What's the single biggest obstacle salespeople face?Resistance. In Zero-Resistance Selling, five of the most respected salesauthorities in America have joined together to prepare the firstand only customized application of Psycho-Cybernetics to overcomeall types of sales resistance. Any sales representative or sales management professional can useMaxwell Maltz's high-powered battery of mental training exercisesto enhance selling ability and get immediate results. Topicsinclude conquering call reluctance, creating your ownzero-resistance selling environment, anticipating and eliminatingstalls and objections, selling effectively even when you're in overyour head, converting stress into power and zooming out of sellingslumps. Once learned, these durable techniques will last through alifetime of professional selling. Lifting the art of sales to a whole new level, Zero-ResistanceSelling is destined to take its place alongside How to Win Friendsand Influence People, Think and Grow Rich and

Presenting twelve breakthrough practices forbringing creativity into all human endeavors, The Art ofPossibility is the dynamic product of an extraordinary partnership.The Art of Possibility combines Benjamin Zander's experience asconductor of the Boston Philharmonic and his talent as a teacherand communicator with psychotherapist Rosamund Stone Zander'sgenius for designing innovative paradigms for personal andprofessional fulfillment. The authors' harmoniously interwovenperspectives provide a deep sense of the powerful role that thenotion of possibility can play in every aspect of life. Throughuplifting stories, parables, and personal anecdotes, the Zandersinvite us to become passionate communicators, leaders, andperformers whose lives radiate possibility into the world

Robert E. Lee was a leader for the ages. The man heralded byWinston Churchill as "one of the noblest Americans who ever lived"inspired an out-manned, out-gunned army to achieve greatness on thebattlefield. He was a brilliant strategist and a man of unyieldingcourage who, in the face of insurmountable odds, nearly changedforever the course of history. "A masterpiece—the best work of its kind I have ever read.Crocker's Lee is a Lee for all leaders to study; and to work, quitedeliberatelya, to emulate." — Major General Josiah Bunting III,superintendent of the Virginia Military Institute In this remarkable book, you'll learn the keys to Lee's greatnessas a man and a leader. You'll find a general whose standards forpersonal excellence was second to none, whose leadership wasfounded on the highest moral principles, and whose character wasmade of steel. You'll see how he remade a rag-tag bunch of men intoone of the most impressive fighting forces history has ever known.You'll also discover oth

From one of the most dynamic businessmen in the country: amotivational doctrine for those who want to make their mostambitious dreams come true. Emilio Estefan-husband to singer Gloria Estefan and founder ofthe Latin pop legend Miami Sound Machine-is the embodiment of theAmerican dream. He came to the United States as a Cuban refugee andwent on to become one of the most successful producers in musichistory and a self-made entrepreneur. Blessed with an optimistic outlook and an unwavering confidencein himself and his intuition, Emilio succeeds on his own terms, andnow, in The Rhythm of Success, he establishes the guidingprinciples readers will need to start and grow their own businessor climb the corporate ladder. Emilio imparts the basics needed toidentify values, believe in ideas and establish plans that willlast for a lifetime.

The book that catches the crest of Web 2.0 and shows how anybusiness can harness its power by increasing whuffie, the store ofsocial capital that is the currency of the digital world. Everyone knows about blogs and social networks such as Facebookand Twitter, and has heard about someone who has used them to growa huge customer base. Everyone wants to be hands-on, grassroots,and interactive, but what does this mean? And more to the point,how do you do it? As one who has actually launched a company using the power ofonline communities, and who now advises large and small companies,Tara Hunt (named by the San Francisco Chronicle, along withluminaries Jimmy Wales and Tim O’Reilly, as a digital Utopian) isthe perfect person to do this book. While The Whuffie Factor will traverse the landscape of Web 2.0and show how to become a player, it is not just another book aboutonline marketing. People see the huge business potential of theonline world and the first impulse is: Let’s throw a bunc

The motivations behind today's most successful leaders and entrepreneurs come to a simple yet decisive explanation: there are people who give, people who take, people who match, and people who fake. Our world is filled with these givers, takers, matchers and fakers. Amazingly, those who succeed (not only personally but for their clients and companies) don't take or match. They give. (Although they're not necessarily philanthropic.) GIVE AND TAKE presents the fascinating secrets to givers' success. The results are unequivocal: givers gain big. Jack Welch, Richard Branson, Jon Huntsman Sr. - all of them are givers. In a world in which so many takers such as Bernard Madoff and Raj Rajaratnam have ruined lives and reputations, this book will reassure readers that the real power lies in becoming a giver. Since the vast majority of people aren't born givers, Grant not only presents the case for why givers win, he also offers their hidden strategies for winning.

New rules for the new game: the ideas that every business needs to win in the customereconomy In The Agenda , Michael Hammer showscompanies how to prosper in today’s world of slow growth, fiercecompetition, and enormously powerful customers. The winners in thisextraordinarily difficult environment—companies like IBM, DukePower, Progressive Insurance, and GE—succeed through superioroperations. Their costs are lower and their quality higher thantheir competitors’; they get new products to market faster and theyprovide better customer service. How do they do it? Throughnear-fanatical attention to the basics of business, and by managingthese basics in new and creative ways. The Agenda teaches the ideas and techniques that anycompany—large or small, service ?rm or manufacturer—can use toout-execute and out-innovate its competitors. Businesses thatfollow these principles will grow by taking market share away fromthose that do not. While others decline, your company can thri

After 12 years in the international designer fashion mail order business, Patricia Davidson started thesiteguide.com, an upmarket fashion, beauty and lifestyle website directory. She’s a regular contributor to Conde Nast’s easylivingmagazine.com and has been published on online shopping in many women’s magazines and newspapers. She’s the author of the bestselling Shopaholic’s Guide to Buying Online and has made numerous press and TV appearances, leading Eamon Holmes to dub her “The fairy godmother of online shopping”.

An Apple Store customer asks for the latest iPhone in blackbut suddenly changes to white when he sees others choosing it. Acitizen of a former communist country picks~ a drink at random;soda is soda, he says. A young man and woman decide tomarry--knowing that they'll meet for the first time on theirwedding day. In THE ART OF CHOOSING, Columbia University profes- sor SheenaIyengar, a leading expert on choice, asks fascinating questions:Are our choices innate or created by culture? Why do we sometimeschoose against our best interests? How much control do we reallyhave? What's the relationship between choice and freedom? Drawingon her award-winning, discipline: spanning research, thisremarkable book illuminates the joys and challenges ofchoosing--and shows us how we can choose better, one choice at atime.

Who hasn’t been frustrated by the unnecessary stress andaggravation caused by troublesome co-workers? This hard-hitting desktop book provides all the proven techniquesand strategies to create better relationships with the people atwork who can make life miserable. Conveniently organized in an A-to-Z format for quick, easyreference, Solomon offers practical ways to turn awkward situationsto your advantage. Learn to cope with hostile, presumptuous,manipulative, or critical co-workers, and get cooperation as wellas respect from colleagues.

"From investing in big ideas about which you are passionate tofinding the courage to take action to profiting from thecompetitive advantage, Dr. Doug gives you a clear process to takeyou to the next level." -Jeff Taylor, founder of Monster.com andEons.com It's not good enough to simply want to be the best-you must bewilling to make the hard choices and changes that will get youwhere you want to be. High achievers in some of the most pressurized jobs in corporateAmerica are able to move beyond good to exceptional-no matter whatthe economic or social pressures-because they fully engage eightprinciples that keep them on the success track. From understanding core motivation to gaining self-awareness,setting goals to taking smart risks, identifying one's competitiveadvantage to developing inner confidence, and appreciating theimportance of the process to being accountable, 8 Ways to Greatdemonstrates how these principles direct the decisions of topperformers and how you, too, can integrate

The Pixar Touch is a lively chronicle ofPixar Animation Studios' history and evolution, and the “fraternityof geeks” who shaped it. With the help of animating genius JohnLasseter and visionary businessman Steve Jobs, Pixar has become thegold standard of animated filmmaking, beginning with a shortspecial effects shot made at Lucasfilm in 1982 all the way upthrough the landmark films Toy Story, Finding Nemo, Wall-E, and others. David A. Price goes behind the scenes of the corporatefeuds between Lasseter and his former champion, Jeffrey Katzenberg,as well as between Jobs and Michael Eisner. And finally he exploresPixar's complex relationship with the Walt Disney Company as ittransformed itself into the $7.4 billion jewel in the Disneycrown.

This liberating book refutes the myth that creativity is agift limited to a select few. Ray and Myers provide simpleguidelines for unlocking the creative essence in all of us. 25drawings.

It doesn’t take a million to make a million—it just takes abook like this. With advice on investing, saving, and money management, thelatest edition of this popular guide expands on the habits andstrategies that will bring financial success. The authors presentsuccinct and complete information on knowing the wealth index,using the debt pyramid reduction program, hiring financialadvisors, and more.

Do you think it's possible to truly enjoy your job? No matterwhat it is or where you are? Timothy Gallwey does, and in thisgroundbreaking book he tells you how to overcome the innerobstacles that sabotage your efforts to be your best on thejob. Timothy Gallwey burst upon the scene twenty years ago with hisrevolutionary approach to excellence in sports. His bestsellingbooks The Inner Game of Tennis and The Inner Game ofGolf , with over one million copies in print, changed the way wethink about learning and coaching. But the Inner Game that Gallweydiscovered on the tennis court is about more than learning a betterbackhand; it is about learning how to learn, a critical skill that,in this case, separates the productive, satisfied employee from therest of the pack. For the past twenty years Gallwey has taken hisInner Game expertise to many of America's top companies, includingAT T, Coca-Cola, Apple, and IBM, to teach their managers andemployees how to gain better access to their own internalresourc

Escape the cube. Ditch the commute. It’s not just a dreamanymore. Many people already spend 12 hours a day getting to work,working, getting home from work. Here’s some good news: thanks toadvances in technology, acceptance of outsourcing, the trendtowards corporate flextime, and other factors, working from home iseasier than ever. Good Morning America’s Workplace Contributor Tory Johnson andconsumer advocate Robyn Freedman Spizman tell readers exactly howto turn today’s cultural change to their advantage without givingup an income. Specific business plans will teach them how to: ? Take their current position home ? Find a new company whose policies will allow them to work fromhome ? Reseach a product they believe in, and sell it from home ? Start their own business, doing something they love, for aminimal initial investment With real-life stories, a step-by-step plan, resource guides, andlists of scams to avoid, this is the book that will help readersfi

What Are Employers Really Looking for? It's Not What You Think. More people than ever are applying for the same few jobs. Surfingjob boards and submitting a dozen résumés a day just doesn't work.The 6 Reasons You'll Get the Job shows you exactly how to tailoryour pitch and stand out from the crowd so that you get hired. Talent alone will not get you the job. The short list ofcandidates all have the ability to do the work, so what makes thedifference? Whether employers know it or not, intuitively they arealways looking for a candidate who meets or exceeds each of sixqualities: ? Presentation ? Ability ? Dependability ? Motivation ? Attitude ? Network These qualities may sound familiar, but you'll be surprised athow employers judge them. You'll discover how to promote these sixqualities to your advantage so employers take notice. You'll alsolearn proven strategies for finding jobs in the Hidden Market whileyour compe

Michael Corbett host of Extra's Mansionsand Millionaires shares his strategies, tips, andnever-before-revealed insider techniques that have helped him makea fortune in real estate no matter what the market isdoing! Especially in Today's Market , it is essential to leanhow to be smart, safe and conservative when flipping. This book is for aspiring flippers, first-time home buyers, or anyhomeowner who wants to create big profits and own their ultimatedream home—mortgage free! Starting with the essentials, Corbettshares how to crunch the numbers to instantly determine a house'sprofit potential. He teaches you how to streer clear of the "nomoney down gurus" by teaching you the safe and practicalstrategies you need to know in this market . He then coversevery step from purchase to sale:

From the bestselling author of Financial Peace, this companionvolume to More Than Enough is a step-by-step guide to buildingwealth while strengthening your marriage and family. In Financial Peace, Dave Ramsey showed readers how to get out ofdebt. Now he uses the same blend of down-home wisdom and straighttalk to take readers to the next step: building wealth. But successmeans more than money--it means having a happy marriage and family.In How to Have More Than Enough, Dave Ramsey guides readers downthe path to true success. Rather than gimmicks or quick fixes, Ramsey's method forachieving financial and familial stability focuses on ten traitsessential to creating prosperity, teaching children about money,living debt-free, and achieving marital bliss when it comes tofinances. His easy-to-follow workbook illustrates each of thesetraits and allows readers to frequently assess their progress andhonestly evaluate their situation. How to Have More Than Enoughoffers readers and their spouses the c

The Right Phrase for Every Situation?Every Time Whether you're a project manager, department head, or CEO, youhave to choose the perfect words to inspire real teamwork. Thisquick-reference guide addresses all the issues you could possiblyencounter working with a team-offering hundreds of ready-to-usephrases for every situation. From managing interpersonal conflictsto motivating an entire company, you'll find the exact words youneed to: ·Get people to work with, not against each other. ·Use positive feedback to promote and reward teamwork. ·Inspire communication at every level of the team. ·Build a winning team mindset that can't lose!. The key to successful collaboration is right here at yourfingertips-in this easy-to-use, subject-by-subject collection ofempowering words and fail-proof phrases.

It’s Never Too Late to Top Your Personal Best. Both a riveting account of a life spent pulling off improbabletriumphs and a report back from the front of the global-energy andnatural-resource wars, The First Billion Is the Hardest tells thestory of the remarkable late-life comeback that brought the famedoilman and maverick back from bankruptcy and clinical depression.Along the way, the man often called the “Oracle of Oil” shares theinsights that have made him a legend–and describes thebillion-dollar bets he is now making in hopes of securing America’senergy independence. “Sassy...breezes along...salted with earthyaphorisms.”—Bloomberg.com “Boone’s analysis of America’s energy situation is 100 percent onthe money....The country should listen to him–now!” —WarrenBuffett, chairman and CEO, Berkshire Hathaway “Self-deprecating and audacious...overall, it’s decidedlyinformative about the machinations of business.” –Dallas MorningNews “A fas