As technology, globalization, and business innovation advance atbreakneck speed, the question “What would Drucker do now?” becomesmore relevant by the day. More than anyone of his time, PeterDrucker understood how the individual, the organization, andsociety are interrelated. And no one better recognized andarticulated the challenges facing all three—or came up with morepractical solutions to those challenges. Since 2007, the Drucker Institute’s executive director, RickWartzman, has been asking what Drucker would do on a regular basis—in his popular online column for Bloomberg Businessweek. In eachpiece, Wartzman introduces a current issue and provides a view ofit through the eyes of Peter Drucker, based on his deep knowledgeof Drucker’s ideas and ideals. What Would Drucker Do Now? culls Wartzman’s best, most timelycolumns into a single volume, offering a perspective on businessand society you won’t find anywhere else. Featuring more than 80articles, the book is organized into seven themati

As more and more new technologies—Internet blogs, satellite TV, and TiVo—enter the marketplace, they create new opportunities for corporate communications. How can organizations tap into the power of these technological advances and increase their competitive advantage? Using dozens of case studies from well-known companies such as General Electric,?FedEx, Procter & Gamble, Merck, Boeing, and Intel, Delahaye president and public relations scientist Mark Weiner offers a?research-based model for creating and implementing public relations programs that will generate desired results and improve an organization's ROI. Written as a highly accessible hands-on guide, Unleashing the Power of PR explains how to use market research methods to plan and evaluate public relations programs scientifically. The author explores the benefit of learning to speak to senior executives in a way that will improve communications and ultimately help strengthen PR performance and results. In addition, the book debunks c

In today's job market, organizations are impatient for results, so managers feel they need to make a fast and powerful impact to establish themselves in a new position. Sudden Impact on the Job is based on interviews with many successful executives and business luminaries who endured highly visible transitions. The Book explores the factors that contribute to success and provides best practices for starting off on the right foot. At the same time, it dispels many commonly held beliefs about successful executives.

"Competing on Analytics" is hardly the last word on the matter, but it is a useful primer for a business field that seems likely only to grow in importance.

Praise for Career Distinction "Hands down, this book is the bible on branding for your career!" — Susan Britton Whitcomb, author of Job Search Magic "As a professional resume writer and career coach, I have extolled the concept of personal branding for my clients for years. Now, for the first time ever, I have an outstanding resource to recommend—Career Distinction by William Arruda and Kirsten Dixson. This book details the concept of personal branding in a magnificent and easy-to-digest presentation that is a must-buy for every serious job seeker." — Wendy S. Enelow, CCM, MRW, JCTC, CPRW Executive Director of the Career Masters Institute "Arruda and Dixson are widely respected in the global career coaching community as gurus who not only teach but live the personal branding model, and their expertise and passion show through on every page of this practical, indispensable book. I highly recommend it to all who want to distinguish themselves from the competition."

True fulfillment in life doesn't come solely from success at the office or happiness at home; it comes from both. What if there was a way for you to balance the pressures and demands of work against the needs of your personal life—while simultaneously increasing your success at living and working? There is a way, and The Power of You! is it. Scott Martineau shows that real, sustainable happiness and personal growth can only come about when you do powerful inner work, challenging old beliefs, habits, and patterns that no longer serve you. The Power of You! addresses the needs of today's busy professionals with tools, techniques, skills, and a philosophy that does away with short-term fixes and cheap emotional highs. Together, these tools and tactics provide a comprehensive guide to ultimate balance, happiness, and wealth for anyone who wants to understand what it takes to succeed and be happy in the twenty-first century. The Power of You! is a self-help book like no other. In addition to its pr

Property investing has become one of the first choices for both new and experienced investors in Australia today, and a 'property investment industry' has appeared and grown rapidly. With this growth has come an increase in the number of self-styled 'property experts', all too keen to share their sometimes questionable 'secrets of success'. Concerned at the number of investors she sees duped or convinced by 'property gurus' into making dubious investments, popular best-selling author Margaret Lomas has written this book to dispel the many myths surrounding positive cash flow property investing. In her trademark engaging style, she reveals just what positive cash flow property investing is, how it works and what it can achieve. No hype, no promises -- Margaret just tells the TRUTH about positive cash flow investing and how ordinary Australians can follow her advice and benefit from this form of investing too. 作者简介： MARGARET LOMAS has a Diploma in Financial Advising, a Certificate in Investme

20 Years of Defining Perfection The author takes us on a breathtaking "genchi-genbutu" (meaning"go and see") as if we are in Toyota City. A must-read for a carnut. Shin Sano CEO, Sano Research Assistant Research Professor, Illinois Institute of Technology'sInstitute of Design With his strong focus on the personalities behind the brand,Chester Dawson has crafted a compelling insider look at Lexus andits whirlwind history, from the company's risky beginnings andearliest setbacks to the current challenges it faces as the numberone luxury car manufacturer in the United States. Lexus: TheRelentless Pursuit is an essential read that I would recommend toboth Lexus enthusiasts and anyone else looking for real insightinto one of the world's most successful business stories. Kevin R.E. Watts Editor, The Lexus Enthusiast Praise for the Hard Cover Edition Toyota is the best car company in the world. From a truck-makerin World War II to a carmaker in the 1950s t

develop language skills to enhance success in negotiation. The book is filled with real-life examples revealing how to detect subtleties in manner and speech that negotiation novices fail to notice. You'll learn how to identify the 'choice points' that occur during negotiations, how to influence and redirect the conversation to address what you need and ultimately get what you want. The author helps you: Identify your negotiation style and its limitations Use language strategically whether you're being subtle or direct Recognize deception and manage it Position and persuade artfully Effectively negotiate one-on-one and in teams Deal constructively with your own and others—heated emotions

If the process of buying and selling makes the world go round, then why does it have such a lousy reputation? Customers are wary of those who come selling, and salespeople have become embarrassed by their roles. Reversing this trend means adopting a new mindset, different processes, and fresh disciplines. In Championship Selling, three of North America’s most respected sales leaders offer a powerful, yet remarkably simple, vision of what it means to sell, as well as innovative techniques and tools for establishing mutually productive relationships with customers. Most selling today is the same as it has always been — transactional. That is, the salesperson tries everything to get a foot in the door, follow their own agenda, close the deal and move on. However, transformational selling focuses on listening to, and working with, the customer to build enduring relationships that are valuable to both parties, and last far beyond the first transaction. Championship Selling portrays sales as a complex, vit

Looking beyond GE's legendary CEO Jack Welch, Rothschild takes a wider perspective on the company's history in this unwieldy management guide. Structuring the book around the various phases in the company's evolution, he looks all the way back to the founding by Thomas Edison in 1879 and analyzes the business lessons that have gradually emerged. At the same time, Rothschild, a former GE insider who formed his own consulting company in 1984, focuses on five key success areas: leadership, adaptability, talent, influence and networks, reinforcing key "takeaways" at the end of each chapter. Unfortunately, the book's chronological structure and overwhelming detail makes it read more like an annotated history than a management guide with business-changing insights. (Jan.)

Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: - planning - goal setting - compromise

Corporate executives struggle to harness the power of socialtechnologies. Twitter, Facebook, blogs, YouTube are where customersdiscuss products and companies, write their own news, and findtheir own deals but how do you integrate these activities into yourbroader marketing efforts? It's an unstoppable groundswell thataffects every industry -- yet it's still utterly foreign to mostcompanies running things now. When consumers you've never met are rating your company'sproducts in public forums with which you have no experience orinfluence, your company is vulnerable. In Groundswell, Josh Bernoffand Charlene Li explain how to turn this threat into anopportunity. In this updated and expanded edition of Groundswell, featuring anall new introduction and chapters on Twitter and social mediaintegration, you'll learn to: · Evaluate new social technologies as they emerge · Determine how different groups of consumers are participatingin social technology arenas · Apply a four-step

How to successfully navigate and prevent conflict From thepublishers of the popular Strength Deployment Inventory, Have aNice Conflict follows one man's fight to rescue his sinking career.Sales manager John Doyle would consider his career a success-he'shis company's top revenue driver, and his take-charge attitude getsthe job done. However, when he is passed over forpromotion-again-after losing two direct reports, who cite hisabrasive style as their reason for leaving, John is forced toreassess how he approaches his relationships. With the help of Mac,an expert in the art of Relationship Awareness Theory, John learnsthe three stages of conflict, and how he reacts in each. Once Johnrecognizes his own values and trigger points, as well those ofother people, he becomes able to better navigate terse situations,express his points in a way that resonates for other people, andeven avoid conflict altogether. Equipped with this newunderstanding of how other people interpret and react to conflict,John soon finds

At a time when airlines across North America and around the world are facing crisis after crisis, and many collapsing into bankruptcy, WestJet has become Canada's most successful airline and one of the two most profitable carriers in North America. WestJet got off the ground in 1996, with three aircraft and 220 employees serving just five western Canadian cities. Today, the company is soaring to new heights, with more than 6 million 'guests'; traveling on 44 planes, and WestJet's over 3,700 people providing service to 26 destinations. Flight Path is the first book to chronicle the amazing success story of Canada's leading low-fare airline. It offers a detailed look at WestJet's path to success and holds valuable lessons for any business reader: the empowering corporate philosophy and people-first culture; the low-cost structure that drives profitability; the passion for customer service that puts the fun back into flying; the focus on technology innovations; and the unwavering commitment to providin

Almost every business undertakes employee evaluations, but few do it right. Per-formance evaluations are a valuable opportunity for employees and employers to share constructive feedback and improve cooperation. This book is intended to help managers make the most of their annual performance evaluations. Properly administered, performance evaluations help in making decisions regard-ing layoffs, promotions, and raises; assessing training needs; improving substandard performance; measuring progress and growth; and setting goals. They can help motivate employees and keep employees and management working towards team goals. A well-designed employee evaluation program will not only help you keep tabs on employees, but can also serve as a valuable source of feedback on the state of your business as a whole.

If you are a CIO, or intend to become a CIO, or simply want to understand the strategic importance of IT for your entire enterprise, CIO Best Practices provides you with the best practice guidance on the key responsibilities of the CIO and its important role in modern organizations. This is the most definitive and important work you will find on achieving and exercising strategic IT leadership.

There are many books that discuss statistical forecasting this book is not one of them. This book provides a practical approach for the nonstatistical problems that forecasters face.

This thoroughly revised edition of the best-selling resource A Practical Guide to Needs Assessment offers a practical and comprehensive guide for practitioners who are responsible for Introducing a training program Creating adult education programs Assessing the development needs of a workforce Improving individual, group, organization or interorganizational performance in the workplace Implementing community, national, or international development interventions Designed as a resource for practitioners, this book is filled with how-to information, tips, and case studies. It shows how to use data-based needs assessments to frame people-related problems and performance, improvement opportunities to obtain support from those who are affected by the changes, make effective decision, and increase efficiency.

Much of our business thinking is shaped by delusions -- errors of logic and flawed judgments that distort our understanding of the real reasons for a company's performance. In a brilliant and unconventional book, Phil Rosenzweig unmasks the delusions that are commonly found in the corporate world. These delusions affect the business press and academic research, as well as many bestselling books that promise to reveal the secrets of success or the path to greatness. Such books claim to be based on rigorous thinking, but operate mainly at the level of storytelling. They provide comfort and inspiration, but deceive managers about the true nature of business success. The most pervasive delusion is the Halo Effect. When a company's sales and profits are up, people often conclude that it has a brilliant strategy, a visionary leader, capable employees, and a superb corporate culture. When performance falters, they conclude that the strategy was wrong, the leader became arrogant, the people were complacent, and t

Tired of holding your breath, waiting for exactly the right moment to arrive before you can start living the life you really want? When will it be safe for you to stop working so hard and feeling stressed out, burnt out, and generally dissatisfied with life? When you get married? Promoted? When your kids finish school? When you pay off your mortgage? When you retire? Its time to stop waiting and start living. As renowned success coach Jennifer White proves in this amazing book: You can have it all–more time, more money, and more fun–on your own terms–starting today! Based on Whites popular courses and seminars through which she has helped thousands of people nationwide live more fulfilling and productive lives, Work Less, Make More is an easy-to-follow 10-step program for overcoming your fears, unblocking your passions, channeling your energies, and managing your time more efficiently so that you can: Fearlessly take more risks Do the kind of work that really makes you h

"This book reminds me of Isaac Newton's discovery of gravity-a stunningly simple idea that changed the course of history. I've seen The Great Formula create millionaires with surprising speed. It's an exact recipe to turn a marginal business into a successful one." —David Garfinkel, author, Customers on Demand "Mark Joyner has once again succeeded at coming up with an entertaining and educational marketing masterpiece." —Dr. Mani Sivasubramanian, infopreneur and heart surgeon "With all the fancy buzzwords used to describe how to achieve success, here is a commonsense formula that cuts through the chatter and goes straight to the heart of what really works. This is truly a new perspective." —Joseph Sugarman, Chairman, BluBlocker Corporation "Save yourself a couple hundred thousand dollars on that degree. Clear out your bookcase. The MBA curriculum for this generation is The Irresistible Offer and The Great Formula." —Lou D'Alo, PowerUp! Coaching and Consulting

First-Time Leaders of Small Groups offers novice and experienced leaders the information they need to keep their members interested and involved, resolve conflicts and deal with difficult people, and ultimately have their group achieve results . . . quickly. The book includes four steps for preparing to lead (selecting members, setting the groundwork for high performance, planning, and establishing your leadership style) and four steps for taking the lead (starting right, working smart, coaching, and assessing). These steps will help you take the lead with confidence. First-Time Leaders of Small Groups is filled with illustrative examples of a wide range of small groups and provides clear suggestions for action. The book includes: ·Questions and answers based on research on what works well, and what does not ·Diagnostics for determining your group’s strengths and weaknesses ·Leadership challenges—ideas for overcoming common difficulties ·Self-assessments to help build

Join forces to solve your toughest problems. If you need the best practices and ideas for putting headstogether··but don't have time to find them··this book is for you.Here are nine inspiring and useful perspectives, all in oneplace. This collection of HBR articles will help you: · Forge strong relationships up, down, and across the orgchart · Build collaborative teams · Know when not to collaborate · Pick the right type of collaboration for your business · Harness employees' informal knowledge sharing · Manage conflict wisely · Make smart trade·offs · Put social media technologies to work for your organization