans of uncontested market space ? Use the Balanced Scorecard to measure your strategy ? Capture your strategy in a memorable phrase ? Make priorities explicit ? Allocate resources early ? Clarify decision rights for faster decision making"

A hands-on, interactive guide to managing your monday andbuilding your financial future Many of the worksheets in this book are available online and can besaved, printed, and recalculated at any time. Go to:WSJ.com/BookTools Understanding your money, and getting it to work for you, is moreimportant today than it ever was, because you alone are responsiblefor every aspect of your financial life, from managing yourday-to-day living expenses to planning a college savings fund and,ultimately, retirement. The sooner you start taking control of yourfinancial life the better, and there’s no greater authority onfinancial matters than The Wall Street Journal . Thisworkbook takes the mystery out of personal finance and addressesevery topic you’ll need to master, from building a solid financialbase to growing your financial assets. Worksheets, charts, andstep-by-step instructions throughout help you do the math and workthrough the basics, making it quick and easy to organize your cashand eventually build wealth.

Learn all you need to know about delegation, from decidingwhich tasks to delegate and selecting an appropriate candidate toensuring the brief is clear and the task is completed. How toDelegate shows you how to free your time and motivate your staff,plus it provides practical techniques to try when delegating. Powertips help you handle real-life situations and develop first-classdelegation skills that will dramatically improve results andrelationships. The Essential Manager have sold more than 1.9 million copiesworldwide! Experienced and novice managers alike can benefit fromthese compact guides that slip easily into a briefcase or aportfolio. The topics are relevant to every work environment, fromlarge corporations to small businesses. Concise treatments ofdozens of business techniques, skills, methods, and problems arepresented with hundreds of photos, charts, and diagrams. It is themost exciting and accessible approach to business andself-improvement available.

This earnest guide to career transition periods-when a new job or promotion puts an employee in an unfamiliar role-asserts, reassuringly, that navigating the all-important first 90 days is a "teachable skill." Business professor Watkins, co-author of Right From the Start: Taking Charge in a New Leadership Role, lays out a "standard framework" for leadership transitions, based on "five fundamental propositions," "ten key challenges," and a four-fold typology of situations that new managers find themselves in. Fortunately, Watkins balances the theorizing with practical steps managers can take to get on top of things and initiate changes, including elaborate self-assessment checklists, planning exercises and meticulous guidelines on how to have conversations with underlings and bosses. His advice, if not very original, is sound. He warns managers not to assume that their existing skills will suffice for new roles, advises them to pursue small-scale "early wins" to boost credibility, and admonishes workplace Mach

Selling on eBay(r) can be confusing, frustrating, and oftendiscouraging, no matter the seller's skill level. Most sellers areself-taught, starting with a beginner's book and progressing totrial-and-error listings that produce hit-or-miss results andexpensive mistakes. eBay(r) sellers often have so many questions,problems, and, at the same time, so many creative ideas thatsometimes "listing paralysis" occurs. Where do they go to get theiranswers? eBay(r) help desk representatives can only providesterile, procedural answers-not practical, tactical solutions. Manygood books about eBay(r) are on the market, and although the moreintermediate and advanced books provide good tips and strategies,they miss the most critical need eBay(r) sellers have-solving theirproblems.

Updated with a new chapter that draws on behavioral finance, the field that studies the psychology of investment decisions, here is the best-selling, authoritative, and gimmick-free guide to investing. Burton G. Malkiel evaluates the full range of investment opportunities from stocks, bonds, and money markets to real estate investment trusts and insurance, home ownership, and tangible assets such as gold and collectibles. This edition includes new strategies for rearranging your portfolio for retirement along with the book's classic life-cycle guide to investing, which matches the needs of investors in any age bracket. A Random Walk Down Wall Street long ago established itself as a must-read, the first book to purchase before starting a portfolio, and it remains the best investing guide money can buy.

How to implement social technology in business, spurcollaborative innovation and drive winning programs to improveproducts, services, and long-term profits and growth. The road to social media marketing is now well paved: A July2009 Anderson Analytics study found 60% of the Internet populationuses social networks and social media sites such as Facebook,MySpace, and Twitter. Collaboration and innovation, driven bysocial technology, are “what’s next.” Written by the author of the bestselling Social MediaMarketing: An Hour a Day in collaboration with Jake McKee, SocialMedia Marketing: The Next Generation of Business Engagementtakesmarketers, product managers, small business owners, seniorexecutives and organizational leaders on to the next step in socialtechnology and its application in business. In particular, thisbook explains how to successfully implement a variety tools, how toensure higher levels of customer engagement, and how to build onthe lessons learned and information gleaned f

With a new Afterword by the author and a new Foreword by MarkCuban In this commanding big-picture analysis of what went wrong incorporate America, Alex Berenson, a top financial investigativereporter for The New York Times, examines the common threadconnecting Enron, Worldcom, Halliburton, Computer Associates, Tyco,and other recent corporate scandals: the cult of the number. Every three months, 14,000 publicly traded companies report salesand profits to their shareholders. Nothing is more important inthese quarterly announcements than earnings per share, the lodestarthat investors—and these days, that’s most of us—use to judge thehealth of corporate America. earnings per share is the number forwhich all other numbers are sacrificed. It is the distilled truthof a company’s health. Too bad it’s often a lie. Alex Berenson’s The Number provides a comprehensiv, brutallyfactual overview of how Wall Street and corporate America losttheir way during the great bull market tha

Whether challenged with taking on a startup, turning a business around, or inheriting a high-performing unit, a new leader's success or failure is determined within the first 90 days on the job. In this hands-on guide, Michael Watkins, a noted expert on leadership transitions, offers proven strategies for moving successfully into a new role at any point in one's career. The First 90 Days provides a framework for transition acceleration that will help leaders diagnose their situations, craft winning transition strategies, and take charge quickly. Practical examples illustrate how to learn about new organizations, build teams, create coalitions, secure early wins, and lay the foundation for longer-term success. In addition, Watkins provides strategies for avoiding the most common pitfalls new leaders encounter, and shows how individuals can protect themselves-emotionally as well as professionally-during what is often an intense and vulnerable period. Concise and actionable, this is the surviv

Corporate candy giants Milton Hershey and Forrest Mars builtbusiness empires out of one of the world's most magical,sought-after substances: chocolate. In The Emperors of Chocolate,Jo?l Glenn Brenner--the first person to ever gain access to thehighly secretive companies of Hershey and Mars--spins a uniquestory that takes us inside a world as mysterious as Willy Wonka'sChocolate Factory. Packed with flavorful stories and outrageouscharacters that give the true scoop on this real-life candyland,The Emperors of Chocolate is a delectable read for business buffsand chocoholics alike. Start reading and you'll soon be hungry formore.

The One–Page Project Manager shows you how to boil down any project into a simple, one–page document that can be used to communicate all essential details to upper management, other departments, suppliers, and audiences. This practical guide will save time and effort, helping you identify the vital parts of a project and communicate those parts and duties to other team members.

Bestselling author Harvey Mackay reveals his techniques forthe most essential tool in business--networking, the indispensableart of building contacts. Now in paperback, Dig Your Well Before You're Thirsty is HarveyMackay's last word on how to get what you want from the worldthrough networking. For everyone from the sales rep facing acareer-making deal to the entrepreneur in search of capital, DigYour Well explains how meeting these needs should be no more than afew calls away. This shrewdly practical book distills Mackay'swisdom gleaned from years of "swimming with sharks," including: